IPhone 4 upgrade to iOS 4.2 breaks visual voicemail

I just updated my iPhne 4 to iOS 4.2 and my visual voicemail no longer works. When I go to voicemail it just dials in like on a regular cell phone.
Anyone else have this problem?
Anyone figure out how to fix it?

I tried Restart and Reset - did not fix the problem.
Next, I let it dial my voicemail and entered a wrong password (because I forgot it), then the correct one. That got me into the AT&T voicemail.
Then, I tried the Visual Voicemail button. I got a message that my password was wrong and got a login window. I entered the correct password and all seems OK now. Visual Voicemail works like it used to.
(However, I did lose all but the most recent saved voicemails. No big loss in my case, but I can see how that might upset some.)
Whew!!!
I was a little worried.
Regards,
-Peter
Message was edited by: LarksHead

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