Iphone 4 the mike does not work when making a call. it does work with speaker phone and face time

Just activated new Iphone 4 and the mike does not work when making a call. it does work with speaker phone and face time. Any known fixes?

My wife's iphone 4 also has your same no ring problem as does my iphone 5 just less often. I called her iphone 4 at home from where I work 20 miles away on my iphone 5. With her phone in 3G mode ONE call went through and 9 went to voice mail in 10 tries. This is a 10% sucess rate!! I also could listen in real time from the wired work phone and the wired home phone. She turned off 3G mode and it went to "O" mode at the top left of the screen after the ATT. In this mode it rang on the first ring tone 5 times out of 5 tries which is 100% of the time. I have learned that the calling party will hear up to 4 ring tones when placing a call on the ATT network. If the ring tone changes volume slightly before the 4th ring then and only then will the cell phone start to ring. If the ring tone does not change after the 4th ring you get voice mail. If the calling party does not leave a voice message there is never a missed call displayed on the iphone. If the calling party does leave a voice message a few minutes later the iphone dings for arriving voice mail but still no missed call indication.
This appears to be related to the time of day and the ATT tower that the receiving caller is using. Tried other towers and it works in 3G mode 10 times out of 10 tries. Apple replaced the first iphone 4 with a new phone, no improvement. ATT replaced the SIM card and no improvement. ATT so far is clue less. This has been going on every since we got the new iphones which is 4 months. The ATT web site also describes this same problem from several years ago. Has anyone got better information?
Thanks

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I have an iPhone 4. When someone tries to call me, the phone sometimes(most of the time now) does not ring. It will roll over to voicemail but does not show a missed call. Has anyone had this same thing happen and how did you get it rectified?

My wife's iphone 4 also has your same no ring problem as does my iphone 5 just less often. I called her iphone 4 at home from where I work 20 miles away on my iphone 5. With her phone in 3G mode ONE call went through and 9 went to voice mail in 10 tries. This is a 10% sucess rate!! I also could listen in real time from the wired work phone and the wired home phone. She turned off 3G mode and it went to "O" mode at the top left of the screen after the ATT. In this mode it rang on the first ring tone 5 times out of 5 tries which is 100% of the time. I have learned that the calling party will hear up to 4 ring tones when placing a call on the ATT network. If the ring tone changes volume slightly before the 4th ring then and only then will the cell phone start to ring. If the ring tone does not change after the 4th ring you get voice mail. If the calling party does not leave a voice message there is never a missed call displayed on the iphone. If the calling party does leave a voice message a few minutes later the iphone dings for arriving voice mail but still no missed call indication.
This appears to be related to the time of day and the ATT tower that the receiving caller is using. Tried other towers and it works in 3G mode 10 times out of 10 tries. Apple replaced the first iphone 4 with a new phone, no improvement. ATT replaced the SIM card and no improvement. ATT so far is clue less. This has been going on every since we got the new iphones which is 4 months. The ATT web site also describes this same problem from several years ago. Has anyone got better information?
Thanks

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Please make a Genius Appointment and take it in for service.
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit

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HT5538 when i potr my number form viva to zain imassge and face time is not working

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<Personal Information Edited By Host>

Hey mzmz1974,
I understand you are having issues with linking your phone number with iMessage and FaceTime. The following article provides the most relevant information, as we may need to re-activate iMessage/FaceTime:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Thanks,
Matt M.

Phone stops working when making/receiving calls. Screen turns off.

Hi all..
I just recieved my Pre3 Yesterday and everything seems to be working fine except that when I recieve or make calls, the screen turns itself off and stops responding, although the call continues to be made as normal.
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Post relates to: HP Pre 3 (Unlocked EU)

Hi,
I had the same problem after my phone went for swim in a pool for a bit.
I found on the web that I could do 3 things to see if it fixed it or not.
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Cheers
PS. This is actually a friends phone and I was seeing if I could fix it or not. He's now got a iPhone now so it's a spare one. )

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Thanks Rich.
Solved!
Go to Solution.

It may happen that profile exception is active.
To check this go to Profiles -> Advanced -> Uncheck all check box under User Active Profile Except fo:
tanzim
If your query is resolved then please click on “Accept as Solution”
Click on the LIKE on the bottom right if the post deserves credit

TS3367 when ever I call someone, I got "_______ is unavailable for face time," and she try's to face time me, gets the same thing!

Me and my friend are trying to face time, she has a Ipod5th i have a 4th were not on the same wifi, infact were provences apart. I dont know why its doing this but it wont work! :/
Its gives both of us that message, I havnt face timed before, but my account is set up and everything

Hi almannai,
Welcome to the Apple Support Communities!
I understand that when trying to FaceTime with someone it will act as though it is connecting and then the call will close. There are several steps you can go though as listed in the following article, but typically making sure both devices are completely up to date solves this type of issue.
iOS: Troubleshooting FaceTime
http://support.apple.com/kb/ts3367
Resolution
If you encounter issues making or receiving FaceTime calls, follow these steps:
Update both devices (your device and your friend's device) to the latest version of iOS.
If you started to have issues making or receiving FaceTime calls after April 16, 2014, you or your friend may have an expired device certificate. Updating both devices will resolve this issue.
I hope this helps,
-Joe

Iphone 4 the mike does not work when making a call. it does work with speaker phone and face time

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