Iphone 4 will not restore - download connection time out
i am trying to restore my iphone 4, itunes identifies my iphone, tells me i need to restore and starts to download the latest iOS - gets half way and itunes tells me the network connection has timed out
i have tried different USB ports and cables
i have tried my PC and my laptop on wireless and wired connections
both of my computers have different antivirus and firewall setups
everytime i get exactly the same result,
P.S. my phone is currently lifeless (black screen, wont turn on or anything!) so i cant just wait until the next update as suggested by others .
please help!
Try a manual install, as outlined in link below.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
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Sorry... But...
The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
You will need to look elsewhere.
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Hi, Mangy1.
Thank you for using Apple Support Communities.
Here is the best resource when experiencing issues restoring your iPhone.
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
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Jason H. -
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Hello,
I fell asleep while facetiming, I woke up and found that my iphone will not turn on, which is odd, since I was charging it. I then took it off my charger and then put it back on. The Iphone 4 then showed the Apple Insignia for about 10 seconds, then became a dark screen, then back to the insignia. It did this repeated flashing for a good ten minutes. I then took it off the charger and the phone stopped flashing and it became totally dead. I tried pressing the home button, and the top button, but there was no effect. I then plugged in my Iphone to the computer and put it into recovery mode. I tried to restore it, but it continually keeps getting an error (21). I tried it on a different computer, will not restore, but got a different error (I believe it was the error (1604)). I tried restoring it multiple times, I updated my Itunes to the latest version, I made sure my connection was well. I tried taking my Iphone off of recovery mode, but it did not work.
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Thank You.It sounds to me like you either got defective parts or otherwise did not make the repair correctly. We cannot help with self-repairs here, the iPhone officially not user servicable, but you can ask for advice in the forums on ifixit.com, a site which is dedicated to those attempting their own repairs.
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IPhone will not charge or connect when plugged into my Mac
The past few weeks I have had a major issue with my iPhone. When I plug it into my Macbook via the USB port it will neither connect to my iTunes or connect. However, when I put it into a iPod speaker system that I have, it charges. I thought maybe it was a bad wire so I got out my spare one and still no luck. My iPod will connect and charge on my Macbook when it is plugged in with the same chords. The speaker system has a port for the USB connector to plug into and I tried that. Once again, the iPod will connect to my Mac, but my iPhone will not. I don't know what to do so that I can sync my iPhone to my Macbook. Can anyone help?
Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
and
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem -
HT4061 my iphone will not turn on it blacked out and will not turn back on
my iphone will not turn on what so ever
Is it still charging? Did you try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again? You will not lose data by resetting.
If this does not work,try to connect in recovery mode, explained in this article:
iOS: Unable to update or restore -
Iphone will not restore - error
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I can't access support because the IEMI number is not recognised and I dont have any other product information because the phone is locked out.
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Iphone will not restore Error 21
Here is a little background to this problem. I had an original iPhone that the Wi-Fi quit working on this past week. The phone was 2 1/2 months out of warranty and Apple would not, or could not do anything to help me other than sell me a new 3G. I just purchased the 3G tonight (16g black) and they activated it at the store for me. I made a phone call on the way home and all is good.
I get home and was going to check to make sure the Wi-Fi on the phone worked when all of the sudden the screen goes to the Apple logo and then starts freaking out. A lot of text flies across the screen saying something about a PANIC and Darwin Kernel. I read online all sorts of issues about this, before I finally come across how to start the phone in recovery mode. I finally get it started in recovery mode and hook it up to my PowerBook G4. I click RESTORE and it gives me this message:
The iPhone "iPhone" could not be restored. An unknown error ocurred (21).
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I have tried everything to restore my iPhone and update it but it still will not work, I get the same error "the iphone could not be restored. the device isn't eligible for the requested build." I have tried this with 2 seperate iPhone 4's and the I get the same error. I am sure its nothing to do with the handsets and something to do with iTunes but any help on the matter would be much appreciated.
iPhone and iPod touch: Unable to restore
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I will be very greatful of any help.
ThanksThere is some troubleshooting for that error message on this page : http://support.apple.com/kb/TS2529
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HT4623 my iphone will not restore
my iphone 4 will not come out of recover mode
Hi arthur183.
You can exit recovery mode by doing following steps:
1. Hold down home and power button for about 15 secons, this shuts off the phone.
2. Then press the power button to turn the device on again. -
IPhone will not restore and is stuck on low battery screen?
I let my iPhone 3g's battery run flat a few days ago by accident, since then I have not been able to get the phone to recognize it is being charged. I plugged it into my mac and put it in DFU mode (i think), but my iTunes popped up with 'Unknown error, this iPhone can not be restored'. Now when ever I try to get it into DFU or restart it nothing happens except the red flashing no battery sign shows?
Can someone please help?Try this:
http://support.apple.com/kb/ht1808 -
My iphone will not restore help
when i put it into itunes it says this iphone can not be restored
See here - http://support.apple.com/kb/TS3694#error6
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Earlier today my iPhone4s shut down unexpectedly. It kept on showing the opening process (of the Apple logo coming and going) however it wasn't taking me to my home screen, instead was repeating this process. I pressed the home and lock button together for 30 seconds (from advice from the internet), which brought me to a screen of a picture of the USB cord and iTunes logo. I followed this instruction and plugged my iPhone into my laptop and opened iTunes. Immeadiatley, iTunes popped up to me that my iPhone was in recovery mode (I had never put my iPhone on recovery mode before so this was all new to me) and needed to go through with the restoring process. I clicked the Restore button to see this process go ahead. I tried so many times it lead to me to cry as my phone is only a few months old. All these times I tried the process was always cancelled by this message which showed it was an 'Unknown Error' and shown in brackets 'Error 9'. I tried this process so many times and I simply do not know what to do. Please can somebody give me advide/help and this is causing me stress as I have been working this out for hours. Thanks so much!
Hi there Holly N,
You may find the troubleshooting steps in the article below helpful.
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Configure your security software
Related errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, or 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.
Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
-Griff W.
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