IPhone 4 suddenly has vertical lines

I was using my iPhone while charging and after awhile, the device became hot and this vertical lines appear.
I locked and unlocked my device and it becomes usable for awhile.
The screen started shaking madly and the vertical lines reapeared. Then this whole process keeps repeating and I can only use my phone for awhile by locking it and unlocking all the time!
By the way I dropped it once a long time ago... Can anyone please tell me if this is software issue or hardware issue as I do not want to waste my money to go to Apple to repair... Thanks in advance!

Hello there, nick37332001.
It can be hard to determine the cause of behavior like this, but I recommend trying these troubleshooting steps if you see vertical lines on your iPhone display. First, restart your iPhone:
How to restart
Press and hold the Sleep/Wake button on the top of your device until the red slider appears. Then drag the slider to turn your device completely off.
After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.
You can find the full article with these steps here:
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
If the lines are still there after you restart the iPhone, I recommend that you back up your data and restore the iOS software next:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
iTunes: Restoring iOS software
http://support.apple.com/kb/HT1414
If the issue persists, then this link to our iPhone Repair and Service will provide assistance in regards to repair:
iPhone Repair and Service - Apple Support
http://www.apple.com/support/iphone/repair/
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

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