Iphone 4 used to be recognized by docs to go premium

Iphone 4 is recognized in the adding device and says it is paired but doesn't show in the window or say connected. My ipad is connected.
Downloaded the newest docs to go on desktop and iphone4. Using itunes 10.2.

I have the same problem with my ipad have sent an email to dataviz and they say its Apples problem ????
Any ideas anyone ???

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