Iphone 4: updated to IOS 6.2.  Blank Mail screen, and stuck at 21 emails.  Can't access anything.  Cannot Sync with iTunes either.  It cycles and never gets beyond step 2, then recycles

I have an iphone running OS6.01. After updating, March 3 was my last sync.  iTunes recognizes the phone, but the progress bar sits on eithe step 1 or 2 of 7 steps. Then it starts over.  The device icon on the left shows syncing taking place, as does the phone. 
Have rebooted the MBpro and the phone several times.  Have held down the top and home buttons until the apple appears, to no avail.
Also starting March 3rd my iPhone has been struggling;  My Mail is stuck at 21, and all I get is a blank screen when I click on the app. I have now other apps that won't open at all now...and when I go into settings to click on mail, I get a blue hightlighted box that stalls and goes nowhere.
Thoughts...solutions are welcome

Apple - Fix this!!!!!!
Apple, THIS IS WHERE YOU NEED TO LOOK on iOS 6 regarding "WIFI Lockout"!!!!!!
When this happens (WIFI freezes up aka "WIFI Lockout") – you can not get on internet while using WIFI!!!!!
You could be in the middle of surfing or using any app that makes data calls based on DNS and suddenly you can go no where or do nothing!
Yea sure, you can restart the WIFI connection, but WHO wants to CONTINUALLY do that?????
Apple (or any curious iOS 6 user that wants to see my point), when this happens open up a browser before you reset, disconnect/reconnect WIFI ( I tried both safari and chrome ) and type type 74.125.227.144 (google) and then “go”. A google search page will come up and you will be able to execute a search. (of course any link you click on will not work as it is dependant on DNS resolution)
Non DNS traffic works so the issue is not the WIFI connection to the access point!
APPLE, FOCUS ON FIXING THIS DNS DATA ISSUE AND YOU WILL GET MANY PEOPLE OFF YOU BACK!!!!
I KNOW THIS IS NOT ALL OF THE PROBLEMS WITH iOS 6, BUT THIS IS A HUGE PROBLEM NOT BEING ABLE TO SURF OR GET DATA THE iOS 6 DEVICE IS REQUESTING!!!!!

Similar Messages

  • HT5654 after update to the latest version on my ipad, it no longer connects to the internet nor can i send emails.  when plugged in to sync with itunes, it remains 'stuck' at syncing  step 2 of 7 backing up.  has anyone had similar problems? any solutions

    after update to the latest version on my ipad, it no longer connects to the internet nor can i send emails.  when plugged in to sync with itunes, it remains 'stuck' at syncing  step 2 of 7 backing up.  has anyone had similar problems? any solutions?

    I had this problem.  I held down the power switch to power down completely.  Takes a few seconds.  Then use the power switch to turn on.  Might take a couple goes.
    Kirk

  • HT5925 I have an iCloud email on my iPhone that is now old as hacked and unused. I can't access anything as it asks for that account info and I don't remember the password etc. How do I delete it and replace it with my new iPad email? ! Help..

    I have an iCloud email and Yahoo email on my iPhone that is now old as hacked and unused. I can't access anything as it asks for that account info and I don't remember the password etc. How do I delete and replace it with my new iPad email? ! Help..

    Welcome to the Apple community.
    If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare(or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.

  • TS4062 restored iphone from icloud so I could have all my old photos but now I cannot get it to restore or sync with itunes either by cable or by wifi. I have tried with automatic download off/on, I have had red circles, hours of syncing, nothing, help!!

    restored iphone from icloud so I could have all my old photos but now I cannot get it to restore or sync with itunes either by cable or by wifi. I have tried with automatic download off/on, I have had red circles, hours of syncing, nothing, help!!

    Seems to be a common issue in discussions. Try this:
    http://support.apple.com/kb/ts1538
    And let me know if it helps,

  • TS1286 what can I do if I cannot sync with ITUNES as USB is not recognised, iphone is not charging and apple icon displays and then dissapears - loads and then dissapears....?

    I started having issues charging my Iphone and found that if it was switched off and on mains power it would charge.
    It does not allow syncing with Itunes and or usb conncection.
    I have a lot of photos on my phone that I have not been able to save (USB issue) and I am worried about retrieving these.
    If my phone is connected to mains power - the apple icon comes on - then it goes off - then a few seconds later the icon comes up again and then off again?
    Help please.
    Thanks
    EJ

    You need to do a Force Restore:
    http://support.apple.com/kb/HT1808

  • My Iphone 5 has gone blank, I can not see anything. Restore with itunes has not worked either. Can someone please help?

    Hi I recently upgraed to iOS 6.1 on my Iphone 5. After the upgrade, it was all good. Over the weekend I went Austria for Ski. While taking the photos, I simply locked the phone and kept it my pocket as I had to go. After sometime when I opened my phone, I could hardly see anything. I tried to unlock with pin and tried restarting with great difficulty. But nothing worked. Coming back home today, I have tried restore the software and still no luck. I have tried restore almost 5 to 6 times, but the screen is still blank. I dont know if what state it is in and I can not do anything to fix it. I am very annoyed with the support service as they can not be reached on Sunday evening.
    I could manage to book a call tomorrow but I have lot of work over next few days at work. Can someone please help how to fix this issue now? Any suggestions will be much apperciated.
    Thanks,
    Srini

    srinifromlondon wrote:
    ...  Any suggestions will be much apperciated...
    Try this Discussion
    https://discussions.apple.com/message/19521062

  • HT1386 iPhone 5 (iOS 7.1) cannot sync with itunes 11.1.5.

    Both my iPhone and iTunes are updated, iOS 7.1 and iTunes 11.1.5. However, not only can they not wifi sync, when I plug in my iPhone, my iTunes doesn't respond. The iPhone tab did not pop up. When I go under "File" -> "Devices", nothing is there when my iPhone is plugged in. I want to sync my iPhone with iTunes, but I cannot do anything right now. I tried uninstalling and reinstalling iTunes, but that didn't change a thing. I restarted my laptop and my iPhone, but that didn't change a thing either. What can I do?

    Windows 8?
    This thread discusses solutions.
    https://discussions.apple.com/thread/3341097?start=0&tstart=0

  • HT1414 I updated to iOS 6.1.3 a while ago, but recently noticed I can't access wifi (when the wifi off/on switch is frayed out) does. Anyone know a possible solution to this problem.

    This problem occurred in the last few weeks and is a real downer for me because I like apple products but if I can't use wifi then I can't do my work or use much data Any possible solutions will help. Thanks

    Hi DJK2012,
    If you are having an issue with the Wifi option greyed out, you may find the following article helpful:
    iOS: Wi-Fi settings grayed out or dim
    http://support.apple.com/kb/ts1559
    Regards,
    - Brenden

  • Iphone cannot sync with itunes

    I have an iphone 4s. I suddenly have a message saying it cannot connect because it needs itunes version 11 or higher. When I tried to install this I got the message that my Mac Mini OS needs a later version to be able to install this itunes version. However, SW Updates for my MAC OS says that I am on the latest version 10.5.8. What do I do?

    Everything was working fine on my system. Windows 7 x64, iTunes 9.0.3 but iTunes started slowing down recently. Other than iTunes updating itself to 9.1 nothing else has changed on the PC. Today I started getting the "unable to load dataclass" error and I have been trying all day to resolve the issue. I've uninstalled and reinstalled every bit of apple software including all the data in my user folder. I've gone through all the forums about removing/reinstalling/stopping/starting mobile device support. I even uninstalled all antivirus (Symantec Endpoint, Latest Release) and disabled Windows Firewall. Nothing has changed the situation

  • Why can't i update the ios for my ipod? I'm stuck at 3.1.3. Please help.

    Why can't i update the ios for my ipod? I'm stuck at 3.1.3. Please help.
    I have itunes updated but it doesn't show that an update is available for the ipod.

    Probably because yu have a 1G iPod that can only go as high as 3.1.3. To identify your iPod:
    Identifying iPod models
    If you have a later iPod, what version of iTunes do you have on your computer and what computer OS and version?

  • IPhone 4:  Hangup while attempting to sync with iTunes

    I have an iPhone 4 that I sync with iTunes and updated my apps via the updates on my phone's AppStore via wireless with no issues at all since I bought he phone when it first came out.  Until last evening.
    I saw that I had about 8 app updates on my phone, and tried to update them on my phone as usual.  They all got stuck waiting and wouldn't progress at all.
    I tried a lot of stuff from the different forums - power phone off and on, reset, close and restart itunes, turn cloud off and on, etc...
    the phone not only didn't update the apps, but It wont sync with itunes either.   iTunes recognizes the phone, but then gets hung up making changes.
    iTunes is up to date, and I have logged out and back in with my apple ID, and even tried removing all 3500 songs, but the sync would hang up before it got tomthe point of removing them.   When I ran diagnostics, it said that there were no problems.
    I was able to get the apps off of the phone, and set itunes to remove them so it wouldn't try to reinstall them.  Still no-go.
    I back up to iCloud nightly, so I could do a restore if necessary, though I'd prefer to try other options first.
    Any additional advice, guidance, etc?  I would really appreciate any suggestions!

    Hello, TheHelper1964.
    Thank you for the question.  There could be multiple causes to the errors that you are receiving.  I have included a couple articles that will help you troubleshoot this issue. 
    iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert
    http://support.apple.com/kb/TS2690
    iOS: Troubleshooting backup issues in iTunes
    http://support.apple.com/kb/TS2529
    If you are uncomfortable processing some of these steps, you can also reach out to us at http://expresslane.apple.com. 
    Hope this helps,
    Jason H. 

  • My iPhone 4 won't sync with iTunes.

    My iPhone 4 won't sync with iTunes
    I am running iTunes 11.1.5.5, and my phone is using iOS 7.1
    Windows 8 recognizes that the phone is connected, and even asks if I would like to download pictures, however iTunes will not.
    So far, I have stopped and restarted AMDS, iTunes, my laptop, and the iphone. None of these have had any success. I've tried using a different cable, but the results were the same. The phone can download songs via its own iTunes app, but cannot sync with iTunes on the laptop.
    How can I get my phone to start syncing with iTunes again? This problem occurs sparatically, sometimes syncing and sometimes ignoring the phone altogether, like it is now.

    Does your Mac meet the requirements for the latest version of iTunes?
    Macintosh System Requirements
    Mac computer with an Intel Core processor and 512MB of RAM
    OS X version 10.6.8 or later
    Safari 4.0.3 or later
    400MB of available disk space
    Broadband Internet connection to use the iTunes Store
    In the future, you're more likely to get faster, more appropriate responses by posting to the correct forum.  The iPhone Hardware forum is not the correct place to be posting issues regarding iTunes on your Mac.

  • HT4623 just purchased iphone 5 and unable to sync with itunes or icloud- help...

    Just purchased iphone 5 and unable to sync with itunes or icloud.  when I connect to itunes it says i need itunes 10.7 or later.  I've updated itunes and still getting same message.  suggestions appreciated

    What is your Computer and which operating system is it running...
    Syncing with iTunes on a Mac or PC requires:
    Mac: OS X v10.6.8 or later
    PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
    iTunes 10.7 or later (free download from www.itunes.com/download)
    From Here  >  http://www.apple.com/iphone/specs.html

  • Purchased app on iPhone - disappeared when synced with itunes

    I purchased an app on my phone a couple weeks ago. Today I synced with iTunes on my PC and the app disappeared from my phone and does not appear in the list of apps in iTunes. "Check for available downloads" in iTunes said that I had no available downloads. The purchase of the app did show up in my purchase history, but that seemed to be the only place.
    I was able to get the app back by attempting to purchase it again, at which point iTunes allowed me to download it again for free. However, all of the application data is still gone. And since I synced more than once in this process, the initial iPhone backup (which should have contained all that was lost) has now been overwritten.
    This has happened to me several times before, but this is the first time where the application data has been important.
    Any ideas as to what went wrong?
    Is there any hope for me to recover my application data at this point?
    Any way for me to prevent this happening again? (short of never syncing...)

    I doubt very much that you can recover the data at this point. The safe way to do things (I found for me at least) is download apps initially via iTunes instead of your phone, then mark them for syncing and do the normal sync. I purchased all of my apps this way and sync several times a week with no problem. I also do all the app updates thru iTunes.

  • With iCloud activated on iOS devices, how do I manage syncing with iTunes?

    Guess it's time to take a class at the Apple Store (there's an app for that)
    Two Questions:
    Question 1
    I have turned on iCloud in my iPad and iPhone5 for contacts, calendars, reminders, Safari, Passbook (iPhone only), and Find my iPhone/iPad. 
    I am not using iCloud for backups, email or photo stream because for many reasons I choose to avoid WiFi.In the iPhone User guide (page 57) it says, "if you use iCloud to store your contacts, calendars.....don't also sync them to your device using iTunes."
    When I set up the devices in iTunes, i checked "Automatically sync contacts, calendrs, bnookmarks, notes and email."  Now I want to modify that setup.  However, if I simply plug in the devices to the computer I'm going to get an automatic sync and I understand that can unnecessarily duplicate data.
    How to resolve this?
    Can I just turn OFF the iCloud features on each device, attach the device to the computer, and reconfigure iTunes to stop the auto-sync of the contacts, etc.?  Then after ejecting the device, I turn the iCloud features back ON?
    Question 2
    I've been downloading apps, music, and books in iTunes and then syncing them to my devices.  How does this change with iCloud?
    On each device I've gone into Settings-Store and activated Automatic downloads of Music, Apps, Books.
    Now, when I go to my PC and log in to iTunes to order an app, book, music, do I still have to attach each device to the computer in order to obtain the downloads?
    What about apps I obtain directly from a device?

    For your first issue, without connecting your iPad open iTunes on your computer and go to Preferences and on the Devices tab check "Prevent...from syncing automatically".  This will disable automatic syncing when you connect your iPad, allowing you to change your settings without syncing.  Next, connect your iPad, click on the name of your iPad on the left side of iTunes and to to the Info tab and uncheck the data you no longer want to sync with iTunes (such as contacts and calendars).  When done making you changes, click Apply at the bottom (this will sync your phone with the new settings).  If you prefer, you can then go back to iTunes preferences and re-enable automatic syncing.
    You will continue to sync your iTunes media such as music and apps with iTunes as you did before.  These are not stored or synced with iCloud (although you can redownload media purchased from the iTuens and app stores in the future if you need to; however, this has nothing to do with your iCloud account).
    If you have enabled automatic downloads for your Apple ID, when you purchase apps, music or books in iTunes using this Apple ID it will automatically be downloaded to your iPad.  If you purchase them on your iPad, they will be automatically added to your iTunes library when you sync your iPad.

Maybe you are looking for

  • Hard Drive password not accepted in new W530

    I am moving a hard drive from a W500 to a W530 laptop.  The hard drive has a password on it and it works fine on the W500. When I put the drive in the W530 laptop, it does not accept the password on boot up. If I move the drive back to the W500, it a

  • Importing Facebook albums into iphoto.

    Hi all, I was wondering if it is possible to import my photo album names and details from Facebook into iphoto? I know I can go the other way and edit albums I have created in iphoto and then uploaded into Facebook. However, I cannot seem to add phot

  • Using taglib in web.xml in WLS 9.2

    I am trying to build a web application in which the JSPs refer to a JSF taglib at the following URI(http://java.sun.com/jsf/core). When i deploy the application in WLS 9.2 and attempt to load this JSP, WLS says that it is unable to resolve this tagli

  • Plug-in failed to initialize

    I've tried to download QT about 5 times now & i keep getting the message "failed to initialize. error #0" & "the plug-in failed to initialize". Plus, every time i tried to download QT I would get a box that would pop up right at the end of the downlo

  • DB2 Backup Verification

    Dear Expert, We tried backup verification using TSM script and get the result successfully.  Now, we plan to perform backup verification using db2 command, our questions are: 1. Which command and option could be used that we can rely on? 2. Which the