Iphone 4 top lock button is stuck and not working?

top 'lock' button is stuck down and wont allow me to lock my screen or turn it on and off..what to do? / are replacements free?

I had the same issue a few weeks ago.  My phone was 10 months old.  Apple store replaced the phone within 10 minutes.  Great service.

Similar Messages

  • My iPhone 4 lock button is stuck and Ive had my phone for over a year. What do I do.

    My iPhone 4 lock/home button is stuck and I'm out of warranty. How much will it cost to fix the button cause I have no other problems. Or will they cover it because people were saying it's a defect?

    I was able to pay someone to replace the button completely for much less than what Apple wanted.
    Here's a link to the place I had it done:
          http://www.yelp.com/biz/fix-my-phone-sf-san-francisco
    I can understand why Apple has a 1 year warranty, but I believe a busted power button constitutes a design flaw and thus is defective (much like the iBook logic board from 2003 we had to sue them over).
    ( http://www.apple.com/au/support/ibook/faq/ )
    If Apple wasnt the biggest and most profitable company in the world, and instead the nice little apple I used to know, I'd have more sympathy.
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    San francisco

  • Can someone help me - my power button is stuck and not working and my screen is frozen I can't turn the phone off IPhone 4s

    Can someone help me - my Iphone 4s has frozen I cant turn the phone off as the power button is stuck and the screen is frozen.

    What would you like us to do?  We can't unstick it for you.
    Bring your phone into Apple for replacement.

  • Will apple fix or replace my iphone 4 as the lock button is stuck and its a minor hardware issue ? Also if it was to be a replacement would it be a newer model as apple do not stock the 4 anymore ?

    Will apple fix or replace my iphone 4 as the lock button is stuck and its a minor hardware issue ? Also if it was to be a replacement would it be a newer model as apple do not stock the 4 anymore ?

    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5s. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
    1. iResq or Google for others.
    2. Buy and replace screen yourself: iFixit

  • What to do if my home button is stuck and not been pressed??

    What to do if my home button is stuck and not been pressed??

    -See:
    fix for Home button
    Fix a broken, unresponsive or sticky iPhone Home Button
    - If you have iOS 5 you can use Assistive Touch which adds screen buttons: Settings>General>Accessibility>Assistive Touch
    - Apple will exchange it for a refurbished one for:
    Apple - Support - iPod - Repair pricing
    - A third-party place like the following will fix the switch for less.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • HT1937 My iphone 4s fell in salt water and not working. What can i do?

    My iphone 4s fell in salt water and not working. What can i do? My location is Russia. Is it possible to send my device to apple-USA for repair?

    No, you would have to send it to someone you know in the USA and have them take it to any AppleStore and do an out-of-warranty replacement for $199 USD. Apple will not accept a shipment from your and the warranty is not international.
    You can take it to a 3rd party repair shop and have them open it and clean it. But you need to do it quicly saltwater will very quickly damage the components without that phone.

  • My iphone 4 lock button got stuck or broke.. this is the second time this has happened and my phone is refurbish. do i have to pay the replacement cost?

    lock button got stuck or broke.. this is the second time this has happened and my phone is refurbish. do i have to pay the replacement cost?

    Warranty on a refurbished unit is 90 days or the remainder of the original phone's warranty, whichever is longer.  If you're outside this period, you will again pay the replacement fee.

  • My lock button is stuck and when I push it it won't lock. Should I bring it to the apple store?

    Yeah so my lock button is stuck inside the iPod and I can't get it out. It doesn't lock my iPod but if I try to push it nothing happens. Should I bring it to the apple store by my house??

    You can't backup the iPod then.
    Place the iPod in recovery mode using one of these programs and restore via iTunes:
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    or
    http://joshuabailey1997.wordpress.com/2010/09/02/recboot-v1-3/
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    and                                           
    RecBoot tip
    RecBoot may have problems on 64X windows, then try:
    Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
    For MAC or PC       
    The Firmware Umbrella - TinyUmbrella
    Installs blootware on PC too
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If data is not in the backup then:
    - If you used PhotoStream then try getting them from your PhotoStream. See that topic of:
    iOS: Importing personal photos and videos from iOS devices to your computer
    - Maybe you can get some info from the restored iPod via How to perform iPad recovery for photos, videos
    Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official     
    http://www.amacsoft.com/ipod-data-recovery.html
    -iPod touch Deleted Photo Recovery Tips You Should Know

  • Blacckberry Curve 9300 Center Button Stuck and not working

    I have bouthg the Blackberry Curve 9300. Have problems with the phone. Center button always stuck. Have removed the battery for a night long and will not work. Can anyone help me

    Hey Estelle59,
    Welcome to the BlackBerry® Support Community Forums.
    I would suggest doing a clean reload of the BlackBerry® device software as shown here: http://btsc.webapps.blackberry.com/btsc/KB11320. Please test before restoring any data to the device.
    If the issue still persists after the reload, further investigation might be required. To help further diagnose the cause, contact your wireless service provider or BlackBerry® Technical Support Services for further review and support.
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    -HB
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
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    One day, out of the blue, Firefox began to freeze on me and started to run very slowly and oddly. Soon after, it stopped working all together. I was using Explorer on the side...occasionally. Do they not like one another? Is Firefox angry at me because it feels I'm cheating on it? Or is Explorer a home wrecker?

    Hey Stu,
    Same here. First I was under iOS 8.0.0, brand new 6 plus. Reminders had the same problem: I can't add any task and can't add a new page, can't change the name of the blank page I have in front of me, my reminders are not synced with the computer.
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  • 4th Gen iTouch lock button got stuck. How do I fix this?

    How do I fix this? My 4th Gen iTouch's lock button got stuck and I can't use it. I'm left with the home button and accessibility button. Power Mac Service Centers didn't fix or replace it even though it is still covered by the warranty because they said that it had a dent on the lower left side.

    Try:
    fix for Home button
    iPhone Home Button Not Working or Unresponsive? Try This Fix
    - If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
    - If not under warranty Apple will exchange your iPod for a refurbished one for the following. The dent indicates abuse which voids the warranty on the entire iPod.
    Apple - Support - iPod - Repair pricing
    You can do it an an Apple store by:
    Apple Retail Store - Genius Bar
    or sent it in to Apple. See:
    Apple - Support - iPod - Service FAQ
    - There are third-party places like the following that will repair the Home button. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • The locked button, is stuck ( broken) in down position

    IiPod Nano top lock button is stuck, so can't switch it on or off or change the music, it about 18 mths old. Is there anything I can do.?

    If you purchased Apple Care, call them and get a case number.  Otherwise, take the iPod Nano to an Apple store or an AASP.  Whichever is more convenient for you. 
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  • IPhone 4S lock button sticking

    My iPhone 4S lock button is stuck in one place is there anyway to fix it or not

    I would probably just take it somewhere to get fixed.

  • Iphone 5 lock button freezes buttons

    My iPhone 5 lock button presses fine and is smooth but when I press the button it screenshots and then freezes both the home and lock buttons from working. I am wondering why this is and if there is an easy way to fix this.

    Hello jason0819,
    It may help to reset your iPhone.
    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/HT1430
    If the behavior persists, the next step would be a restore of the device.
    iOS: Back up and restore your iOS device with iCloud or iTunes
    http://support.apple.com/kb/HT1766
    Cheers,
    Allen

  • My two month old iphone lightning cable is corroded and not working. Any solutions to this apparently common problem on the horizon?

    My two month old iPhone lightning cable is suddenly corroded and not working. Any solutions to this apparently common problem on the horizon?

    You bought a used iPhone. Amazon is not an authorized supplier of iPhones, nor are any of the 3rd parties that sell iPhones there.
    You can make an appointment at the genius bar and have it looked at.
    If you are very very lucky, it is still under warranty and it wasn't opened or otherwise tampered with before you bought it. In which case, Apple will replace it under warranty.
    If it's not under warranty, they will replace it for $199.
    If it has been opened or tampered with, they won't touch it.

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