Iphone 4 won't accept my password, which is correct because it works on my mac, for iTunes account and now its not letting me use iMessage. need help please!!
i just want to say that this phone has been through alot it has even fallen in the toilet but it still works. Also it has been dropped 25ft to the ground and still alive. Just to let everyone know
Welcome to Apple Support Communities
Snow Leopard is a paid upgrade. http://support.apple.com/kb/sp575 Call Apple to buy Snow Leopard. Then, make a backup, insert the DVD and upgrade. When it finishes, open > Software Update
Similar Messages
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I have just received a new iphone 5s and need to set the Apple ID with my work email. I used my work email on my personal iphone 4s to set up an icloud account and it will not let me use this email as the Apple ID on my new iphone. As it is a work phone I need to use this email address as my Apple ID. How do I do this?
when you open the app store scroll down to the bottom it will display the apple id currently in use, change it to your normal apple id email
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i' ve changed my password for itunes account and now i can't uppdate any applications bought before?
Sign out in iTunes and sign back in again with the new password.
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I updated my iphone4 with the update ios 7 and the subsequent update. I have only had trouble with the i messages. I have to "send as text message" about 90% of the time. WHat do I need to do at this point?
frustrated!!!!An update is in the works, try this temp fix:
1. Settings > Messages > iMessage = Off
2. Settings > General > Reset > Reset Network Settings
3. After the phone reboots: Settings > Messages > iMessage = On -
FaceTime won't accept the password which I wrote down some time ago and doesn't provide a "forgot your password" option. And when I try to create a new account it tells me that my email is already registered. What can I do to revise my password?
Hello Sheila,
Thank you for the details of the issue you are experiencing with FaceTime. It sounds like your Apple ID password is not being recognized.
You can reset your password using the steps in the following article:
Apple ID: If you forget your password
http://support.apple.com/kb/HT5787
You can contact the Account Security team if you are unable to reset your password using those steps:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thank you for using Apple Support Communities.
Best,
Sheila M. -
My IPhone 4 won't turn on , I have tried holding the power button , the home button for 20 secs and it won't work , tried putting it into DFU mode and nothings happened , last night I updated it to 6.0.1 since then it hasn' t turned on , what should I do?
I suggest charging it for several hours, then trying again.
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I have tried to changed my Apple ID and every time I try to use the new Apple ID it won't let me because when i try to update an app the old ID comes up to sign in. I deleted that account so it will not let me use my new one.
Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple Id to another. Apple does not merge Apple IDs. You will never be able to access your content bought with another Apple ID with a new ID. -
hi there /
i want to ask that i was play with my iphone for the zoom and i was missing control
and the screen become bigger and i can not fix it again i want help please
thank you
samer form rotherhamHi, samer.
Thank you for visiting Apple Support Communities.
This sounds like you may have enabled the Zoom feature. Here are the steps on how to disable this feature.
iOS: Home screen icons are magnified or large
http://support.apple.com/en-us/HT203332
-Jason H. -
My iPhone 5s was updating while charging and now it not turning on or charging or reseting please helppp!!!!!
In the U.S. $199
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It's not letting me use iMessage and I turned it off but it won't let me turn it back on. What do I do?
http://support.apple.com/kb/ts4268
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I purchased an iphone 3g that was to be open to any carrier, I went to restore it to my itunes account and get a 1015 error, can this be fixed. I am new to the iphone and like the product but cannot buy new. Please help. THANKS
You got ripped off. You bought a hacked/jailbroken phone. That's what error 1015 means. Return it and get your money back if possible and buy a phone from a legitimate source.
Discussing jailbroken / hacked phones is forbidden by the terms of service. Jailbreaking / hacking voids any warranty and forfeits your right to support here or from Apple. You can not get help here. -
I'm having problems with Siri on my iPhone 6. It worked briefly yesterday and now its not doing anything. I have turned phone off and on and made sure everything is on in settings. Please help!
Do you have an active data connection (wifi or cellular)? Have you tried resetting the phone by pressing and holding the Home and power buttons until the apple appears (this is different than just turning it off and back on).
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I have an iPhone 4 and plugged it into itunes on my computer for the first time. Only to discover my sister has obviously plugged hers into my itunes account and now I have lost all my photos and numbers. Please help me!!
It can't do that by itself. You had to click through several prompts telling it to restore it from a backup of an old phone for that to happen.
If the phone was not backed up to iCloud before this happened, or to another computer, then the data is gone. There is no way to recover it. -
Pls i tried to update my iphone, but the itones can restore my iphone and now its not coming up again, it can restore and its just displaying itunes logo and USB cable, pls i need your assistance and advice.
Hello Richyfromnig,
Thanks for using Apple Support Communities.
The iTunes logo on the phone means that it is in what's called recovery mode. Take a look at this article to find out more about recovery mode, and how to fix it:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Take care,
Alex H. -
hi can anone answer the question i have asked ??
Ques: Hi, I have a Iphone 5. Its a little physically damaged at corders of steel band and now its not getting boot up. I am from INDIA and what to know what is the excat procedure for my phone replacement. Phone is under warranty.goelAkash wrote:
now who is responsible ?? I think the apple care people are responsible as the phone was charging when they cleaned that charging jack. fault is at their end.
It doesn't matter that the damage doesn't appear to be related to the problem you're having. Once the phone is damaged, the warranty is void.
Forum etiquette note: you don't need to post the identical response three times.
Best of luck.
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