IPhone 4 won't complete sync since iOS 5.0

My unlocked iPhone 4 wont completely sync with iTunes since I have upgraded to iOS 5.0.
USB & Wi-Fi sync both produce same results.
It gets stuck in "step 8 of 8" forever

I struggled with my computer and itunes not recognizing my phone for a week and here's what i finally found that worked for me.
if you have windows go to http://www.microsoft.com/windows/compatibility/windows-7/en-us/Search.aspx?l=en- us&s=apple&page=2&type=Hardware and download the Apple Iphone 4 hardware.
then, if it doesn't automatically take you here, go to http://support.apple.com/kb/DL926
and download that. 
Let me know if it works for you.

Similar Messages

  • Iphone 5s won't stay on since IOS 8.2

    Ever since I did the latest update my phone will not stop turning off. Also, when it is on, the battery drains very quickly, and it randomly has trouble working with wifi it appears to be connected to. Is there any way of fixing this that doesn't involve erasing everything, because frankly I'm not sure it'll stay on long enough to back everything up?

    Hello there, mdalcorn.
    The following Knowledge Base article offers up some great steps for troubleshooting issues with your iOS device intermittently shutting off:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • My iPhone 5 won't complete the sync with my PC...

    my iPhone 5 won't complete the sync with my PC, says "waiting for items to copy (step 6 of 6)".  have left the PC and phone connected for up to 15 hours one time, and the status never changes.

    I figure it out. Somehow, in my Advanced settings, password was somehow "de-selected" as my Authentication setting in Incoming Selections. I re-selected it, and now everything is back to normal...

  • Downloaded new ios7 and new itunes 11.1 and now iphone 4 won't finish syncing - just stays on last step and never finishes or cancels on its own. Tried reinstalling itunes with no success.

    Downloaded new ios7 and new itunes 11.1 and now iphone 4 won't finish syncing - just stays on last step and never finishes or cancels on its own. Tried reinstalling itunes with no success.

    I have the same problem.. latest version of iTunes (11.1.5) and latest version of ios (7.1) but it gets stuck at "waiting for changes to be applied" and I can't cancel the sync manually. It doesn't cancel on it's own either (at least not the 8 hours over night that it was syncing) and if I unmount the phone then the phone keeps the sync going (the little spinning arrows in the upper left corner) and doesn't recognize that it's been disconnected..
    I've tried restoring the phone (with little success, managed to get one more song on there) and syncing over wi-fi but nothing seems to work. Any thoughts, anyone?

  • I noticed that Find My iPhone on iCloud hasn't worked since iOS 8 came out. My device uses iOS 7. My question is: do I need to upgrade my device? If not, what should I do? I do not wish to upgrade my device.

    I noticed that Find My iPhone on iCloud hasn't worked since iOS 8 came out. Whenever I try to use it, it always says "All Devices Offline." This is regardless of whether I am in a good Wi-Fi zone or not.  I like to use Find My iPhone to remotely track my battery charging status whenever my phone is charging in a different room. That's been really handy, which is why I really need to get this fixed. No matter what computer I use, the problem is always the same.
    My device uses iOS 7. My question is: do I need to upgrade my device? If not, what should I do? I do not wish to upgrade my device, especially considering the bad things I've heard about iOS 8.
    Feedback would be welcome ASAP.

    You don't need to update to iOS 8 to use Find My iPhone.  If you haven't already tried, go to Settings>iCloud>Find My iPhone and turn it off, then reset your phone (hold the sleep/wake and home buttons at the same time until you see the Apple logo, then release).  After it restarts, turn Find My iPhone back on and see if it works properly now.

  • My iPad 2 won't complete syncing

    My iPad 2 won't complete syncing. It gets to step 5 (waiting for items to copy) and won't get past that step. I have tried deleting iTunes and reloading? Any other suggestions?

    I am a Mac users and I assume that you are a Windows user. I know next to nothing about Windows - maybe even less than next to nothing, if that's possible.
    These may be of some help.
    Turn Windows Firewall on or off - Microsoft Windows Help
    Disable antivirus software - Windows - Microsoft
    These are simply temporary steps that you want to take and you want to be sure to turn the firewall and the anti virus software on again after you try this. Furthermore this may not work at all, it's just a troubleshooting step to see if iTunes is able to communicate now with the Apple servers to download the safe browsing data and complete the sync.

  • Iphone 4 won't open after installing ios 7.1

    Please help. My iphone 4 won't open after installing ios 7.1.. I already connected it to my pc but still didn't open. I waited for a long time, press the on/off, home buttons but still didn't work. Thanks Jah bless all..

    Honsetly I do not know if they will charge you, however apple products usually have a one year warranty, such as your charging cable, might. But if you tried to use another charging cable then you will want to make an appointment with Apple. good luck

  • HT4623 My Iphone 5c won't complete the syncing process with my computer since I did the last software update. The error message says that it can't find SuncUIUCoreLocalized.dll

    My Iphone 5C won't sync for the backup since I did the last software update to my phone.  It fails in step 3 of the sync. The error message says it can't find      SyncUILorelocalized.dll

    Hi rich26817,
    Welcome to the Support Communities!
    The article below may be able to help you with this. You may need to remove iTunes and all of its components as outlined in this article:
    Issues installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    Cheers,
    - Judy

  • ITunes won't complete sync with iPhone or iPad....freezes at contacts

    Using iTunes 10.5.3.3 on a Windows 7 OS to sync my iPhone 4S and iPad 2 (both with OS 5.0.1). This is my 3rd iPhone and 2nd iPad, so I'm not new to this. No problems until a few days ago. Now, both devices sit at the syncing contacts screen, and won't ever finish.
    Here's what I've tried:
    obviously, restarting iTunes (as well as PC)
    restarting devices
    deleting backups
    resetting sync history
    replacing contacts & calendar on next sync
           (PC is up-to-date with Windows Update)
    Still the same. Not only will it not complete sync, but the calendar entires are all duplicated+++ now on the devices, when they are still correct entries in Microsoft Office Outlook 2007.
    This is SOOOOO frustrating. Besides wiping devices and starting again (which I don't really want to do), anyone have any suggestions?

    Is your phone hacked? Have you tried restarting your computer and your iPhone? I have found that a majority of problems that happen with iPhone can be solved with a simple reset.
    For iPhone to iTunes, you can refer to this page about [iPhone/iPod/iPad to computer or iTunes|http://www.softwarebbs.com/wiki/IPod/iPhone/iPadTo_Computer_Transfer_%26_Backup_SoftwareReviews].
    It includes the transferring of music, photos, videos, SMS, Contact ect. between iPod/iPhone/iPad and computer(PC or Mac).

  • Can't Sync since iOS 4.3.1

    Hi-
    Since I updated my iOS to 4.3.1, my iTouch won't sync. The iTouch is recognized by Windows, but just to be sure, I have followed all the instructions of reconnecting the device. I have reset the device (and lost all my music and videos from the iTouch in the process). I've followed all instructions I could find.
    In iTunes, my device is recognized, and I can choose to sync it. However, when I click "sync," it says "preparing sync (step 1 of 1)" - my iTouch does show the sync screen as well - and then within three second (literally), it says "finishing sync." Nothing has been moved to my iTouch, and when you look at the libraries on the iTouch, it's empty.
    I'm going crazy at work. Please help me fix my iTouch so it syncs with iOS 4.3.1.

    I'm having same problem. I cant sync my iPhone 3GS and iPhone 4 since I updated my iOS 4.3.1

  • Iphone 4 will not complete sync, stuck on last step

    Updated iPhone to iOS 5.1 the other day, now iPhone 4 will not complete the sync cycle.   It gets stuck on step 7 of 7, waiting for artwork to sync.  I am running this on a Windows-based machine, and while I have synced daily in the past, I have NOT synced my contacts list and the like.  I do NOT want to Restore my phone at this point; I'd like to see if there's a fix out there for this problem first as I don't want to have to rekey in all my contacts.   Restore is last resort.  I have tried everything that has been suggested (that I can find), but I am not technologically inclined and many of the answers have to do with Mac rather than Windows. Can anyone out there help?

    My iPhone is recognized by iTunes.  The issue is that it will not complete its sync cycle.  I have tried searching for other resolutions, but I haven't found anything similar for a Windows system, only Mac.

  • IPhone 4S taking forever to sync after iOS 7 update

    My iPhone 4S is taking forever to completely sync the back up after updating to the new iOS 7 operating system. It's stuck in step 6 of 6 'waiting for items to copy'. Please help!

    I was having this same problem with iPhone 5 with the latest version of iOS 7 and iTunes.  It was just taking forever on the 'waiting for items to copy' step.
    I disabled Genius on my iTunes setup, and immediately it resumed and completed that step.  Seems like it was waiting for Genius results that weren't there, or weren't available.
    I have a large iTunes library and still like to manually manage the music on my iPhone.
    I guess I'll live without Genius until Apple can fix this.
    iTunes Genius can cause manual sync of music to iPhone to hang for a long time.

  • IPhone 4S won't wirelessly sync

    I have an iPhone 4S that refuses to sync when disconnected from the computer. I have a Mac Book Pro, with iTunes 10.7 (21) and iOS 6 installed on the phone.  I have the two options in iTunes checked, Open iTunes when this phone is connected and Sync with this iPhone over Wifi.  I also have the option on wireless sync enabled on the iPhone.  When I connect the iPhone to the computer things look as they should.  I can choose "Sync Now" on the phone and the sync process works as advertised.  As soon as I eject the iphone via iTunes the "Sync Now" option on the iPhone greys out.  Following the instructions to wireless sync, I connect the iPhone to a power source and Wifi, but the "Sync Now" option on the iPhone stays greyed out. It tells me it's waiting for my laptop computer to become available.  The laptop is available and I've tried with and without iTunes running. What am I missing?

    All right, my problem was voice memos.  I had been deleting them from my iPhone and on iTunes but not in the Voice Memos playlist which was automatically defined.  The sync went on forever as it tried to sync the 70+ voice memos on the list.  I tried turning off voice memo sync AND deleting the playlist on iTunes.  The playlist yet remained on the iPhone and it kept trying to sync it.  Finally, I had to restore.  Now it is gone and the sync concludes.   I don't think I will try to sync voice memos again.
    Interestingly, it still doesn't say "OK to remove".  That may have just gone away with the advent of wireless sync.

  • Ibooks won't fully sync from iOS to Mac & iOS

    I'm rebuilding my data assets from backups after a corruption calamity. Almost all is well. I've got some PDF's in iBooks on an iPad and think the best way to install on an iPhone and Mac is to sync.
    I created a new sidebar category 'Documents' and successfully moved the PDFs from 'PDF' to 'Documents on the iPad.
    'Documents' appeared on the Mac and iPhone in the Categories sidebar of those devices' iBooks... However, the PDF's are not loading into 'Documents' on either device.
    I'm not sure what to do in order to have those PDF's load. Obviously all 3 devices are linked to my iCloud account as the word 'Documents' popped up from the iPad's iBooks app to the iPhone and Mac...
    Any thoughts folks?

    Howdy Ed,
    If sounds like you have some PDFs on your iPad that are not syncing to your iPhone or Mac.
    Do you have all devices set to sync collections?
    Sync iBooks between devices - Apple Support
    Keep your books up to date across your devices
    If you start reading a book on one device, you can pick up right where you left off on another device. Collections, highlights, notes, and bookmarks sync across all of your devices. Select these settings to sync:
    On your Mac, open the iBooks app and select iBooks > Preferences > General. Then, select "Sync bookmarks, highlights and collections across devices." This setting is on by default. 
    On your iOS device, go to Settings > iBooks. Then, select Sync Collections and Sync Bookmarks and Notes. (In iBooks 3.2 or earlier, select Sync Collections and Sync Bookmarks.)
    If you don't see all of your information on all of your devices, check the settings:
    Make sure that you turned on the above sync settings on all of your devices.
    Make sure that you're using the same Apple ID in the iBooks Store on all of your devices.
    And more detail:
    iBooks: Viewing, syncing, saving, and printing PDFs on iPhone, iPad, and iPod touch - Apple Support
    Using Sync Collections with PDFs in iBooks
    If you turned on Sync Collections, iBooks will keep your PDFs (and non–iBooks Store books) in the same collections across all your iOS devices and Mac (if you're using OS X Mavericks). For example, if you have the same PDF on all your devices, when you move that PDF to your Sci-Fi collection in iBooks on your iPhone, that PDF will appear in your Sci-Fi collection the next time you open iBooks on your iPad.
    Take care,
    Nubz

  • My iphone 4 won't turn on since the battery died

    The battery of my iphone 4 died this morning. Since then it's been 10 hours and the whole time it has been connected to the charger.. The phone react to charger but won't turn on, it only shows the Apple logo the whole time. Every few minutes, the screen goes black for a second and then, it shows the logo again. Can anyone help me? I tried to put the battery of my friend's iphone 4 in my phone, and it worked perfectly fine, so the problem is in battery.

    Well, once you opened the device and changed the battery yourself, you voided all post-warranty support from Apple and from the forum. You are on your own for this one. Sorry. You could have seen about Apple replacing the battery, but that won't happen now.

Maybe you are looking for