Iphone 4 update problem (in itunes)

When I connect to itunes and hit update it says "The iphone software update server could not be contacted" I haven't updated in forever any ideas why i'm getting this?

Sounds like you previously used an iPhone hacking tool such as tinyumbrella that modified your computer hosts file, blocking access to Apple servers such as gs.apple.com

Similar Messages

  • App Store on iPhone - Updates Problem

    Hello Geeks,
    I do not believe anyone is experiencing my problem but just in case one of you experts out there will know a quick fix for this.
    My App Store icon is showing a number "3". That is how many apps on my phone that have an update available. I proceeded into the store and updated the apps on my phone. Done!
    Problem, that was a few days ago. Ever since that update the number "3" on the icon has not reset and it's still showing although the apps have already been updated. Furthermore, iTunes today is showing me that there are apps available for updates but my App Store on the phone is not receiving a new list of updates.
    So essentially the app store program on the phone seems to have the updates feature stuck. The update number counter for the icon is not resetting. The updates feature in the app store checks for updates but finds none although there is. Everything else is working, i.e. searching and installing apps.
    Thanks!
    Message was edited by: GavinTan

    Exactly as the poster above me.
    Here is some more info for you guys. If you need more, let me know!
    My 1st iPhone had this problem, did a full restore on it still had the problem, then had a hardware issue and exchanged it. The 2nd iPhone, got it, put old sim card in, updated the firmware via iTunes, then synced all of my music/apps (with all of them updated). And on the iPhone under App Store, it still shows 2 updates, even though iTunes says they are all up to date.
    In iTunes on my Macbook Pro, if I click on the applications, and select check for updates, it checks, then says no updates available.
    Here are some screenshots of my iPhone to help clarify..
    http://i178.photobucket.com/albums/w244/cookendorfernick/ShowsUpdates.png
    http://i178.photobucket.com/albums/w244/cookendorfernick/LoadingUpdates.png
    After you click App Store and click Updates, this is the screen you get after it loads.. no matter how long you leave it sitting on that screen. (and yes its been tried on different wifi's/no wifi.)
    http://i178.photobucket.com/albums/w244/cookendorfernick/AfterLoading.png

  • IPhone updates apps but iTunes does not

    Here's the scenario:
    I recently got a new Macbook Pro to replace my previous model. I manually migrated the contents over from the old to the new, including apps, music and so on. I authorized iTunes on the new Mac with my AppleID, the same one in use previously and with the iPhone. Now when I check for app updates in iTunes I rarely get any results for new versions when the iPhone shows many more updates. Apps update fine on the iPhone - for apps installed on the iPhone, of course - but iTunes doesn't really show updates (1 out of 10 at most). It's rather frustrating given not all apps I've purchased are currently sitting on my iPhone, meaning apps in the iTunes library/on the Mac are not getting updated.
    Is there any way to fix this behaviour so that iTunes will reliably see app updates and download them accordingly?
    - MacBook Pro 8,2 (2.0GHz quad core i7), Mac OS X 10.6.7, iTunes 10.2.x and 10.3.x.
    - iPhone 3G, iOS 4.21
    One step I've not yet taken that I am about to do is add all apps from the library to the iPhone in hopes that kickstarts things updating in iTunes but I'm not hopeful that will fix updates.

    Update:
    In what I felt to be an overly drastic move I one-by-one removed all apps from my iTunes library and downloaded each one again in hopes of ensuring there was no Apple ID issue. It took a couple days between doing that and app updates actually showing up but now iTunes is reporting updated apps in the sidebar but says there are no updates when you click the Check for Updates link.
    Meanwhile, the Appe Store app on the iPhone reports software updates and grabs them fine. So obviously this issue is still in place. *** Apple?

  • Recent iPhone update problem

    Following the iPhone update on April 8, 2011, I found that;
    1) all my email was gone
    2) my iPhone internet settings are gone
    3) I can't access ANYTHING (maps, text, phone, etc.)
    4) all my apps which I downloaded were gone
    I weas able to find the apps through trial and error finally
    But I hvae an iPhone that I can't use for anything, not even a phone call. People I've spoken with have said that all their updates did not affect anything for them!!!

    Use your backup copy of your computer to put everything on another computer and restore your iphone.
    Either way you have to restore your iphone.

  • IPhone 4s new IOS update problem. Itunes not reading phone anymore. Help!

    I decided to update my IPhone, since I had the time. Thankfully, I did a back up before doing so. I hit "update" and my phone worked normally through it, until it said "Waiting on IPhone" for quite a few minutes. The screen of my phone also has the Itunes logo with the charge cable (not the USB side). Thinking the phone was saying it wasn't connected anymore (like something was wrong with my cable) and thats why it was taking so long, I unplugged it and plugged it back in. Bad move on my part, as now Itunes will not read my phone, and my phone no longer works properly. It is stuck on the screen I described. I have reset the phone, my computer, and changed cables to no avail. Is there any way to fix this? Or do I need to make an appointment with the Genius Bar?

    Hey Ogie35,
    I have two articles for you that might help you troubleshoot this issue. First, this article is useful if you are connecting to the Bluetooth device for the first time:
    Get help connecting your iPhone or iPad to a Bluetooth accessory
    http://support.apple.com/kb/ht6473
    Next is an article about basic troubleshooting steps for Bluetooth:
    iOS: Troubleshooting Bluetooth connections
    http://support.apple.com/kb/TS4562
    Thanks for using the Apple Support Communities!
    Cheers,
    Braden

  • IPhone syncing problem with iTunes - 'The iPhone "Leon's iPhone" cannot be synced. An unknown error occurred (-54)

    Every time I plug my iPhone into iTunes, it says 'The iPhone "Leon's iPhone" cannot be synced. An unknown error occurred (-54)'. It has never happened to me before until a couple of hours ago!!! So, I decided to totally wipe out my iTunes Library and update it to the latest software. I also updated my iPhone to the latest software (5.1.1.) - and still, even after all this, it still says there is an error and cannot be synced. SERIOULSY APPLE, WHAT NEXT?!!!!! PLEASE HELP!!!!!

    I just had the same problem and tried this:
    http://support.apple.com/kb/TS1503
    Step one worked for me!
    Hope this helps.
    iPhone 4 iOS 5.1.1 and Windows 7 64-bit

  • IPhone update problems!

    As alot of people, I have encountered the problem of NOT being able to sync my phone with my G5 ever since the latest iPhone & iTunes updates. The phone lights up and indicates it is plugged in, but it will only appear in iPhoto, and not iTunes. The same issue with plugging it into the wall adapter... The phone lights up and indicates it is plugged in, but nothing.
    The geniuses at tech support have decided to offer this solution: Update your USB Hardware to USB 2.0. Are you f*ing kidding me!!!!

    Try a forced restore. Reboot your computer, start iTunes, connect the iPhone to the computer. Wait. If you get an error, or nothing happens for several minutes hold the sleep/wake and home buttons for a long time (~20 seconds) until you get a message on the screen that it is restoring.
    If all of these fail take it to your Apple store.
    this should solve your problem

  • Iphone updating problems

    I am unable to update my iPhone OS. When I go to update it, I get a message "Unable to Verify Update b/c you are not longer connected to the internet".
    But I am connected to the internet, both from my home wifi network, or my phones network.  Hmmm. Same problem with my work iPad, which I use at home.
    Any suggestions? I could not update from iTunes, when the phone was connected to my MacBook. Ideas? Thanks!

    possible causes:
    1. Your antivirus is blocking access to gs.apple.com.
    2. Your phone is jailbroken.
    3. Your computer has been used at some time in the past to jaibreak some iOS device (not necessarily the phone with the problem), and its network database was corrupted by the hacking software that was used.
    4. Apple's activation servers are down (very rare, and never for more than an hour or so).
    For 1. try disabling your antivirus.
    For 2. & 3. you need to go somewhere other than an apple forum for help. Although you can try deleting lines containing gs.apple.com from your "hosts" file on your computer.

  • Iphone software problems in itunes!! someone please help me!

    For some reason when I go to load the newest iphone software through itunes, it keeps exceeding the download... the new update says its 152.3 MB, but once it reaches that amount, it just keeps on going! 217 + MB and more,, until it stops and times out... why does this happen? or how if that? its only a 152.3 MB download,..how could it possibly keep going? I'm lost and all I want is my WIFI itunes on the iphone..but this update is not working for me and its frustrating..heres a screen shot of what i see.

    Apparently that's happened a few times to people, including myself.
    If you cancel the download, delete it, and then go back to the Summary page and hit "Check for Updates" it should start again with no problems and finish correctly.

  • TS3694 New iPhone update; problem!!!

    I am in the process of updating my iPhone 5S and all it shows now is a picture telling me to plug it into iTunes. I have plugged my cord into my USB and my iPhone has done nothing. My iTunes is up to date. Is anyone else having this problem?

    Put the device in DFU mode (google it) and restore.
    Make sure your iTunes is version 11.1.5.5 or higher.

  • Automatic check for Iphone update problem

    Hello all,
    My CMOS battery recently died, and I managed to boot the system with an invalid date in 2010. Itunes checked for updates and pushed the next automatic update date into 10/17/2010. I've since manually checked for updates, and updated the iphone, but would like to have the autocheck date set back.
    A search using regedit didn't yield anything promising. Any suggestions?
    Thanks!

    I updated my iTunes today to 7.6 and now it is not recognizing my phone and totally messed it up. I had to use my computer with the old version of iTunes to get it back working. If you are using the new version of iTunes I think that might be your problem. The new version will not recognize my phone.

  • Iphone driver problem for itunes 64-bit

    I am having problems with the driver for my iphone to connect with my hp laptop, running on windows 7 home edtion. I recently installed the 64-bit version of itunes onto my laptop and then proceeded to update my iphone to the latest version aswell, since doing this i can no longer access my photo library on my phone and my computer keeps telling me that there is a device error- device not installed error cable unplugged? i dont no what to do i deleted the drivers (as there were 2 in the list) and then reinstalled but same error. It is really bugging me and has taken up my last 2 days of searching on the internet for answers. should i just forget the 64-bit itunes? ive read alot of people are having problems? please can someone help??

    Instead of having Apple Mobile Device USB Driver, i have a driver called MTP USB Device

  • New iphone syncing problems, causing itunes to crash

    I just purchased a verizon iphone yesterday and am in the process of setting up the phone to my liking.  Because of the verizon service the phone came with ios 4.2.8 which I have now upgraded to 4.2.10.  The sync process goes fine as long as i am only syncing apps, contacts, updating software, etc... The problem comes when i attempt to sync music, photos, and videos.  The sync will clear the first few steps of the process fine but will then cause itunes to essentially become unresponsive and crash.  At this point I am given a message saying windows is looking for a solution to the problem. no solution is found and the only option i am given is to close the program.  Unfortunately there is no specific error message given.  Everytime i open itunes again after the crash it will begin to sync again, slowly make a little bit more progress then crash again.  I also have an ipad and an ipod that both still sync sucessfully and do not cause itunes to crash, so im assuming the problem might be with the phone.  I have tried a full uninstall and reinstall of itunes, quicktimes, and other associated programs to no avail.  I have booted into recovery mode and completely started over with no luck.  Now im out of ideas on just what to do.  Any Thoughts?  I'm running windows 7 with the newest itunes and a verizon iphone with 4.2.10 fyi.
    Thanks

    Ahhh man mine is the only discussion without any replies! Any help or suggestions welcome please!

  • Music iphone update problem. Read pls :'(

    Hi, I have upgraded my iphone 3g with the software iO5. I have a problem with music library and this problem is that when I add a new song and edit the title, author and cover. iPhone on the iTunes music library is updated throughout iphone while you see only the title and no date without a cover artist (says unknown). how can I fix this?
    Sorry for my English.

    Sorry, I'm not trying to be pushy, I'm just giving this a quick bump in the hopes that it's seen a bit more...plus, I wanted to add a quick update.
    I used IE 9 (I think it is, the latest IE) to download iTunes, instead of clicking save I clicked 'run' and when it finished downloading it told me it was an unsafe file and wouldn't run it. I wouldn't even give me the option to ignore IE's opinion and run it anyway. So I'm now off to my friends to see if I can get it to download using her internet and see if that makes any difference.
    Also, if I were to update to the latest firmware using my current iTunes (which is 4.2.2 I think) would that possibly make a difference or would it more than likely just create more problems? What about restoring my phone through my current iTunes, would that possibly work?
    Thanks again.

  • IPhone Update Help! iTunes wants to restore my iPhone...

    Updated my iPhone with the new update as usual, but an error occurred and the screen on my iPhone has the "insert your iPhone to iTunes" picture and on iTunes, it seems like everything was erased... Is there any other way of fixing this without restoring my iPhone?

    I am having the same problem, have you tried to restore it and half way through it just stops and says errror 29? I found another discussion forum on this problem and it has to do witht he update that is messing something up. A lot of ppl have tried contacting apple about it and they say they have no solutions at this time. Im going to call them as well and see if they have a solution yet and if not maybe they will replace the phone because this is not something we did! I also heard of a software you can d/l but its not from apple, however it has helped some people. I'm a little weary of it but if I find out what it was again i'll post it. This is very frustrating and if you figure out any other solutions let me know!

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