Iphone 4 turns off  at 20% after iso7.0.2 update any ideas

Can any one help

Hello Callykay,
I would be concerned too if my iPhone was unexpectedly powering off.  I found an article with steps you can take when you encounter an issue like this.  I recommend following the steps below:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 15 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
You can find the full article here:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Thank you for using Apple Support Communities.
Best,
Sheila M.

Similar Messages

  • My iphone 4s turns off and restarts after a few seconds or minutes to establish a FaceTime call. I've tried "Restore iPhone" but the same thing keeps happening. Any solution?

    My iphone 4s turns off and restarts itself a few seconds or minutes after when I establish a FaceTime call. I've tried "Restore iPhone" from iTunes but the same thing keeps happening. Any solution?

    Settings > General > Reset > Reset Network Settings
    Also, if this only happens with one Wi-Fi network, power cycle that Wi-Fi router.
    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order.

  • Why does my iPhone 3GS turn off and on after few minutes

    My iphone 3 GS has been turned off for a week. Now when I use it it turns off and on (by itself) every few minutes.

    The Basic Troubleshooting Steps are:
    Restart... Reset... Restore from Backup...  Restore as New...
    Restart / Reset
    http://support.apple.com/kb/ht1430
    Try this First... You will Not Lose Any Data...
    Turn the Phone Off... ( if it isn’t already )
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear and then Disappear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...
    Turn the Phone On...
    If that does not help... See Here:
    Backing up, Updating and Restoring
    http://support.apple.com/kb/HT1414
    If you try all these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step... Be sure to make an appointment first...

  • Why does my iphone 3gs turn off then on after I installed IOS 6?

    Hey, right now my battery is dead on my iphone 3gs. When i plug it in it shows the apple( to show that its turning on) then it turns off. It repeats this constantly until I get frustrated and unplug it. I tried to plug it into itunes, to restore it, on my macbook pro but it doesnt show, and it just reapeats the turning off then on process.
    Someone PLEASE HELP!

    The Basic Troubleshooting Steps are:
    Restart... Reset... Restore from Backup...  Restore as New...
    Restart / Reset
    http://support.apple.com/kb/ht1430
    Try this First... You will Not Lose Any Data...
    Turn the Phone Off... ( if it isn’t already )
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear and then Disappear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...
    Turn the Phone On...
    If that does not help... See Here:
    Backing up, Updating and Restoring
    http://support.apple.com/kb/HT1414
    If you try all these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step... Be sure to make an appointment first...

  • Why does my Find My iPhone get turned off every time I install an iOS update?

    When I installed the 7.0.2 and just last week the 7.0.3 update on my 4S it turned the Find My iPhone service off in iCloud.  Has anyone else seen this?  Is it turning off any other services that I need to know about? 

    as far as i understand iCal it is on the "receivers/subscribers" side to deal with email-updates (and not on the "senders/changers" side):
    snippet from my Re: How do you stop receiving notifications about updated calendar events? (there is a screenshot as well):
    to NOT get email notification about updated events from a shared calendar you subscribed to you have to uncheck "events affect availability" in that calendars "info" (mac os X.7 and X.8: iCal —> calendars dropdown —> right click on the subscribed calendar —> choose "get info" from the context-menu —> uncheck "events affect availability")

  • HT4623 iPhone 4S won't start after iOS 6.01 update any ideas

    My iPhone 4S won't start after doing the latest update that came out today I believe it was iOS 6.01 or 6.1

    Have already tried that to no success. I have hooked it up to the computer and itunes came up saying phone was in recovery mode and needs to be restored.. So im i the middle of trying that. Thanks for the suggestion..!!

  • When Firefox begins, I get the message that Firefox has stopped working. Making it impossible to do any of the troubleshooting procedures. Turning off computer and rebooting do not help. Any ideas about how to solve this problem?

    Everything was working fine and when I switched from email back to Firefox the problem started. Nothing new had been added before it experienced this problem. I also have IE on the computer, so I can get to this site.

    You need "sysinternal's process explorer", it is free and can replace the Microsoft process explorer, that you get by "CTRL+ALT+DELETE". Either program will allow you to kill the instances of FF that didn't die as they should have, when you closed them. Sysinternal is easier to use, it is a graphic display with many options. Do not push "CTRL+ALT+DELETE" twice unless you want to reboot, that is its default behaviour under Microsoft.

  • IPhone 4 turns off

    I've had 2 iPhone 4 the first one never done it but when I put the new one on charge and I'm using it , it just turns off resarts screen starts flickering or goes white any ideas it's only 2-3 months old ?

    The Basic Troubleshooting Steps are:
    Restart... Reset... Restore from Backup...  Restore as New...
    Try this First... You will Not Lose Any Data...
    Turn the Phone Off... ( if it isn’t already )
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear and then Disappear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...
    Turn the Phone On...
    http://support.apple.com/kb/ht1430

  • I downgrad my iphone from ios5 to ios 4.3.3 and after restoring the ios 4.3.3 i fixed all itunes error but after that my i phone screen turned off and the apple logo didnt shows up any more what ever i did my iphone model 4 gsm

    i downgrad my iphone from ios5 to ios 4.3.3 and after restoring the ios 4.3.3 i fixed all itunes error but after that my i phone screen turned off and the apple logo didnt shows up any more what ever i did my iphone model 4 gsm and fyi  i try all the ways to turn it on but it didnt sucsses

    roaminggnome 
      thanks for helping but i didnt know that is the downgrade is forbidden  and i ask for help and u didnt help me so i just want to thank u for telling me that is the downgrade is forbidden >>> but now i didnt have i phone any more so thank u so much again >>>> 

  • My iPhone 4 turns off (crashes) after accesing any apps, It work fine when plugged to charger. I tried all troubleshooting steps suggested by Apple but it doesn't work. What could be the problem and what are the solutions?

    My iPhone 4 turns off (crashes) after accesing any apps, It work fine when plugged to charger (power supply). I tried all troubleshooting steps suggested by Apple but it doesn't work. I backed up my phone. I restored it several times. Even I re-installed iphone software. Also I restored it as a new iphone but doesn't work. What could be the problem and what are the availble solutions?

    We can't know if there's a "fixture" because we can't examine your phone.  But Apple can.  Make a Genius Bar appointment and get your phone evaluated.

  • HT1430 my iphone 4 turn off after appearing message "temprature high, need to be cool down after than doesn't becoming turn on"

    my iphone 4 turn off after appearing message 'temprature high, need to be cool down' after that does not getting turn on by anyhow.

    Hello vijaypatel,
    Thanks for the question. The following article outlines the temperature warning that you experienced:
    iPhone, iPad, and iPod touch (4th generation): Keeping device within acceptable operating temperatures
    http://support.apple.com/kb/HT2101
    If the iPhone is no longer powering on, we will need to isolate this issue to determine if it is hardware related.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    - Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    - Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion.
    Learn about LCIs and corrosion.
    - Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    - After at least 15 minutes, if:
                   - The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
                   - The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
                   - Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    - If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
                   - If the display turns on, go to step 4.
                   - If the display remains black, go to next step.
    - Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to
    restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    - If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Thanks,
    Matt M.

  • HT4061 Iphone suddenly turned off after it was working fine. How can I turn it on again?

    Iphone suddenly turned off after it was working fine. How can I turn it on again?

    Hi Bobgriff43,
    If your iPhone will not turn on, you may find the following article helpful:
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/ts3281
    Regards,
    - Brenden

  • My iphone 4 turns off automatically after screen lock

    Hello guys,
    my iphone 4 turns off automatically after screen lock, i have to press the POWER + HOME button during 10 secondes for reboot.
    And it's like that every time i lock the screen.
    Please can someone help me ?
    thanks.

    Standard troubleshooting steps are reset, restore, restore as new.
    Since resetting isn't working, try backing up and restoring through iTunes.

  • Hello sir my iphone screen turns off after using 2-5 minutes what would be the problem please help me out

    hello sir my iphone screen turns off after using 2-5 minutes what would be the problem please help me out

    To make sure that this is not software related, set it back to factory settings, without using any backup data afterwards. Set up the rest of the personal settings manually and test the phone. If it still does not work, this is a hardware issue and the phone has to be serviced by Apple or an Authorized Apple Service Provider:
    Use iTunes to restore your iOS device to factory settings - Apple Support
    Find an Apple Authorized Service Provider
    iPhone - Contact Support - Apple Support

  • IPhone 3G turns off every few minutes with new OS

    Greetings all,
    Apologies for not introducing myself in advance but I just want to get this issue fixed. I upgraded my iPhone to OS 4 and now the main issue is that when it is not plugged in it will just turn off after a few minutes of being idle. If I actually use it (i.e. keep the screen on) it won't turn off - its only a minute or two after the screen turns off that the iPhone actually turns off. I suspect this is a crash because I have to hold down the Power Button and Home Button in order to get it working again.
    However, if its plugged in it won't turn off! How useful! I've read over some topics (and still am reading them, thanks for all the help) but I'm not getting anywhere. I've deleted the ipsw file and re-downloaded it to no avail and am considering trying a new user account on Windows 7.
    Are other people having this issue? I was going to upgrade to the newest iPhone and give this to my little sister, but I don't think I'll upgrade now. She's rather upset about this.
    Thanks,
    Discopanda.

    Make a backup, if possible.  Restore it as new, if possible.  If issue persists, or you are unable to do either of those previous steps, consult Apple.

Maybe you are looking for

  • Adding a new song with a different computer..?

    Ok. I'm on vacation in Costa Rica right now, and I'm using my aunt's computer. My iPod already has music on it, which I put into it on my computer from Texas. A while ago, I downloaded a song and I would really like to put it on my iPod...so I downlo

  • Java code in jsp source files is not allowed in ojsp.next mode.

    Hi, I’m working on WC Spaces Customization library “com.acme.custom.webcenter.spaces.war”. From time to time, when I deploy the library to WC Server, it errors out. weblogic.management.DeploymentException: Cannot undeploy library Extension-Name: com.

  • Removing a mailbox expiration date/time

    Anyone know what value to specify to remove a mailbox expiration date/time? If I remove the value via C1, then the value returned by the Admin API as a 64 bit real number is 0 representing 30/12/1899 0:0:0. However, setting this value results in C1 d

  • My recent poor experience with EE, I know will get deleted.

    Ok so for nearly 2 years I have been an EE pay monthly customer. Since January I have been stuck with a 5 pound global minute add on. (mainly because their site and app keeps telling me there's a problem, and I haven't called them to cancel it, I hav

  • My Itune is default 1712 I can't open my Itune in my macBookPro

    I can't upload itune it keep give me a error message it read itune in default what is wrong I use all the time and now it open.