IPhone 4 unable to update to Version 5.0

While syncing my Verizon iPhone 4 and it telling me there is a current version to upgade to. I click to update the version. Currently running 4.2.10. Midway through backup, An error occured while backing up the iphone (-43) Would you like to continue to update this iPhone? Continuing will result in the loss of all contents on this phone.
I exit out and can never update!
What can be done.

https://discussions.apple.com/thread/3374651?tstart=0

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