Iphone 4 support help
I am still within warranty with service repairs on my iphone 4, will they fix the dock connector? It is preventing sound from working on my iphone. Also the back is cracked so can I be refused service due to this? Thank you.
Clean the dock connector with a soft, dry brush.
Physical damage is not covered. Apple will most likely charge for an Out of Warranty replacement but only they can say for certain.
Similar Messages
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I recently update my iphone 5 and had lots of problems. Apple support helped but now I see that none of my music is downloaded. Do I have to download each song/playlist individually?
Updated the phone to IOS 7.1.1 but there was a problem with my computer. Everything was removed from the phone but I couldn't get it back without help. The tech helped me and everything is fine now except the music. I did sync it and backed it up but wonder if I should restore backup. I'm a little nervous to try that, what do you think.
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I Updated from ios 7 today to iOS 8.0.2. Now my phone will not play music from neither my Bose or Phillips docking stations. Receiving iPhone not supported by this accessory error. Does anyone know how to fix this?
Hey Aclinkscales,
Thanks for the question. It is my understanding that you are experiencing issues using third-party bluetooth devices after updating to iOS 8.0.2 - The following resources should help troubleshoot any issues you are experiencing:
If you can’t use a Bluetooth accessory or car kit
http://support.apple.com/kb/ht6473
iOS: Troubleshooting Bluetooth connections
http://support.apple.com/kb/TS4562
Thanks,
Matt M. -
Help support iphone in supporting flash content plzzz.
Please post a note of support for iphone to support flash content.
We as iphone users are missing out on internet content that we want to utilize but for some reason iphone will not either 1. Create a workaround or two payoff whoever needs to be paid off. Please show support for flash to b utilized by iphone either thru app development or full browser integration by posting support below.
Who knows maybe someone reads these things who can accomplish this????
Not supporting flash is dumb and makes the internet less enjoyable on an iphone.It is bloated, slows down page loading, uses up a lot of bandwidth for no benefit that could not have been done just as easily using DHTML or other web standards. And it has had several serious virus vulnerabilities in the past couple of years. Although a lot of my ire is directed towards sites that use it on the home page and that won't work without it.
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i am located in india, using reliance gsm network on my iphone 4, however i was unable to activate facetime on my iphone 4. please help
Is reliance a supported carrier for the iPhone? If not, you will be unable to get facetime to activate.
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I purchased an audiobook in Nov 2012 using iPhone 4S and then upgraded to iPhone 5 in Dec. Now I am not seeing the audio book in purchase history in iTunes. This means I am not able to get the book in my new iPhone. Please help.
Audiobooks are currently a one-time only download from the store. If you don't have it on your computer (audiobooks go into the Books part of your iTunes library) nor on a backup, then if it's still in the store you can try contacting iTunes support and see if they will grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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Hello, i'm Gabriele. I'm from Italy, i'm 16 years old. One month ago, i have updated my iPhone 4 to iOS 7...why i did it??? UNUSABLE ( also with "reduce speed" in preference) but nothing...How can i donwgrade my iPhone 4 to whichever iOS 6? i can't afford to buy another iPhone...help me please...I am willing to do anything. Apple 4Ever. Peace. Steve Jobs RIP.
Sorry downgrading isn't supported by apple.
You can try settings - general - reset - reset network settings.
take a look at this link http://osxdaily.com/2013/09/23/ios-7-slow-speed-it-up/ -
How do I get my music from Media Center to my iphone 4s. Itunes 10.5 won't import the MC music library, and MC won't recognize and synch to the iphone plugged into the USB port so I can't load playlists from MC to my iphone. Itunes help doesn't work.
Hello and welcome to the support community
As you know, your iPhone 5 is not compatible with our iBook G4. To get your music in iTunes from your iBook to your iPhone you would need to migrate the music files to a newer intel based Mac. A Mac which has Mac OS X 10.6 or higher installed. Then sync your iPhone 5. -
hello my iphone 3gs just been stolen how can i block the iphone and how could i track it i don't know for sure if i have find my iphone? please help i got many accounts on it and i don't have a passcode :((
It was never free for the 3GS.
It is if the initial sign-up is done on an iPhone 4, iPad or iPod touch 4th gen.
From http://support.apple.com/kb/HT4436:
After I sign up for Find My iPhone for free, can I use it on other iOS devices?
Yes, if your devices are running iOS 4.2. For example, you can sign up for Find My iPhone for free on your iPad and use the same account information to sign in to MobileMe on your iPhone 3GS and turn on Find My iPhone. -
Does the iPhone 6 support use of bluetooth enabled mouse?
Does the iPhone 6 support use of bluetooth enabled mouse?
I'd really like to think so as well, who's using a tempered glass for the screen an a similar film/glass for the backplate that can shed some realistic light on this query? help is much appreciated.
people tend to get a bit hysterical when they see my uncased 4s, and yet after 2.5 it is still in better shape than everyone else's.....so if that's gonna be the case with the 6 plus I'll be satisfied.
I understand the 6 (and 6 plus) have a cureved screen and that most glass protectors are a bit dorky and dont go all the way to the end. would ones that go all the way be more fragile and by that endanger the screen or is full coverage better? is there a suggested tempered glass protector for the 6 plus? -
Will the Iphone 5 support the Hava Player
Will the Iphone 5 support the Mobile Hava player
According to this article: http://www.macworld.com/article/1167240/ios_6_features_you_might_have_missed.htm l
It does... I saw a photo of the relevant slide that was put up during the iOS 6 announcement, but am too lazy to look for it now.
It's possible it may not have made it into the final release. Apple never made any statements about it as far as I know beyond the slide referenced.
Near the end of the iOS portion of the keynote, Apple showed a slide listing a host of other features included in the iOS 6 update. Among those were Game Center challenges, the ability to connect Game Center friends from Facebook, VoiceOver improvements, personal dictionary in iCloud (for adding your own terms to the dictionary, which can sync between devices), and per-account signatures in Mail. Also on the list was improved privacy, which—as a new option in Settings—will let you control which apps can access which bits of personal data, like your Contacts, Calendar, or Photos. Other features on the list included autocorrection for every keyboard,Bluetooth MAP support (which is commonly used to help cars better offer hands-free communication with Bluetooth devices), kernel ASLR (which aims to make data even more impervious to snooping from malicious attackers), custom vibrations for alerts, redesigned stores (for the App and iTunes stores), IPv6 support for Wi-Fi and LTE, word highlights for speak selection, improved keyboard layouts, alarms with songs, and faster JavaScript in Safari. Apple also says iOS 6 includes a global HTTP proxy option, which would supplant the current approach, limited as it is to per-connection proxy settings." -
Does my iphone 4s support GSM service? I recently upgraded to this smartphone from a AT
Does my iphone 4s support GSM service? I recently upgraded to this smartphone from an AT&T Non-smartphone and now I am not able to access data coverage at my cabin upnorth. AT&T says I only have GSM coverage in this location. Is there something I can do to make my iphone 4s do to pick this service up?
That model shows as non-CDMA iPhone 4s
http://support.apple.com/kb/HT3939?viewlocale=en_US&locale=en_US
It will support GSM. You will have to work with your carrier to
get the signal improved. In the past, with AT&T, if you complained
enough they would provide you with a MiFi device - but that only
helps if you have an internet connection already in place.
Your problem may be due to the remote location - particularly if you
are not in cell phone range due to lack of towers. But the responsibility
belongs to the AT&T. Is the problem that you can make/get phone
calls but do not have enough bandwidth for streaming video/audio?
Or is there no connection whatsoever? -
Will the iPhone 5 support BT Message Access Profile (MAP)?
Will the iPhone 5 support BT Message Access Profile (MAP)?
According to this article: http://www.macworld.com/article/1167240/ios_6_features_you_might_have_missed.htm l
It does... I saw a photo of the relevant slide that was put up during the iOS 6 announcement, but am too lazy to look for it now.
It's possible it may not have made it into the final release. Apple never made any statements about it as far as I know beyond the slide referenced.
Near the end of the iOS portion of the keynote, Apple showed a slide listing a host of other features included in the iOS 6 update. Among those were Game Center challenges, the ability to connect Game Center friends from Facebook, VoiceOver improvements, personal dictionary in iCloud (for adding your own terms to the dictionary, which can sync between devices), and per-account signatures in Mail. Also on the list was improved privacy, which—as a new option in Settings—will let you control which apps can access which bits of personal data, like your Contacts, Calendar, or Photos. Other features on the list included autocorrection for every keyboard,Bluetooth MAP support (which is commonly used to help cars better offer hands-free communication with Bluetooth devices), kernel ASLR (which aims to make data even more impervious to snooping from malicious attackers), custom vibrations for alerts, redesigned stores (for the App and iTunes stores), IPv6 support for Wi-Fi and LTE, word highlights for speak selection, improved keyboard layouts, alarms with songs, and faster JavaScript in Safari. Apple also says iOS 6 includes a global HTTP proxy option, which would supplant the current approach, limited as it is to per-connection proxy settings." -
I am confused about Icloud. I have a 5 year old Macbook, a 2 year old macbook and a 5 year old mac mini. What exactly do I need to do to get all this connected via Icloud. I also have an Iphone 3G. Help please! Also, I still don't understand exactly what the benefits are. At the moment it seems a lot of hassle to change a system that's been working perfectly well and that I'm very happy with. I'm not at all sure whether the mac mini (1.66 GHz INtel Core Duo) can be brought up to the relevant spec to run ICloud. Any thoughts?
There are two aspects to iCloud. One is simply getting an account, or migrating a mobileme account to iCloud. The second part is using the various features of iCloud to sync contacts, calendars, use music match or photo sharing, and store iWorks documents.
First to get an iCloud account:
If you have a mobileme account, you can migrate by simply logging onto www.icloud.com (ignore any references to Lion and just click through to complete the migration). If you have OS X Lion or an iOS 5 mobile device, you can create an iCloud account on that device using any valid AppleID.
Once you have an account, you can use JUST the mail account if you wishi - it is a standard IMAP account so you would set it up like any other IMAP email account you have, in whatever client program you use to read email.
To use the OTHER feautes of iCloud, your computers will have to be running OS X Lion (10.7). Your iPhone 3G will never be able to use iCloud as it cannot run iOS 5 (you need a min. of an iPhone 3GS to run iOS 5).
The requirements for OS X Lion are here - http://www.apple.com/macosx/specs.html You need a min. of a Core 2 duo processor so you mini is not capable of running Lion.
So, in your case, the single reasons for iCloud would be if you have a mobileme account, then use the online www.icloud.com to migrate your account so you do not lose your @me.com email address. You can use iCloud email (without using any other iCloud features) by setting it up as IMAP mail with these settings - http://support.apple.com/kb/HT4864
If you want an iCloud account and do NOT already have a mobileme account, you will need to upgrade one machine at least to Lion in order to be able to create an iCloud account. -
They say purchased but wont go into my itunes library or onto my iphone. Please help.
Hey there aussieboss123,
It sounds like you are wanting to download an album that you pre ordered, not all the songs are downloading. First, use this section of the following article to see if the tracks download:
Download a pre-ordered item
When a pre-ordered item becomes available, you will receive an email letting you know that you can download your pre-order.
If you enabled the option to automatically download prepurchased content in iTunes, then your pre-ordered content may already be in your library. If not, click the download link provided in your email notification, and your pre-ordered content will begin to download. You can also use the Check for Available Downloads feature in iTunes on your computer (choose Store > Check for Available Downloads) to begin downloading your pre-order.
iTunes Store: About pre-orders
http://support.apple.com/kb/ht5714
If it does not, I would use the following article to report a problem with the purchase to the iTunes Store support directly:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Thank you for using Apple Support Communities.
Cheers,
Sterling
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