IPhone 4 stuck on iTunes with plug screen

I have an old iPhone 4 (32 gigs) updated with iOS 7. The phone hasn't held a charge for many months unless it's plugged in, the charging lightening bolt doesn't appear when it's plugged in, and the power-off slide bar doesn't appear when I press the home and power buttons. Also, iTunes on my computer does not recognize the phone when it's plugged in. A few days ago, the iTunes logo with the plug image suddenly appeared on the screen and I cannot get it to go away or get past it to access my phone. When I have been able to turn the phone off and then back on, the apple appears, but eventually the blue iTunes logo with plug comes back and stays on constantly.
I have a recent iCloud back up (since iTunes hasn't recognized the phone when I plug it into my computer), but not sure what good that will do since I can't get past the iTunes logo and my computer doesn't recognize the device. I have a new iPhone 6, but have important information stored on the old iPhone 4 that I didn't want transferred to the new phone. Any ideas on how to get into the phone again? Any ideas are much appreciated. Thank you.

Hello there, MamaLibby.
It sounds like you're iOS device is in recovery mode. The following Knowledge Base article offers up some great recommendations for troubleshooting this issue:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Additionally, if you continue to have charging issues with your device, this article has some good information as well:
If you can’t charge your iPhone, iPad, or iPod touch - Apple Support
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

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Thanks for using Apple Support Communities.
For more information on this, take a look at:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
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julianafromuberaba wrote:
My iphone is stuck in the loading spinner screen for over a hour now. what should i do?
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This thread is a continuation of
[iPhone 3G stuck at the Apple logo screen; will not boot!|http://discussions.apple.com/thread.jspa?threadID=1600894],
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The above link goes back to the original thread.
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Apple Discussions Hosts

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