IPhone 4 with iOS6 and iTunes 10.7 on PC/Vista won't sync!!!
Just updated my iPhone 4 to iOS 6 and my iTunes to 10.7. And now they won't sync. I get the "tone" indicating that the device is recognized when I plug into the usb port, but my iPhone does not appear as a device in iTunes, nor does the iPhone even appear as a device in My Computer. Have uninstalled and reinstalled iTunes. No luck. Have reverted back to installing iTunes 10.6.3 but then it won't open properly becasue the file "iTunes Library.itl" was created by a newer version of iTunes. So back to iTunes 10.7. Have run the iTunes diagnostics and get the below log. Nothing is working. Please help.
Microsoft Windows Vista x64 x64 Home Premium Edition Service Pack 2 (Build 6002)
iTunes 10.7.0.21
QuickTime 7.7.2
FairPlay 2.2.19
Apple Application Support 2.2.2
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.0.59
Apple Mobile Device Driver not found.
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number ****
Current user is not an administrator.
The current local date and time is 2012-10-08 22:20:30.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., ATI Radeon HD 3450
**** External Plug-ins Information ****
No external plug-ins installed.
**** Device Connectivity Tests ****
iPodService 10.7.0.21 (x64) is currently running.
iTunesHelper 10.7.0.21 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) ICH10 Family USB Universal Host Controller - 3A34. Device is working properly.
Intel(R) ICH10 Family USB Universal Host Controller - 3A35. Device is working properly.
Intel(R) ICH10 Family USB Universal Host Controller - 3A36. Device is working properly.
Intel(R) ICH10 Family USB Universal Host Controller - 3A37. Device is working properly.
Intel(R) ICH10 Family USB Universal Host Controller - 3A38. Device is working properly.
Intel(R) ICH10 Family USB Universal Host Controller - 3A39. Device is working properly.
Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A. Device is working properly.
Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3C. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Most Recent Devices Not Currently Connected:
iPod touch (4th generation) running firmware version 6.0
Serial Number: CC*******T75
iPhone 4 (GSM) running firmware version 6.0
Serial Number: DX*******P0N
<Edited By Host>
OK, getting closer. Looks like it may have something to do with my Apple Mobile Device USB Driver. I get this message when I look at it in Device Manager: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"
Unfortunately, when I try to update the driver Windows tells me that I have the latest version of this driver.
Is there another remedy?
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http://youtu.be/JeKoPxHrxd4
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