Iphone 4 won't facetime macbook pro...

How can I get my husbands iPhone 4 to call my mac book pro using face time? 
I'm able to call him using the macbook and it connects and works perfectly. But when the iPhone calls the macbook it won't connect. It says "unavailable for FaceTime" but this isn't the case...help what are we doing wrong??

Using FaceTime
http://support.apple.com/kb/ht4319
http://www.apple.com/mac/facetime/
Troubleshooting FaceTime
iOS   http://support.apple.com/kb/TS3367
Mac  http://support.apple.com/kb/TS4185

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