Iphone 4 turns off, only works if charging

iphone 4 turns off, only works if plugged into charger.

Hi kthleerdh,
Welcome to the Support Communities! The article below will help with the issue you are having charging your iPhone battery.
If you can’t charge your iPhone, iPad, or iPod touch - Apple Support
http://support.apple.com/en-us/HT203030
If you can’t charge your iPhone, iPad, or iPod touch
Find out what to do if you plug in your iOS device and it doesn’t charge, or it displays an alert.
Make sure you’re using Apple-certified accessories and the right power source.
If your battery is really low, you might see a black screen for a few minutes even after you plug it in. Let it charge for at least 10 minutes (20 minutes for iPad). If it still doesn’t charge, follow the steps below.If the battery doesn’t charge
If the battery doesn’t charge, unplug your device and try these steps:
Look at the connector at the bottom of your device and make sure it’s free of debris.
If you're using a USB power adapter, make sure it's plugged in all the way and the power outlet is working. If you're connecting to a computer, make sure it's on and can charge your device. To charge an iPad, you might need to use a USB power adapter and plug into a power outlet.
Try a different USB cable, USB power adapter, or USB port.
If everything seems to be working, reconnect your device and wait for 30 minutes.
If your device still doesn’t charge, try to restart it while it's connected to power. If you can't restart, reset your device.
If you see an alert
When you plug in your device, you might see one of these alerts:
“This cable or accessory is not certified and may not work reliably with this iPhone.”
“This accessory is not supported by this device.”
If you see one of these alerts, unplug your device try and these steps:
Look at the connector at the bottom of your device and make sure it’s free of debris, then reconnect the USB cable.
If you still see an alert, try a different USB cable or charger.
Get more help
If your device still doesn't charge or you still see an alert after trying the steps above, contact Apple Support.
Cheers,
Judy

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My iphone is turned off only

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Hello ronnyppmm,
It sounds like you are unable to turn on your device and use it anymore. I would put the device into Recovery Mode and restore it, and see if that gets it going again.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
If the issue persists I would seek service for the device:
iPhone Repair - Other
http://www.apple.com/support/iphone/repair/other/
Thank you for using Apple Support Communities.
All the very best,
Sterling

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The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first...

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Hello there, LaruaGalliers.
The following Knowledge Base article provides some great troubleshooting steps for your issue:
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/HT1476
Particularly:
Battery does not charge
Verify that the outlet being used is working.
Try another USB power adapter if available.
If no other USB power adapter is available, try connecting to a high-power USB 2.0 port (not a keyboard). The computer must be turned on and not in sleep or standby mode.
Try another USB cable if available.
iPhone or iPod touch displays the low-battery image and is unresponsive
If you see the image below, charge the iPhone or iPod touch with USB power adapter for at least 15 minutes.
You should see this image when iPhone or iPod touch begins to charge:
If the screen still displays the low-battery icon, try turning the iPhone or iPod touch off and then on again.
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Youngsavage6oo wrote:
I have had my iphone 4s for only a couple months and it was charging fine and I unplugged it and when it got low I plugged it back in and wouldnt charge so I tried plugging it into the computer and its chargeing but I dont know what to do I need help
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Hi terikins!
Here is an article that can help you troubleshoot this issue:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

Iphone 4 turns off randomly and unable to turn it on without charger

iphone 4 turns off randomly and unable to turn it on without connecting to charger or PC

Hey Tiffy6996!
I have an article here for you that describes this issue and can help you troubleshoot the issue a little further:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks for coming to the Apple Support Communities!
Cheers,
Braden

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Iphone 4 turns off, only works if charging

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