IPHONE 4 UPDATING ISSUES!!

I AM STILL NOT ABLE TO UPDATE TO 4.0.1 AND MY IPHONE HAS NOW BOMBED OUT!! WONT RESTORE WONT DO ANYTHING GREAT!!! TOOK IT TO APPLE IN THE UK AND THEY WERE TOOOOOO BUSY TO LOOK AT IT AND HAD TO BOOK IT IN - THEY COULDNT SEE ME TIL WEDNESDAY!!!! WHAT A JOKE!! I WILL BE THERE TOMORROW TO SEE THE TEAM!! HAS ANYONE HAD ANY OTHER ISSUES WITH THIS AND COULD YOU ADVISE ME IF ITS FIXABLE - DONT BOTHER SAYING TRY THE DIFFERENT PORTS, DIFFERENT LEADS, DIFFERENT USER ACCOUNTS COS NONE OF THIS WORKS JUST ANYTHING REALLY THAT WORKS PROPERLY COS I NOW HAVNT HAD MY PHONE FOR 2 DAYS!!!!!!!!!!!!!!!!!!!!!!

why are you all so bothered iv got caps lock on surely this isnt what the forum is about!!!
anyway i get an error 9 code coming up everytime i go to restore it, about 30 times iv done this and when i plug my iphone into the computer i get the following message displayed - itunes has detected an iphone in recovery mode you must restore the iphone before it can be used with itunes"
next i click on restore and the following appears a box with the option to restore and update i click that option and it goes into extracting software, the verifying update with apple, the preparing iphone software for restore then my iphone goes into the mode with the white bar going across the screen gets 3 quarters of the way and then freezes and comes up with error 9
can you help???
thanks

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