Iphone 4 will not turn on, respond to buttons, or connect to Itunes - HELP

I let my Iphone 4 charge overnight and it was working this morning with a full battery. I picked it up a few hours ago and clicked the home button, and it did not respond. It is completely off and will not charge or display anything on the screen. A hard reset (home/power buttons) did not work, and it cannot be restored because Itunes will not recognize it. The charger works because it works with my ipod, so it has to be my iphone.
- It is a factory refurb
- None of the LCIs are triggered
WHAT IS GOING ON? Please help!

I was stupid enough to sign up with Telstra for an iphone4 on Boxing day. The camera shutter would not open so I took the phone back and argued for an hour before they replaced the phone. Almost 24 hours to the minute the replacement phone turned off and I cannot turn it back on. I am furious with both Telstra and the crap product Apple are allowed to sell. Will be going to consumer affairs as soon as the holidays are over.

Similar Messages

  • My iphone 5 will not turn on it goes straight to connect to itunes screen

    I connected my phone to my laptop this morning to sync some photos and music and my itunes asked to update the software. The update did not work as the driver device did not install and now my iphone will not turn on. When I press the sleep/wake button the white screen with the apple logo comes on and then I see a black screen with the usb cable pointing to the itunes logo. When I connect to itunes nothing happens. What can I do?
    Message was edited by: KelseyLH879

    You may need to do is several times http://support.apple.com/kb/ht1808

  • IPhone will not turn on, charge or connect to a PC

    My iPhone will not turn on, I was installing the iOS update on 4% battery which i've realised is bad and now my phone won't charge, turn on or even connect to a pc, i've tried pressing the two buttons to try fix it but nothing happens the screen remains black, ive tried charging it from a wall and nothing works at all! Is there anything else I can do?

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable              
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • My iphone will not turn on.  Why?

    My iphone will not turn on.  Why??  Help me please !!

    Assuming that the battery isn't empty (and it can take 10 to 15 minutes of charging before it will respond), then have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds, after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.

  • HT4528 My IPhone will not turn on, I charged it last night and during a phone call it shut off and will not come back on.

    My IPhone will not turn on, I charged it last night and it had a complete charge and during a phone call it just died and will not come back on.

    Connect iPhone to Wall Charger for 10 minutes, it may turn ON itself. If still nothing, keep on charger and Reset, hold both home and power buttons for about 20 seconds until the iPhone begins to respond.

  • My iphone will not turn on.... it froze earlier today and now it will not turn on all i get is a black screen with the apple symbol every once in awhile... also it will not connect to my computer so i can reset it to factory settings

    My iphone will not turn on.... it froze earlier today and now it will not turn on all i get is a black screen with the apple symbol every once in awhile... also it will not connect to my computer so i can reset it to factory settings

        Sammyhunter lets get you back in action! Has there been any physical/water damage to the device? Try pressing and holding the home and power button together. Once the Apple symbol appears release both buttons. Keep us posted!
    AshleyS_VZW
    Follow us on Twitter @VZWSupport

  • My iphone will not turn on at all even when i do a hard restart. how can i fix this?

    My iphone will not turn on at all. i tried to hard reboot it and still nothing what can i do to fix this?

    Take it to your local Apple Store and have the genius take a look. If it won't respond at all, it sounds like a hardware failure.

  • What to do if your iphone will not turn on?

    what to do if my iphone will not turn on?

    charge it, then do a hard reset hold the home button +the power button for 20-30 seconds or intell you see a apple logo, after that it needs to be replaced

  • My iphone will not turn on. The only screen I can see is the charging screen. The phone does not seem to hold a charge

    My iphone will not turn on. The only screen I can see is the charging screen. The phone does not seem to hold a charge

        Sammyhunter lets get you back in action! Has there been any physical/water damage to the device? Try pressing and holding the home and power button together. Once the Apple symbol appears release both buttons. Keep us posted!
    AshleyS_VZW
    Follow us on Twitter @VZWSupport

  • My iphone will not turn on or charge?  What is wrong with it?

    My Iphone will not turn on and it doesnt show the battery charging, what is wrong with it?

    Try doing a hard reset by holding down the Home Button and the Sleep/Wake Button. This should either get the iPhone started back up or show you a battery icon. If you see the battery icon, go ahead and charge for about 20 minutes and it should be up and running.
    If neither of the two happens; you may need a replacement iPhone.

  • My wife's iphone will not turn on. I have tried the normal resetting procedures but nothing. Any ideas would be much appreciated..

    My wife's iphone will not turn on. I have tried the normal resetting procedures but nothing. Any ideas would be much appreciated..

    iPhone User Guide
    The Basic Troubleshooting Steps are:
    Restart... Reset... Restore from Backup...  Restore as New...
    Restart / Reset
    http://support.apple.com/kb/ht1430
    Backing up, Updating and Restoring
    http://support.apple.com/kb/HT1414
    Try this First... You will Not Lose Any Data...
    Turn the Phone Off... ( if it isn’t already )
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear and then Disappear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...
    Turn the Phone On...
    If you try all these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step... Be sure to make an appointment first...

  • HT4061 my iphone will not turn on it blacked out and will not turn back on

    my iphone will not turn on what so ever

    Is it still charging? Did you try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again? You will not lose data by resetting.
    If this does not work,try to connect in recovery mode, explained in this article:
    iOS: Unable to update or restore

  • HT4993 Iphone will not turn on

    My Iphone will not turn on  it has a black screen  it will not link to the computer

    Hold down the sleep/wake and home buttons together until you see the Apple logo. The phone should reboot. This could take up to a minute to complete.

  • My iphone will not turn one

    Hi, my iphone will not turn on. I've put it on charge and tried holding to the two buttons but nothing happens. What can i do?

    Connect iPhone to Wall Charger for 10 minutes, it may turn ON itself. If still nothing, keep on charger and Reset, hold both home and power buttons for about 20 seconds until the iPhone begins to start.

  • My iPhone will not turn on, what should I do?

    My iPhone will not turn on, I press the power button and the screen stays black, it's been on charge for the past hour and nothing is happening still. This has never happened and I've had my iPhone for over a year. What should I do?

    Hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up.

Maybe you are looking for