Iphone 4 will not charge past 5% and will not sync with my Macbook Pro
It will also not show up in itunes..
The liquid damage indicators are both white... when I compared the ports on my phone and my friends phone there are no differences that I can see... And I've cross tested every cable and charger with another phone and they are all good.
tom298 wrote:
Anyone else but me tired of the same "do a hard reset" answer to every question asked?
Maybe if people would actually try the basic troubleshooting steps BEFORE they posted a frantic "what should I do?" here, we wouldn't have to tell them to try it so often.
Similar Messages
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'm sure your'e going to tell me I just need a new phone but maybe there is hope for my iphone 4. It will not charge past 66% (it's not the charger), it turns off when unplugged, and it will not even let me turn my wi fi to the on possition. Help!
Hi there 8472kck!
I have some information for you that can help you troubleshoot this issue a little further. That information can be found right here:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 15 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
and that information comes from this article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Thanks for being a part of the Apple Support Communities!
Regards,
Braden -
my daughters ipod 4th gen will no longer charge past 20% and will not connect to a pc in order to back everything up. the cable is working fine, otherwise it would not even charge to the 20%. i have tried the reset to not lose any data and no luck, home+power for 10-15 seconds. I really would like to not lose everything she has, again, because I can't back it up this time. I have tried charging via a wall outlet and PC and both charge fine, just only to 20%. I am using the cable that came with it so no aftermarket issues there. Please help so I don't have to reset everything again.
Because once it has charged enough to be powered on as soon as you turn it on it says battery is at 20% and will not charge anymore after that, it just runs for about 5-10 minutes before the battery dies again. The battery cycles discharge/recharge daily and its not on the charger at full charge for more than a couple hours and is never totally dead for more than a couple of hours.
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my iphone 5 will not sync with my macbook pro. it says my computer is no longer authorized to download purchased items from the iphone. However, when I go to authorize my computer, it says it is already authorized. How do I fix this?
You can't change the Apple ID that the Authorize dialog comes up with by default. It's showing you that Apple ID for a reason: it means that the items you want to play were purchased using that Apple ID and therefore you need to authorize your computer with that Apple ID. Changing the Apple ID given completely defeats the entire purpose.
If you don't know the password to the given Apple ID, then you will no longer be able to play those items. -
How does one continue to use Mail on the early MacBook Pro, Model 1,1, that is not upgradable to Lion? I have been running iCloud on my iPhone (OS5) and iMac (Lion) along with the MacBook Pro (OS Version 10.6.8) since November until now. Mail will no longer download on the MacBook Pro and keeps asking for my password.
Mail should still be usable with your machine - but you'll need to update the settings to conform to the requirements of your system. Check with your ISP (like ATT, etc.) for the settings that will work with your Mail. Once you've updated this, you should be able to email like before.
For example, my ISP required that I go to Mail Preferences/Accounts and make sure the details conform to your email settings.
I have no idea of what your ISP is or what the settings might be, but this is likely the source of the problem. -
My iphone5 running ios7 will not sync with my macbook pro
My iphone 5 running ios7 does not sync with my macbook pro os x 10.6.8
Suggestions?
Thank you...My iphone 5 running ios7 does not sync with my macbook pro os x 10.6.8
Suggestions?
Thank you... -
I have an iPhone and keep my calendar into it. I have synced all photos. How do I get the calendar to sync with my MacBook Pro?
Enable iCloud on both, and Calendars on the iPhone should sync with iCal on the Mac wirelessly.
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I updated my iPhone 4 to iOS5 and let it sync with my Macbook (running Lion) and now all my iPhone iCal entries are gone. How can I get my iCal events back on my iPhone?
Me too! Help anyone?
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My iphone5 is not syncing with my macbook pro.
My iphone5 is not syncing with my macbook pro. Specifically the calendar. it syncs with my iPad fine just not the laptop. Suggestions?
How do I upload my Microsoft Outlook to replace the Calendar and Contacts on Icloud? My computer is Windows 7 and Microsoft Outlook 2007. Icloud is all messed up and will not let me delete incorrect information. It keeps saying it cannot delete because of server error.
My iphone 4 and my computer are correct. Only Icloud is wrong. I have had to disable Icloud until I can figure out how to correct it. If anyone knows what I should do, please let me know.
Thanks. -
I plugged in my ipod touch 4g to sync with my macbook pro and itunes sent an error saying itunes cannot read your ipod please reset your ipod, so as suggested by itunes i reset my ipod and now when i plug my ipod in itunes doesn't even recognise it and doesnt sync with it
Hello frankini
Continue your troubleshooting with the article below to resolve issues with your iPod touch not being seen in iTunes. It will walk you through checking the drivers as well as any security software that may be blocking it.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Regards,
-Norm G. -
Can I use the thunderbolt monitor and a dell monitor with my macbook pro
can I use the thuderbolt 27" monitor and a dell monitor with my macbook pro at the same time?
Yes, if it's a Thunderbolt computer, but you will need to connect another Thunderbolt device (such as a disk drive) between the displays.
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How do I get my iphone 4 to sync with my macbook pro?
How do I get my iphone 4 to sync with my macbook pro?
Connect to iTunes...
See Here
Syncing with iTunes
From Here
http://www.apple.com/support/iphone/syncing/ -
Suddenly my ipod and iphone will not sync with my macbook pro
sync was working until about a week ago with all of my devices (Ipod/iphone)
Sync is now greyed out, and it says the sync will resume when the macbook pro is available.
Why isn't it available now?
can I manually make it available?
thanks.Are yo trying to sync via wifi?
If so:
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
Otherwise try restoring from backup -
Hi there I have an ipod classic which will not charge and keeps saying "Please Wait Very Low Battery" can anbody help me its just sad to see it go.
Normally it takes 2 to 4 hours to fully charge an iPod Battery, using a USB2.0 port or wall charger.
Even if the battery is dead, you can have it replaced at Apple Store for about US$60 or at any 3rd Party Ipod Service Center for less. -
Ensuring iPhone will sync with new Macbook Pro without migrating all settings
Hi,
I recently bought a new macbook pro. I don't want to use the migrate assistant to copy all settings and user profiles, because my old macbook has some problems and I want to ensure they aren't transferred over.
However, I need to be sure that my iPhone 4 will sync properly with my new macbook pro and all my purchased apps will be carried over.
Can someone tell me what specifically I need to migrate to ensure this works properly?
Thank you!
DanielleAll I can safely say is you need to read these Knowledge Base articles before you do anything:
http://support.apple.com/kb/HT1296 iOS: How to transfer or sync content to your computer
http://support.apple.com/kb/HT1766 iPhone and iPod Touch: About Backups
http://support.apple.com/kb/HT1848 iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
http://support.apple.com/kb/HT1751 iTunes: Back up your iTunes library by copying to an external hard drive
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