IPhone 4 will not accept incoming voice calls

I have one Exchange push account running. When no 3G coverage I do not receive phone calls unless I turn off Cellular Data. Caller receive message saying "Not possible to connect call" O2 have tested and agree not working, SIM swapped. Apple Covent Garden tested and agree not working and swapped phone today but still same problem. Apple now blame Exchange configuration, hosted Exchange provider blames O2. Anyone had same problem?

Thats because the new phone is locked to a carrier other than yours.

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