IPhone 4 will not be recognized

I want to sync my new iPhone 4 for the second time but windows will not recognize it. I plug in my phone to the computer (via USB) and it will charge but it will not be recognized by the computer therefore it won't be recognized by iTunes either. Help?!?!?! Y

To update iTunes and sync an iPhone you need to be running Snow Leopard 10.6.8 on an Intel Mac.
Start by checking if you can run Snow Leopard:
Requirements for OS X 10.6 'Snow Leopard'
http://support.apple.com/kb/SP575
The OS 10.6 Snow Leopard install DVD is available for $19.99 from the Apple Store:
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard

Similar Messages

  • IPhone 5 will not be recognized by iTunes or charge while on but when turned off the iPhone will charge just fine but still won't sync with iTunes what should I do?

    Was charging my iphone 5 for about an hour or so after charging unplugged and went to playing games phone was at 5% so I grabbed my cable and plugged it into the wall nothing happened tried three different chords and blocks and sockets afterwards I plugged my phone into the computer and it wouldn't charge or sync with iTunes it acted as if it wasn't even plugged in so I shut the phone off and though I'd give It a break and try again later. As I got ready to go to bed I though I'd try to plug it back in and see if anything happened nothing did so I just left it I went to mess with it this morning and come to find out it was at 100% I continued to mess with it and i came to the conclusion that it only charges when turned off. I can't get the phone to reset and would love to restore with iTunes if it would sync with iTunes I don't know what I need to do but really need my problem resolved since its a hassle to have to turn off my iphone in order to get it to charge

    Is that a new iPhone? Bring it in to Apple for a replacement.
    But do this first:
    hold the Home Button and the Power Button at the same time, keep holding, ignore everything on the screen, keep holding until you see the white Apple logo appear, then let go and let it start up.
    It should charge both when on and off, unless you connect throug a hub and there are current eaters also on the hub: connect directly to the usb port.

  • I cannot get my ipod touch or iphone to be recognized by Itunes on my mac mini. Only when i download itunes each time afresh, will it show up the first time. Then these devices will not be recognized at other times. Is it because i am not uninstalling it

    I cannot get my ipod touch or iphone to be recognized by Itunes on my mac mini. Only when i download itunes each time afresh, will it show up the first time. Then these devices will not be recognized subsequently. Is it because i am not uninstalling itunes before I download it? Surely this is a basic thing, ie that my devices need to recognize each other?

    After you dry the iPod:
    How to fix a wet iPod or iPhone | eHow.comfix-wet-ipod-iphone.html
    Connect the iPod to a charging source overnight and then try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       
    If iTunses can see the iPod you can backup the iPod
    iOS: How to back up
    http://support.apple.com/kb/HT1766and copy media from the iPod
    Recovering your iTunes library from your iPod or iOS device: Apple Support Communities
    If iTunes does not see the iPod then its contents are lost

  • HT5278 my iphone 4s will not charge or be recognized when plugged into the computer after the ios 5.1.1 software update why is this?

    my iphone 4s will not charge or be recognized when plugged into the computer after the ios 5.1.1 software update why is this? i have used many usb cords also.

    Had same problem and did the normal reset 10seconds but did not work.
    I plugged in USB and held the on/off switch and home button for 20seconds and the "Connect to Itunes" came on the screen. I then opened up Itunes and it directed me to restore.

  • My iPhone 5c is not being recognized by my mac except to charge it. I'm up to date on all updates and don't know what else to do. I have restarted several times. I have even tried to update my iPhoto and I can't even do that with iPhoto 9.0, but can't.

    My Iphone 5c is not being recognized by my Mac computer. I have done all of the upates, restarted several times and I'm not sure what else to do. I have searched and searched and searched and have come up with nothing. Also, my Iphoto can not be updated. I'm still using version 8. something, and it won't update without this update and that update. It needs 9.0 but I can't find that download anywhere. The only one that I can find is 9.1. That won't update. Is there anything that I can do, or should I just bite it and take it to apple to get looked at?

    Does iTunes not see the phone?
    If not, make sure you're running the current version of iTunes.
    If you are running the current version and it still doesn't recognize it, see this: http://support.apple.com/kb/TS1591?viewlocale=en_US&locale=en_US
    As for iPhoto, you will have to purchase a newer version. It's not a free upgrade. Or, you can use Image Capture, which is built into OS X, to import the photos.

  • My iphone 4s will not sync on my mac; I'm running 10.4.11 and I do not have the intel processor; iphone does not show up as a device

    My iphone 4s will not snyc on my mac at home; I'm running 10.4.11 and do not have the intel processor; on my work computer  my iphone is recognized as a device in itunes, but my music library can only be located on my older mac at home.

    The iPhone REQUIRES OS X 10.5.8 or higher. This is clearly stated in the documentation and on the web site. There is no magic that will make it work with 10.4.x.

  • HT1430 My iPhone 4 will not power on.  When connected to iTunes it shows battery at 100%.  Pressing and holding the sleep/wake button does nothing; just a black screen.

    My iPhone 4 will not power on.  When connected to iTunes via my computer, it is recognized and shows fully charged battery.  Pressing and holding the sleep/wake button does nothing; just a black screen.  Any suggestions?

    Only way is to bring it to the Apple Store and use the warranty if it hasn't expired

  • Iphone 4 will not charge and itunes does not recogise it at all.  When I plug it in to charge it says that it needs to be restored.

    My iphone 4 will not charge when I plug it in, it will turn on but it says that it needs to be restored and will not do anything else.  When I plug it into itunes it isn't recognized at all.  I took it into the verizon store and they were not any help at all.  My phone isn't under warranty anymore so they don't care.  Please help, I had to go back to my old phone, a droid and I hate it so much. 

    its fixed!!  After posting my problem with the FROZEN ipod classic (2007) 80 gb a screen popped up with similar subjects that I did not find in my original search.  'Rich Fleming' in the community posted a suggestion to someone with a similar frozen issue and it WORKED when I tried it. 
    hold the 'menu' and the 'circle' buttons down at the same time, KEEP the pressed until the apple appears. and now it is working.  Hope this helps others.

  • IPhone 4 will not connect to macbook air via bluetooth. Message " not supported"

    iPhone 4 will not connect to macbook air via bluetooth

    Try the suggestions here >  iOS: Device not recognized in iTunes for OS X
    If nothing helped, repair permissions.
    Disconnect the iPhone.
    On your Mac open Disk Utility located in HD > Applications > Utilities
    Select the startup disk on the left then select the First Aid tab.
    Then select: Repair Disk Permissions
    This process can take a few minutes.
    When it's done, restart your Mac and connect the iPhone.
    If that doesn't help, reset the PRAM >  About NVRAM and PRAM

  • Iphone 4 will not sync with cloud, just tells me it failed and try again for the past month

    my iphone 4 will not sync with teh cloud.  I tried deletaing the backup on the cloud adn starting a new one, I tried resetting cloud on my iphone adn still an error that jsut says it had an error and try again later for over a month now.  any suggestions?

    Hi not sure if Im leaving this is in the right place but here is my issue:
    I have an iphone 4s and everything is working, including syncing it except that I have shot two videos that are 30 and 60 minutes that are not showing up on itunes. Therefore, I cannot save them and delete them off my phone. Curiously, when I view my phone on itunes it is showing on the content summary (color coded bar on the bottom of the screen) that the 'other' type content is 13 GB. I don't have other content and I am positive itunes is not recognizing them as video but 'other'. Any thoughts on this? My phone is full and don't want to delete these two interviews I shot. Thanks.

  • My iphone 4 will not connect to my windows xp it shows it as an unknown device how do i fix it?

    my iphone 4 will not connect to my windows xp it shows it as an unknown device how do i fix it? when i plug it in to charge on a wall outlet it works fine, its just does the opposite when i try to connect it to computer.

    Hi there,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    iPod not recognized in 'My Computer' and in iTunes for Windows
    http://support.apple.com/kb/ts1369
    -Griff W.

  • Iphone 4 will not charge when on.

    my iphone 4 will not charge the battery when plug to wall charger or computer. and USB is not being recognized.. replaced charge port with same result

    Your cable is covered by a one year warranty. Try contacting AppleCare and see if you're still eligible for replacement

  • HT4061 My iPhone 4 will not restore.

    My iPhone 4 will not restore.  It displays a picture of a USB cable with an arrow indicating I need to connect to iTunes.  iTunes sends me codes 1603 or 1604.  I follow the instructions and get the same result. Is there anything else I should do?

    Here's the meaning of error 1604 (also applies to 1603):
    Error 1604
    This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
    Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
    Restore and wait for the error.
    When prompted, click OK.
    Close and reopen iTunes while the device remains connected.
    The device should now be recognized in Recovery Mode again.
    Try to restore again.
    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
    The above comes from this article:
    http://support.apple.com/kb/TS3694

  • Iphone 6 will not connect to itunes on macbook pro

    iphone 6 will not connect to itunes on macbook pro

    Hello e2011,
    I'm sorry to hear you are having issues with your iPhone. If your iPhone isn't being recognized in iTunes on your MacBook Pro, you may find the info and troubleshooting steps outlined in the following article helpful:
    If you don't see your connected device in iTunes for Mac - Apple Support
    Regards,
    - Brenden

  • Why won't my iphone 3gs will not sync with itunes???

    My Iphone 3GS will not sync with itunes on my iMac computer. Currently the device is plugged in and recieving a charge. I am operating the version 10.6 in itunes and the version OS5.1 on the 3GS. Can anyone help me figure this out?!?!?!

    try this article
    iOS: Device not recognized in iTunes for Mac OS X
    Products Affected
    iPad, iPhone, iPod touch, iTunes 10 for Mac, iTunes 8 for Mac, iTunes 9 for Mac
    Symptoms
    If your iPhone, iPad, or iPod touch does not appear under Devices in iTunes after you connect it to your Mac, refer to the troubleshooting suggestions below.
    Resolution
    Note: This article is for Mac OS X users. If you are using a Windows PC, please refer to iOS: Device not recognized in iTunes for Windows.
    To begin troubleshooting this issue on your iOS device, first follow the steps in the appropriate troubleshooting assistant below:
    iPhone Troubleshooting Assistant
    iPod touch Troubleshooting Assistant
    iPad Troubleshooting Assistant
    If the issue persists after following the troubleshooting assistant, continue with the steps below, testing to see if the issue is resolved after each section.
    Ensure that your Mac meets the minimum system requirements for your iPhone, iPad, or iPod touch. iTunes 10 and later requires Mac OS X v10.5.8 or later.
    Update to the latest version of iTunes and Install software updates on your Mac.
    Check USB connections. iOS devices require USB 2.0 to function properly. If you are not sure if your Mac has USB 2.0 ports, refer to the computer's specifications. Disconnect other USB devices, and connect your device directly to a USB port on your Mac.
    Restart your Mac.
    Mac OS X v10.6.8 or earlier only: Reinstall the Apple Mobile Device Service.
    Additional Information
    In rare circumstances, your device may be recognized after reinstalling iTunes, but after you restart your Mac, the device may not be recognized again. If this happens, and you are using Mac OS X v10.6 (Snow Leopard), please follow the steps in this article.

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