Iphone 4 will not back up songs, apps etc.

My iphone 4 (with latest software) will appear in iTune  (all music and photos are visible)  but it will not do a complete backup.   I will go through  the  process,  creating a new file in seconds but will not save music, photos or apps.  I've tried to backup on other computer  (one . a new Mac Notebook) with the same result .  A file will be saved but with nothing in it.

The iPhone's backup does not include any iTunes content - no music, movies, tv shows, podcasts, tones, audio and print books, or apps.
If you have Sync Music selected under the Music tab for your iPhone sync preferences with iTunes, after downloading a song direct with your iPhone the song will be copied to your iTunes library automatically the first time you sync your iPhone with iTunes after doing so.
The same applies to Apps when having Sync Apps selected under the Apps tab for your iPhone sync preferences with iTunes.
iTunes also includes an option to automatically download music, books, and apps purchased/downloaded direct with an iOS device, and the same with an iOS device for music, books, and apps purchased/downloaded with iTunes on your computer or with another iOS device.

Similar Messages

  • HT4972 It says iTunes will not back up games, apps, etc.  Does that mean they will be lost?  I have iPad 2, and would like to get iOS 6.  Can I do that?  Right now it is iOS 4.  If I can get 6, do I have to go to 5 first?

    I would like to upgrade my iPad to iOS 6.  It is currently iOS 4.3.5.  Can I do that?  The article from apple says iTunes will not back up games, apps, etc.  Does that mean I will lose them?  Some of them I paid for and don't want to lose.

    Yes you can upgrade from 4.3.3 to 6.0.
    Your media - apps, games, music, photos, and so are not included in the backup. Your app data, settings, and many other things are included in the backup. After you update the iPad, you should sync with iTunes in order to put all of that content back into the iPad.  This is what I recommend doing - I do it myself every time I update my iPads, or iPod Touch.
    What you should do anytime that you update the device is to transfer purchases from the iPad into iTunes - File>Transfer Purchases - and you should backup the iPad as well. When you update the update the device, if something goes wrong, you can restore from the backup.
    If you have any other important files, you may want to transfer them to your computer as well, prior to the update.
    Transfer purchases.
    http://support.apple.com/kb/HT1848
    How to backup and restore from a backup
    http://support.apple.com/kb/HT1766

  • My iphone 4 will not back up when it syncs. A comment comes up stating it cant save back up to my computer?

    My iphone 4 will not back up when it syncs. A comment comes up stating it cant save back up to my computer? I have enough space on my hard drive, I have the new version of itunes and iphone software, and have tried restarting my computer several times. I ran apple diagnostics which found no issues! I'm not sure how to resolve this issue, please help me.

    I kept getting this last week. Really annoying. I found this solution:
    Remove (delete) ALL photos and videos from your iphone. Reboot it. Connect to your pc again.
    This worked for me, however I've since taken some more pics and it doesn't sync again, so I'm not sure what permanent solution there is, although I've read lots of technical ones by googling it.

  • HT1766 Iphone 5 will not back up. Getting error message and I have deleted the older backups. How do I resolve this problem?

    Iphone 5 will not back up to iTunes. I have never had this issue before but it has been consistent for the last two months. I have read a few discussion boards and restarted and deleted older backups to no success. Please help! I also tried backing up the phone to my other computer and it is still stating an error occurred.

    Its reading iTunes could not back up this iPhone because an error occurred.

  • HT4623 iPhone 4 will not back up?

    My iPhone 4 will not back up? I keep getting an error message saying back up session failed. I have tried deactivating the firewall, i have tried changing the time zone on my computer. I have uninstalled and re installed itunes. What do i do now????

    Obviously since you have iOS 7 you're a developer.  As a developer, you signed a NDA with Apple not to discuss the iOS on a public forum.  Please log in to the Developer Forum using your credentials and ask for help there, lest you risk having your credentials terminated.
    Thanks, and best of luck to you.
    GDG

  • Iphone 4 will not back up on windows 7?

    My iphone 4 will not back up to my Windows 7 laptop. It either hangs up infinitely or says it cannot write to the disk. This happened on the previous version of itunes, and after deleting and reinstalling itunes it finally starting working again. After loading the most recent v of itunes it started again.  I have reinstalled itunes several times with no change.
    I am running it as an administrator and allowing it to write to the folder. I cannot update from the last ios 4.x version because it never gets past the backup step.
    Any help will be appreciated.

    iTunes places the backup files in the following places:
    * Mac: ~/Library/Application Support/MobileSync/Backup/
    * Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
    * Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
    You will have to turn on "Show All Hidden Files & Folders" to see them. Navigate to that backup folder & delete the entire contents. Try again after doing so.

  • HT4910 My iPhone 4 will not back up to iCloud! Help please!

    For some reason my iPhone 4 will not back up to iCloud when I press the back up now button in settings.

    What happens when you try?

  • HT4489 My iphone 4s will not back up my contact list to the icloud.  Not sure why!!  any ideas?

    My Iphone 4s will not back up my contract list to the icloud.  Not sure why?  Any ideas.  I have tried everything!

    Welcome to the Apple Community.
    I assume you mean sync, not backup.
    First check that all your settings are correct, that contact syncing is checked on all devices (system preferences > iCloud on a mac and settings > iCloud on a iPhone, iPad or iPod).
    Make sure the contacts you are adding are added to your 'iCloud' group and not an 'On My Mac', 'On My Phone' or other non iCloud group (you can do this by checking in groups), non iCloud contacts will not sync.
    If you are sure that everything is set up correctly and your contacts are in the iCloud group, you might try unchecking contact syncing in the iCloud settings, restarting your device and then re-enabling contact syncing.

  • My iphone 5 will not back up in itunes

    iphone 5 will not back up in itunes

    How to BackUp
    http://support.apple.com/kb/ht1766
    What happens when you try... any Error messages or Alerts...
    Do you have the latest version of iTunes installed on your computer...
    What is your computer and its Operating System...
    iPhone 5 Syncing
    Syncing with iTunes on a Mac or PC requires:
    Mac: OS X v10.6.8 or later
    PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
    iTunes 10.7 or later (free download from www.itunes.com/download)

  • Iphone 4s will not back up

    My iphone 4s will not back up to icloud.
    Storage informs me I have 4.7 GB free from 5.0 GB.
    I see nothing at icloud on ANYTHING.
    I have just gone through the menus on the phone and hit backup which started.
    Informed it would take about 40 mins, but stopped after about ten
    Anybody had same problem, and how was it fixed please.
    Would be most greatful
    Thanks

    Thanks for that.
    Thought it was ment to be an automatic thing.
    Just press "Back-up Phone" and off it went up to icloud.
    No such luck.
    Marketing people just tell you any old rubbish.
    It would be ok if they said "You have to do lots more to get it to work", but they don't.
    Bit like Microsoft
    Settings on icloud on my Mac will not set photos to back up, or import to iphoto on the Mac
    Seems I need to update iphoto at £10.99. More expense.
    If I did not have a Mac, would it back up the photos to icloud I wonder.
    Looks like I might buy Photoshop, forget about icloud, and use Google Drive or Drop Box instead.
    Thanks for your help

  • My iPhone 4s will not back-up because it is over capacity due to a lg. amt. of "other" data.  I don't have a lot of other data however.  How can I correct this?

    My iPhone 4S will not do a back-up because it is over it's capacity due to an excessive amount of "other" data.  However I actually have very little other data.  How can I correct this.  As it is now I can't even take a picture!  Thanks!

    Create a manual backup in iTunes, then restore it, restoring to your iTunes backup at the end.  This will usually correct this.  If it doesn't, then the problem is contained in the backup and you'll have to save as much of your data as you can, then restore it as new without using your backupo.

  • IPhone 4S will not back up or complete sync in itunes

    I recently received a "new" aka reconditioned iPhone 4S from my mobile providers insurance company after wifi / 3G failures in my original 4S. I have been able to restore from a back up I made of my original phone but I have three problems with this phone I am looking for advice on.
    1) phone will not back up manually to my computer in iTunes (back up button/menu options are greyed out)
    2)  phone is not recognised over wifi (box is checked)
    3)  sync over usb will transfer data to phone but does not complete in iTunes - stuck on "waiting for items to copy" (step 5 of 5)  I have read multiple posts on this but the solutions offered have not worked in my situation.
    I have restarted my Macbook, hard reset my iphone.
    iPhone 4S  OS 6.1.3
    MacBook Pro Retina  OS X 10.8.4
    iTunes  11.0.4
    Driving me nuts so hope someone can help.

    Follow the troubleshooting steps in this article: iOS device not recognized in iTunes for Windows.

  • IPhone 4s will not back up after upgrading to IOS 8.1

    My phone is supposed to be backing up automatically, but I keep receiving a message saying that I have not backed up in over 4 weeks.
    Each time I try backing up manually, the screen pops up asking for my ICloud ID and password, I enter that, then it looks like it starting the backup, but then the screen pops back up asking me to sign in again.  It seems to be in a virtual loop that will not allow my phone to complete the backup.

    Hello Brenden,
    I followed all the troubleshooting tips.  Everything is set properly, so my phone should be backing up automatically, but is not.
    When I try to back up manually, it will start, then a pop up asks for my ICloud Password (again! which it already did), I enter the password and it returns me back to the screen that gives me the option to back up manually.  The message at the bottom say "Last Backup could not be completed".
    I keep going through the same motions over and over and over again with no results.
    I am in a perpetual loop with this and the phone will not back up, either automatically or manually.
    -My device is connected to a power source (the computer)
    -The device is connected to the internet (my home Wi-Fi)
    -The device screen is locked
    Is there a way to go back and down load IS 06?  I did not have these problems until I upgraded to IOS 8.0, then 8.1.
    I thought the bugs were FIXED!
    As you can tell, I am quite frustrated with this problem and am concerned that I am unable to back up my phone.
    Can someone please help!
    Thank you,
    Cweiss2

  • My iphone 4 will not back up calendar events to the icloud!

    Since I installed Mountain Lion and subsequently activated iCloud for the first time I have been having a few issues with Calendars.
    First issues was all the doubled up events which I eventually sorted out by turning the iCloud settings on and off and then merging for my Macbook and iPhone 4. Since then any Calendar events that I have entered on my Macbook have been backing up to the iCloud with no issues and have been pushing to my iPhone as well. Where the problem comes in is when I enter an event on my iPhone calendar it does not back up to the iCloud and therefore does not come up on my Macbook calendar either. Any help would be much appreciated!

    Welcome to the Apple Community.
    Make sure the calendars you are using are in your 'iCloud' account and not an 'On My Mac', 'On My Phone' or other non iCloud account (you can do this by clicking/tapping the calendar button in the top left corner of the application ), non iCloud calendars will not sync.

  • IPhone 3G will not back upp

    Hello. Originally my iPhone will not update. it stops about halfway through the back up. it still will not update. I tried to backup the phone without updating and it will not backup. Any help? Thank's ya'll!

    Hi,
    Do you see a message in iTunes when the issue occurs?
    If you do, this article: http://support.apple.com/kb/TS2529 provides troubleshooting tips for some issues that might stop iTunes from being able to create a backup.
    If you're not seeing an alert message, try removing the photos and videos from the iPhones camera roll, as shown here: http://support.apple.com/kb/HT3603.
    Also, make sure you have the latest PC and iTunes updates available.
    -Jason

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