IPhone 4 - What is the secret to a successful software update?

Has anyone else had repeated problems updating the software for your iPhone 4?  After waiting the lengthy time for my phone to sync, and then attempting to update the software to 5.01, I get the following message when syncing is supposedly completed:
"An error occurred while backing up this iPhone (OxE8000065).  Would you like to continue to update this iPhone?
"Continuing will result in the loss of all contents on this iPhone."
Do I continue, even though I'm being threatened with loss of all contents?  I've tried contacting Apple via the internet, but gave up.
Thanks 

Just to see if you can resolve that error before update I'd check out the following article first:
http://support.apple.com/kb/TS3221

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