Iphone 4 unable to update to iOS 5...

My iphone 4 is unable to update to iOS 5... kept showing error code -23. any1 has same problem?

Hi Stella
I do have same problem...hope we can find some answers ???????

Similar Messages

  • Unable to update my  iOS on my iPad and iPhone.

    I am unable to update my iOS on my iPad and iPhone. Though I have had these devices and have been updating for over a year, the issue just started with this new release (iOS 5.1).
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    When I try to update the devices iOS using WiFi directly (not connected to iTunes). The devices say, "Checking for Update..." and does not connect. It says, "Unable to check for update...An error occurred while checking for a software update...Cancel or Try Again"

    I solved this by downlading the iOS update via wi-fi at another location other than my home. I would still like to know why this download did not work at my home as it has for over a year. I have made no changes in my firewall or security settings.

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    What happens when you connect to computer and update via iTunes?
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    iOS: How to update your iPhone, iPad, or iPod touch
    You need itunes 10 or later and that requires OSX 10.5.8 or later
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    unable to update to ios 5.1 on windows on iPhone 4

    My error message says "Unable to Install Update" 2nd line "An error occured installing iOS 5.1."
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    unable to update of iOS. it gives network connection error after downloading the software please help

    If you are still having problems, try posting in the forum for your iOS device (iPhone, iPad, iPod Touch) - this is a forum for iWork applications, so people with the answers to your connection problem may not be looking here.
    https://discussions.apple.com/community/ipad
    https://discussions.apple.com/community/iphone
    https://discussions.apple.com/community/ipod
    Please make sure you search those forums before you post a question - someone may already have asked and answered your question.

  • I have Iphone 5 and updated to IOS 8... I can not receive a call, the Screen become black and I can not answer the phone call

    I have Iphone 5 and updated to IOS 8... I can not receive a call, the Screen become black and I can not answer the phone call

    Hey there jjroca,
    It sounds like you are unable to make or recieve phone calls because the screen goes black. I would start by quitting all the running apps on the device:
    iOS: Force an app to close
    Double-click the Home button.
    Swipe left or right until you have located the app you wish to close.
    Swipe the app up to close it. 
    When you have done that restart the device and test the issue again:
    iOS: Turning off and on (restarting) and resetting
    If that does not resolve the issue, I would use the troubleshooting in the following article, named:
    iPhone: Troubleshooting issues making or receiving calls
    Thank you for using Apple Support Communities.
    Take care,
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  • How im suppose to fix the auto shutdown problem in my iphone 3gs after updating to ios 5.1.1 this problem has made me a mobile ****** in my house and an loser in thing care so if any solution to this problem let me know

    how im suppose to fix the auto shutdown problem in my iphone 3gs after updating to ios 5.1.1 this problem has made me a mobile ****** in my house and an loser in thing care so if any solution to this problem let me know

    What "auto shutdown problem" are you talking about?

  • I have no service and i cant activate my iphone 3gs after update to ios 5.0.1 can anyone help ??

    i have no service and i cant activate my iphone 3gs after update to ios 5.0.1 can anyone help ??

    touch me wrote:
    it says ICCID: unknown
    Not a good sign. Try forcing the phone into recovery mode & restoring it. If this fails, make an appointment at an Apple store:
    Turn your phone off. Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.

  • I am not able to send messages to multiple person from my iphone 5s after updating to ios 8.1.2. It shows message not delievered

    I am not able to send messages to multiple person from my iphone 5s after updating to ios 8.1.2. It shows message not delievered

    Hi waqaskhan91,
    Thank you for visiting Apple Support Communities.
    If you're not able to send text or iMessages to certain contacts after updating your iPhone, start with the troubleshooting tips in this article:
    iOS: Troubleshooting Messages - Apple Support
    If you only see this behavior with a few contacts, you may want to try these steps first:
    If the issue occurs with a specific contact or contacts, back up or forward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.
    If the issue occurs with a specific contact or contacts, delete and recreate the contact from the Contacts app. Send a new message to the contact.
    Best Regards,
    Jeremy

  • Am facing issue on my iphone 5s after updating to ios 7.1.1, every while the phone hang after lock it and cannot unlock and even cannot turn on the screen this is so annoying, kindly advice if i have to go back to the store as device still under warranty

    Am facing issue on my iphone 5s after updating to ios 7.1.1, every while the phone hang after lock it and cannot unlock and even cannot turn on the screen this is so annoying, kindly advice if i have to go back to the store as device still under warranty, and if its a hardware issue or software ??

    Hello HaithamOkeely,
    We've an article that provides the following troubleshooting steps that may help stabilize your iPhone.
    If the device is unresponsive or if certain controls aren't working as expected, restart your device.
    If the device remains unresponsive or does not turn on (or power on), reset your device.
    If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
    If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
    Let it charge for at least twenty minutes, then see if it starts normally.
    If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
    If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
    If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
    Connect the device to your computer and open iTunes.
    If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
    If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
    If the above steps do not resolve the issue, contact Apple.
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    Cheers,
    Allen

  • Iphone 4S, recently updated to IOS 7.0.2 When I try to sync with my Mac window pops up saying iphone requires itunes version 11.1 or later. Disconnected, switched both off and back on, no change. Any ideas?

    I have an iphone 4S, recently updated to IOS 7.0.2. Tried syncing with my Mac but window pops up saying iphone requires itunes version 11.1 or later. Tried updateing itunes but it says it's up to date. Tried disconnecting, switching both phone and mac off and back on, no change. Any ideas?

    bristles wrote:
    ... the version I'm on is 10.5.8.
    If possible... you need to Upgrade to Snow Leopard = OS X 10.6.x  (which will Run iTunes Version 11)
    It is Not available as a download... It is a Paid Upgrade.
    Do this first...
    Check that your Mac meets the System Requirements for Snow Leopard...
    Snow Leopard Tech Specs
    http://support.apple.com/kb/SP575
    If so... Purchase a Snow Leopard Install Disc...
    http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
    Other countries...
    http://support.apple.com/kb/HE57
    After the Successful Install, run Software Update to get the latest updates for Snow Leopard and iTunes.
    Be sure to make a Backup of your Current System Before Upgrading...
    NOTE:
    You should also consider more RAM... Get the Maximum you can for your Mac...
    It is important to get the Correct and Matching RAM
    See Here  >  OWC RAM  >  http://www.macsales.com
    The above site also has videos on how to Install RAM should you need it...

  • HT5429 I am not able to get any directions on my maps i am using iphone 4s and updated to ios 6.1.3 and whenever i try to find a route it always says directions could not be found can anyone help in fixing it

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  • IPhone 4 after updating to iOS 5.0.1 I can no longer send emails.

    iPhone 4 after updating to iOS 5.0.1 I can no longer send emails.  I get a message saying the recipients "email address" was rejected by the server.  Incoming still works fine.

    SMS is a carrier feature, what did your phone carrier say when you contacted them about your issue?
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