Iphone 4 stuck on black screen, won't turn off

After starting up a game today my phone just switched to a dark blue/black screen and it refuses to do literally anything...I have tried to put it in dfu/recovery mode but nothing works. I even held down the power and home button down for like a minute and nothing changed...The screen is completely black but you can see that the phone is still on and it doesn't show anything on the screen not even the apple logo

KingNL wrote:
A lot of times...I've tried it both connected to the pc and not connected but it doesn't matter because nothing seems to work
Very strange issue. I saw the video on youtube as you posted. Wait until the phone is out of battery. May be when the phone will finally turn off when the battery runs out, and then you can turn it back on or reboot it. I'm out of other suggestions. Or else I suggest that you deliver you phone for repair if you still got a warranty. Knock on the wood, I hope you already have a backup from it.

Similar Messages

  • My iPhone is stuck in recovery mode, it wont turn off and itunes doesn't recognize my device

    my iPhone is stuck in recovery mode, it wont turn off and itunes doesn't recognize my device

    You'll have to put your phone in DFU mode and restore.  Search this forum to find instructions on placing your phone in DFU

  • Iphone 6 stuck on Apple screen can't turn it off

    my iPhone 6 randomly shuts off and restarts. Now it is stuck on the Apple screen and won't turn off or move. It is 6 days old.

    Hello, Jaimemomma.  
    Thank you for visiting Apple Support Communities.  
    I understand that your iPhone displays a constant Apple logo.  Here is an article that I would recommend going through when experiencing this issue.  
    If your iOS device restarts, displays the Apple logo, or powers off while you're using it
    http://support.apple.com/en-us/HT203899
    Cheers, 
    Jason H.  

  • Macbook Pro suddenly shuts off. screen goes black and won't turn off till after a few hours.

    Hi everyone!
    So I've had this problem from my macbook since months ago. It sometimes just shuts off by itself, the screen turning black and won't turn on until like after a few hours (sometimes a day, but sometimes you could also immediately open it just like that.)
    When it shuts off and you plug the adapter it is still charging, the lights on the side of the macbook book still lights up just fine if you press the button on the side. the only problem is that it wont open until after a few minutes, hours or days (very unpredictable) (also tapping the macbook helps, I dont know if it "really" helps or not, but it works sometimes.) But when it open it will be working fine until another couple of weeks or 3 or a month (again unpredictable)
    I dont know what's wrong with my laptop, please help me. It would be greatly appreciated! thank you so much in advance!

    Hold the power button down for 10+ seconds.  Then bring the MBP to an Apple store for an evaluation.
    Ciao.

  • What do I do if my iPhone 3GS just went black and won't turn back on or anything?

    it has the latest update and everything.
    i was snapchatting my friends, hit the home button and the whole phone went black and won't turn back on

    Reset, hold both home and power buttons until the iPhone begins to start, usually takes about 10 seconds. If still nothing, connect to Wall Charger and Reset, this can sometimes take about 20 seconds while on charger.

  • My iPod Touch is frozen on a blue screen & won't turn off

    I was opening a game on my iPod and it froze...now the screen is blue and won't turn off no matter how long I hold the power or center button. It also doesn't do anything when I plug it into my Mac....any ideas??

    I am having the same problem, Mine screen is blue and wont do anything. How long did it take for your to go dead? Did you plug it in and charge it for it to start working again?

  • Xperia S Tablet white screen; won't turn off

    Xperia S Tablet Model SGPT 121/US/S  White screen will not turn off. Thanks

    Hi there!
    For questions or concerns about your Sony Xperia Tablet S, I recommend you to contact the Sony Mobile Support team in your country for best assistance!
    Sony Mobile Global Support Website: http://www.sonymobile.com/global-en/support/contact-us/contact-info/
    Thank you!
    Sorry for the inconvenience!
    Sony's #1 Fangirl, Esther Smit

  • Iphone 4 stuck at black screen

    i use an iphone 4 and i have had to restore my phone like 3 different times because it goes off and refuses to come on. now it first was stuck at the apple logo now it is stuck at the black screen with light illuminating behind it. pls i need help. any suggestions...

    If you have an Apple Store or AT&T/Verizon store near you, that is probably the fastest way to get some assistance.  You could have a rare situation where the phone just died.  You can also call Apple Support.
    When you plug it into your computer, does iTunes see it?  If so, maybe you can do a restore.
    Otherwise, the only thing I can think of (other than visiting a store) is to try plugging it back into the charger for a bit on the off chance it's an issue with your battery.
    Sorry you're having problems.  Good luck.

  • Iphone is stuck in black screen white apple logo.Help!

    I had a notication to update my IOS so I let the update run from my phone. Now my phone is stuck on black background with white apple logo. It has been this way for about 45 minutes. I tried connecting to itunes. Trying to restore my phone. Tried turning it off and on. Nothing is working. I have it plugged in right now and I am holding down the power and home buttons, it goes black for a couple seconds and then the logo pops right back up. Any advice?? I can't get the phone out of this screen.

    You may have to place the phone in DFU mode and restore to factory condition using iTunes. Search the web for the procedure.

  • My iphone is stuck on black screen tried the holding buttons

    I have a iphone 3gs
    It keeps sticking on a black screen for no reason battery has been 20% 65% and 40%
    It will after a time period of up to one week the phone switches on and all good again for 3 weeks
    Its on oranged not jail broken or unlocked just normal
    Has not been dropped or water damaged
    I have tried the hold button 10 sec
    plug into laptop with itunes open
    It on lastest down loaded
    I have had it on charge for a whole day now
    Phone black screen no sound completly dead
    Please help

    Try holding the Sleep/Wake button the the Home button together until you see the Apple logo and release. The phone should start up.
    If it doesnt, then try holding the Home button, plugging into iTunes, and release the Home button after iTunes sees the phone in Recovery Mode.
    Restore the device at this point.
    If given the option, restore as new.

  • Iphone 3gs stuck in black screen after restoring to new os

    Hi
    I had my 3gs running at 4.2.1 and I wanted to update my os recently.. since my itunes is kinda old it was able to get 4.3.5 after updating and restoring the
    phone goes back to the DFU mode(just black screen). But Itunes detects it that it is in recovery mode and to restored.. tried a hundred times and failed
    Please help

    Is there a SIM in the device?  A SIM is required for activation.
    The most common reason for activation issues is due to the device being hacked or jailbroken.  If this is the case, no support can be provided here and Apple will not touch the device.

  • Ipad was working fine and now has black screen and wont turn off or on or do anything

    Ipad was working fine and now is a black screen. Won't do anything now

    Is it charged? If not charge it with the supplied charger.
    If charged, have you tried resetting your iPad?
    Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds).
    No data will be lost.

  • TS2771 my ipod touch is frozen with the apple logo on the screen, won't turn off, have already reset it and it still sits the same...logo on screen.  Can anyone help me out?

    My IPOD TOUCH is frozen with the Apple logo sitting there on the screen.  I have already reset the ipod because it was freezing up so I reset it, but now it won't shut off or got o main screen it just sits with the logo on it.  I can't turn it off.  The screen will also flash as though it will turn off then goes back to the logo screen.  Does anyone know what the heck is going on with my IPOD?  It's reall frustrating me...ALOT!!! 

    - Try:
    iOS: Not responding or does not turn on
    - If not successful, let the battery fully drain. After charging for at least an hour try again
    - If still not successful, time for an appointment at the Genius Bar of an Apple store.

  • Drive information "Show View Options" incorrect, screen won't turn off

    1) Has anyone else had the issue when you turn on the "show view options" to make it so I can see the hard drives total space and available space below the icon, BUT it's not accurate.
    I'll be moving large files and it says say "7gb" when I know I have more after emptying my garbage can. I open finder and the total available is like "25gb". If I do an information (apple + I) it also confirms my finder saying I have way more disk space. So I can only make out that the show view options for disk space is incorrect. I believe when I turn this option off and turn it back on in a couple days after a reboot it seems to read the disk space correctly. What is the deal with this?
    2) other question is that I like to have my monitor turn off after 1 min when i'm plugged in to AC. I would say 25% of the time when I'm plugged in it won't do this and I have to reboot for this function to work. If i'm plugged into AC, i want it to go black after 1min of no activity.
    for both questions, this is a clean install of tiger to the newest build and I do disk permissions every week. But I still get this problem.
    any insight would be fantastic as these are just small problems I can't seem to figure out without a clean reboot.

    bump?

  • My Iphone 4s will not charge, flash won't turn off. Is it completley broken?

    My iphone was completley dead and when I tried to charge it the flash came on and it won't charge or turn on now. I've tried restarting it and at first the Apple logo would pop up but now it is doing nothing but saying the battery needs to be charged, but it won't charge because the flash won't go off! Plus, when I plug it into my mac book itunes doesn't recognize it.

    What on earth do you mean by shattered? Can you post a picture?
    It's always possible that the connector was damaged but not to the point that chargers wouldn't work. With continued use, the damage got worse until the connector could no longer feed electricity into the phone.
    It sounds to me like you need to get your phone replaced but only the folks at an Apple store can say for sure.
    ~Lyssa

Maybe you are looking for