IPhone 4 turning off randomly once in day. Need to hard reset every time.

Hi,
My iPhone 4 is about 2.5 years old. Few days back it turned off suddenly while i was calling. It was not turning on from power button so I reset it by pressing home+power key. It starts and work normally. After few days it again turned off and i again reset it. Now this behaviour is continueing. I have tried reseting it but issue not resolve. Please help to fix this

Sounds like you need to take it back to the Apple store and tell them the replacement isn't working.

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IPhone 4 turns off randomly and refused to turn on until 10 mins or so...

My iPhone 4 originally AT&T smart phone, is what I use on T-mobile as of right now. I have had it for just about two years now and I think it's coming to its last few days. It turns off randomly throughout the day and does not turn on right away when I push either other of the button (simultaneously or one at a time), until about 5-10+ minutes or so. It is very frustrating and I really do love apple products but I don't know, something is telling me to switch to android unless a miracle happens.
Thanks in advanced.

Hey Tiffy6996!
I have an article here for you that describes this issue and can help you troubleshoot the issue a little further:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks for coming to the Apple Support Communities!
Cheers,
Braden

My iPhone 3gs turns off randomly (applecare sent it back as it was!)

Hi, had my iPhone 3Gs 32GB Black since about August 2009. From the outset it has turned off randomly ever few days or so, usually when I am in the middle of a call. I tried resetting the phone. Removing all the apps. etc. etc. but no luck.I stuck with it thinking that the problem would go away or that some future software update would fix the issue but also no luck.
So I took it into Movistar (the dealer for the phone here in Spain) a couple of weeks ago and they duly sent it off to Applecare for repair. Apparently you cannot do that yourself, it has to go through the store.
Anyway, got the phone back today with a really shoddy looking photocopy from AppleCare Service in Cork (Ireleand) saying that " their technicians could not find any problem with the phone..." blah blah blah. and that the problem should fixed by reset!
So what do I do now. I know that if they have not actually found the fault then the issue will persists. The Movistar sales woman said to just bring it back in that case and they would send it off to Apple again (for another two weeks...).
Is there any way I can contact Apple CAre direct about this? Anyone got any suggestions?
Cheers,
Tony

Thanks, but no Apple stores in Spain. Have to go through telco. Movistar. Will just send it back again for repair... see if they can fix it this time or give me a replacement.

Iphone 4 turns off randomly and won't turn back on unless it's plugged in

Iphone 4 turns off randomly and won't turn back on unless it's plugged in.
Has anyone had this problem?
If I leave the phone (thus not doing anything to it) for an extended period of time say 2 hrs. It will have turned off and you can't turn it back on unless you plug it in, but it's got heaps of "Battery" left.
Ever so often it will turn off randomly as well, and can't turn it on again.

If your iPhone is powering off, this is not normal.
Try restoring your iPhone with iTunes as a new iPhone or not from your iPhone's backup. If no change after doing so, your iPhone has a hardware problem. The iPhone includes a one year warranty.

Iphone 4 turns off randomly and unable to turn it on without charger

iphone 4 turns off randomly and unable to turn it on without connecting to charger or PC

Hey Tiffy6996!
I have an article here for you that describes this issue and can help you troubleshoot the issue a little further:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks for coming to the Apple Support Communities!
Cheers,
Braden

My 6th Generation Nano Shuts down my Thinkpad, I've tried uninstalling iTunes, turning off auto sync'ing and restoring my ipod, but every time I plug in my iPod, my whole pc goes blue and then reboots in safe mode. Please Help. Thanks.

My 6th Generation Nano Shuts down my Thinkpad, I've tried uninstalling iTunes, turning off auto sync'ing and restoring my ipod, but every time I plug in my iPod, my whole pc goes blue and then reboots in safe mode. Please Help. Thanks.

Hello kidmango,
I am going to have to agree with planb77. Look into other drivers in your computer causing the issue, not just the nano's drivers.
It is possible that security software is the culprit. Use this:
iTunes: Troubleshooting security software issues
You may have to restore your computer to a previous point. From before the issue started. Contact computer manufacture or Windows for steps, or do a search with a search engine.
I would test the ipod on a known good computer to see if its the ipod is the issue. My gut says no. You can set a reservation at an Apple Retail Store. Apple.com/retail .You can also test a known good ipod on your computer.
Hope this helps.
~Julian

HT1414 why does my iPhone 5s shut down unpredictably and needs to be reset every time to start back up?

why does my iPhone 5s shut down unpredictably and needs to be reset every time to start back up?

Hi Cyprus11,
Thanks for visiting Apple Support Communities.
If your iPhone is shutting down unexpectedly, I recommend going through these troubleshooting steps:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Best,
Jeremy

IPhone 4 turns off randomly, and doesn't start up unless its on the charger. Hard resetting it when its turned off doesn't turn it on either.

My iPhone 4 is running iOS 4.3.4 and it suddenly turns off randomly, usually when the batery is around 85% or so. When I try to turn it on the normal way or hard resetting it, it doesn't turn on. It only turns on when its connected to a charger, and the time and date resets to 7.30am, January 1st 1970. I have no idea why is this happening and how do I resolve this issue? I really don't want to go get it replaced as its too much of a hassle and Im leaving to another country in 2 days time..

It also starts charging at 70% or so when it turns on..

My iPhone 5s turns off randomly and won't turn back on

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Hey MetalGuy75,
Thanks for the question. I understand that you are experiencing issues with your iPhone. The following resource may provide a solution:
iPhone is unresponsive and displays the Apple Logo
Review this article: iOS: Unable to update or restore.
via iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Thanks,
Matt M.

IPhone 3G turns off randomly

Ok, firstly I know this topic has been coming up on the forum, but I haven't found any of the threads helpful or offering a clear solution so far.
I had my iPhone for 5 months and during that period I haven't installed any apps on it. Everything worked fine, no problems at all. Just recently I installed apps for the first time and it was fine for a while (2 weeks or so) but then it started turning off randomly. I can only hold in the sleep button until the apple logo comes up and it turns on again.
I figured it had something to to with the apps so I did a reset and only kept apps that 'seemed' to me safe to have (Facebook, Wordpress and Skype). But the problem still remains.
So here is my question, has anybody found a soild solution to this? Should I consider returning it? Can it be a hardware issue?
Thanks in advance for any help

You're welcome.
Does that mean that every time I add applications and this 'turning off' happens, I can't have any apps on my iPhone? (sadly that would defeat the purppose of haveing an iPhone to a large degree)
No. If this happens every time you add applications, there is something wrong with your iPhone. I suggested removing all 3rd party applications to see if the same occurs without any 3rd party applications installed. I ended my previous post with the following:
*I don't believe this will make any difference. _If an iPhone reset, a restoring the iPhone with iTunes from your iPhone's backup, and restoring your iPhone with iTunes as a new iPhone or not from your iPhone's backup does not resolve it, then your iPhone has a hardware issue._*

My iPhone 4 turns off randomly not completely turn off

Pls help my iPhone 4 turns off randomly

Clean iPhone charging port with clean dry toothbrush. See if better. If not and there is warranty or AppleCare make Genius reservation and take to Apple for resolution. If no Coverage, clean again with toothbrush and some Isopropyll Alcohol. See if better. If not you may need charging port assembly and/or battery replacement.

IPhone 4 turn off randomly after one or two days. Need reset again and agin.

Hi,
My iPhone 4 is about 2.5 years old. Few days back it turned off suddenly while i was calling. It was not turning on from power button so I reset it by pressing home+power key. It starts and work normally. After few days it again turned off and i again reset it. Now this behaviour is continueing. I have tried reseting it but issue not resolve. Please help to fix this

Hey Tiffy6996!
I have an article here for you that describes this issue and can help you troubleshoot the issue a little further:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks for coming to the Apple Support Communities!
Cheers,
Braden

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This has happened a few times, just starting about a week ago. I bought my iPhone 5 brand new the day it came out, now every once in a while it will turn off even if the battery isn't dead. The home and power buttons don't do anything and it won't turn back on until I plug the phone in. When I do this, it says my battery is dead for a few seconds, then it will go back to whatever % it was at before shutting off. How do I fix this?

Same thing has been happening to me- SO FRUSTRATING. I've had it four days and it began on day two. I asked Apple & they told me to do the restore- but if there are still issues after doing that, I'll just opt for a new phone. I couldn't even get it to come on just now. The apple would pop up then it would shut off, over and over. Making an appt now.

IPhone 5 turning off randomly.

My iPhone 5 has recently been turning itself off randomly. I've owned my iPhone for almost 8 months and I've never dropped or damaged it once. I also recently updated to iOS 7.0.2 and I've also had to restore my cellphone. I don't know if this problem has anything to do with the software update. What's wrong with my phone? And how can it be fixed?

The update should have nothing to do with this. Is the phone charged when this happens? What user troubleshooting have you tried. The steps are restart, reset, restore from backup, restore as a new device, not from a backup. See this support document for assistance. http://support.apple.com/kb/TS2802

IPhone 3GS turns off randomly.

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IPhone 4 turning off randomly once in day. Need to hard reset every time.

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