IPhone 4 Update Woe!

I have updated my iPhone 4 to 4.0.2 with no problems. I then tried to do the same with my wife's iPhone 4 and that's when I hit snags!
After performing part of the update there was a message stating that there was a problem and that I needed to "Restore" the iPhone. I hit "Restore" but when it got to installing the firmware up popped a message stating: "The iPhone could not be restored. An unknown error occurred (9)".
I have re-started my iMac twice but it hasn't helped.
Any ideas? My wife now has an "empty" iPhone 4!
(I connected my wife's iPhone 4 to my iMac using the same dock and USB port that I used for the successful update of my iPhone but, obviously, I used her partition on the computer).

HI Julian,
Repairing permissions worked for an iPhone user here with the same error message.
Topic : Unknown error (9) when trying update and restore
Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. That can be ignored. As long as you see, "Permissions Repair Complete" when it's finished... you're done. Quit Disk Utility and restart your Mac.
Restart the iMac and try restoring her iPhone.
Carolyn

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