IPhone 4 won't restore backup, no error code

I recently backed-up my iPhone 4 running iOS 7.1.1, and when I try to restore the backup in iTunes, it loads all the way and then gives me the error "The iPhone "iPhone" could not be restored because an error occured." I've tried many things, I've restored the iPhone many times and attempted to restore the backup many times too. I really need to restore the backup to my phone, and I don't understand why it's not s

Okay - other things I would try is different USB cables and restoring on another computer if possible.
If no joy with either of those, make an appointment at an Apple store near you and bring it in to be evaluated. It may have a hardware problem and will need to be replaced.
~Lyssa

Similar Messages

  • HT201413 my iphone 3G won't restore because of error 1015

    iphone 3G won't restore because of error 1015 please help

    Hello, nanipan. 
    Thank you for visiting Apple Support Communities. 
    Here is an article that you may find helpful with this issue. 
    Check for hardware issues
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
    Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/ts3694
    Cheers,
    Jason H. 

  • My Iphone 4 won't restore...error message that keeps coming back saying "IOS was corrupted during download" HELP PLEASE!!

    My Iphone won't restore in Itunes saying that "Software was corrupted during download", HELP!!

    error codes http://support.apple.com/kb/TS3694
    can't backup or restore http://support.apple.com/kb/HT1808  you may have to do this a few times.

  • Iphone 4S won't restore backup after ios8 update

    I updated my phone to the new iOS8 this week. I made a backup of my phone on my computer, and now it won't restore. It gets to within 5 seconds of completion before giving me the following error message.
    I tried the steps in this article, but nothing has worked. All my contacts / photos messages have been wiped and I'm hoping to salvage these.

    Make sure you are using a USB port directly on the computer, not a USB hub, and a rear rather than a front port if your computer is a desktop or tower case.
    Disable your antivirus before restoring. If your antivirus is Kaspersky you may have to completely uninstall it.

  • HELP ME PLEASE!!! iphone 4 fails to restore via itunes, error code -1

    okay, so i have an iphone 4 and i updated it to ios 6.1, it failed to do so and shows the arrow and asks to connect to itunes. im freaking out, because the last time i tried connecting to itunes, it restored my software, now i does not. it keeps showing error code -1.
    i checked on apple website, it says it may be due to security settings and asked to turn off firewall. but my macbook pro has firewall off, also mine is a new phone, not jailbreak. ive tried everything. nothing works. there r hundred other threads out there on the same error... nothing works... i tried all...
    help me someone... Pleaseeeeee

    T Aprigliano wrote:
    Apple warranties/services the device not the person.
    So as long as it's within it's 1 year coverage you'll be fine.
    Apple Warranty
    http://www.apple.com/legal/warranty/
    iPhone Warranty  >  The warranty is only good in the country of original purchase

  • Iphone 4 won't restore backup! NEED HELP ASAP!

    Ok so I got an iphone 4 last week on at&t and today decided to switch to verizon. I did so and they switched my contacts and pictures for me. great. So I got home and connected to my macbook pro and I clicked restore from backup or whatever and it was the wrong thing. So it restored from my oldd ipod touch so I lost all contacts and pics. When I click iTunes>preferences>devices I see the backup from the other phone that I need but I need to know how to get that onto my iphone I have now. Please Help!

    You won't be able to.  Here's why:
    Since both your phones are new, they likely had the newest iOS version installed.  For AT&T it's 4.3.3; for Verizon it's 4.2.8.
    Since the Verizon phone has a LOWER firmware number than AT&T phone, you cannot restore a Verizon phone (older firmware) from an AT&T (newer firmware) backup.  You could, however, restore an AT&T phone from a Verizon backup since the AT&T phone has  the same, or more recent firmware update.
    No way around this.  If you search this forum, you'll see many similar posts. 
    If you used your phone as intended, you shouldn't lose much data at all, other than perhaps some application data.  Photos are stored on your computer in iPhoto (unless you didn't do as recommended and upload photos taken by the iPhone into iPhoto), contacts should be synched with Address Book so they should be on your computer.  Your iTunes media (videos, music, podcasts, apps) should still be in iTunes ready to be synched onto your new phone.

  • Please help, my Iphone 4s won't restore backup.

    I've been trying to restore my backup to my 4S after restoring it. It keeps telling me that my Iphone backup cannot be restored because my backup was corrupt or not compatible with my phone. It loads up all the way too, I just really don't know what to do. Any help is appreciated

    Make sure you are using a USB port directly on the computer, not a USB hub, and a rear rather than a front port if your computer is a desktop or tower case.
    Disable your antivirus before restoring. If your antivirus is Kaspersky you may have to completely uninstall it.

  • IPhone 4 won't restore from iTunes - Error 2

    Hi,
    Since upgrading to IOS 7 my iphone 4 has been stuck on the connect to iTunes screen. I cannot turn if off and every time I try restoring it from iTunes I get the same error message 2. I have scoured the internet for possible fixes and tried almost every suggestion that was feasible to no avail. This is my last shot before admitting defeat and trekking to a genius bar. The phone is a few years old and no longer under warranty so I expect some hefty charges! Any help much appreciated.
    Thank you very, very, very much!

    http://support.apple.com/kb/ts3694#2
    https://discussions.apple.com/thread/5433958
    more
    https://www.google.dk/search?q=iphone+restore+error+2&oq=iphone+restore+error+2& aqs=chrome..69i57j0l5.5444j0j7&sourceid=chrome&espv=210&es_sm=93&ie=UTF-8

  • HT4528 disabled iphone and attempting to restore.  itunes error code 3194 can not restore

    i phone is disabled.  tried to restore using itunes.  holding down the two buttons. connecting to itunes and trying restore.  itunes comes back with 3194 error.
    help

    Possible causes
    You are trying to install a version other than 7.0.6
    Your antivirus or firewall is blocking access to  gs.apple.com
    Your phone is jailbroken
    Your computer was used to jailbreak or hack som other iDevice in the past
    See: http://support.apple.com/kb/TS4451 for possible remedies.

  • My iphone 3g won't restore because of an error 1015. Can you help me please

    my iphone 3g won't restore because of an error 1015. Can you help me please

    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
    The above comes from this article:
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    Do not try to downgrade the version of iOS you have.

  • IPhone 5 won't restore - Error (3014)

    I upgraded my iPhone 5 to a 6 when they came out last year, and deleted everything off the iPhone 5 of it as instructed on the apple website.
    I then gave the phone to my Dad, who has only just started to use it now.
    My Dad entered the wrong pass code quite a few times. I have tried to restore the phone and it is not working. I am using my Dad's computer, and am signed in as me and have trusted this computer on my ID. It keeps telling me that it cannot restore and gives error code (3014)
    Any help would be gratefully received as this is so annoying!!
    Thanks,
    Lucinda

    Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Install the latest version of iTunes.
    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.

  • Synchs iphone but won't restore without password

    itunes synchs with iphone but won't restore without password to unlock iphone backup files. Have tried every password I know, including the one revealed in keychains, and numeric values such as 0000, etc. to no avail. Have checked other forums and all offer possible solutions such as deleting files from itune restarting and upgrading, jailbreaking and various other terms which I do not understand...all sound iffy and possibly precarious, at best since they are not apple supported forums and some users report success using such methods but others do not. This is an apple issue and should be addressed by apple. How can I discover the wanted password and restore function to my phone, avoid this happening again with future updates, and not have to waste 3 days of my life to recover from an apple generated issue?

    Hello jxshurobinson,
    I'm sorry to hear you are having issues with your iPhone. If you are having issues restoring your iPhone and are just seeing the Connect to iTunes screen, you may find the following articles helpful:
    Resolve iOS update and restore errors in iTunes - Apple Support
    Resolve iOS update and restore errors - Apple Support
    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
    Also, from your description, it sounds like the phone may have still been Activation Locked to the previous owner's account. If that is the case, you may also find this article useful:
    Find My iPhone Activation Lock: Removing a device from a previous owner’s account - Apple Support
    Sincerely,
    - Brenden

  • HT1414 my iphone 4 won't restore and update. It stays on the itunes connect picture

    my iphone 4 won't restore and update.  it stays on the itunes connect picture.  i have tried all the suggestions for error 21 and they haven't helped

    iOS: Unable to update or restore - Support - Apple

  • I have an apple 3g, tried to update it to 4.2, but it wasnt successful, then they asked me to restore it .. to which im getting an error message of "the iphone could not be restored an unknown error has occured (error 1015), any solutions?

    i have an apple 3g, tried to upgrade it to a 4.2 version, (previously it was 4.1). it wasnt successful, the computer asked us to restore it to the version which was last operational, and while restoring an error message appeared "the iphone could not be restored, an unknown error occured

    "This error is caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple."
    Taken directly from this article http://support.apple.com/kb/TS1275.
    Plug your iPhone into iTunes and update it to the latest supported version, which is 4.2.1.
    - Greg

  • "the iphone could not be restored an unknown error occurred (2)"

    Yesterday I connected my iPhone 4 to my Windows 7 laptop, and went through to install the latest security update for iPhone through iTunes. When it was installing the software update, the phone froaze, and then this happened:"the iphone could not be restored an unknown error occurred (2)"
    Now, I have uninstalled and reinstalled both Bonjour and iTunes, to no avail. I have done the iPhone reboot method, and the phone will be identified as "iPhone" but not recognised as mine. iTunes states this phone is in recovery mode and I have tried numerous times to restore it.
    Windows doesn't detect the phone while this is happening. It will not restore and the error is still popping up. I have followed as many threads to rectify this but nothing seems to be working.
    I can resore it on my iMac but the reset date for the iPhone on this computer is six months old.
    Any suggestions?

    When you say you uninstalled iTunes and reinstalled it, did you follow the directions in this Apple support document exactly? http://support.apple.com/kb/HT1923
    That will make a difference on Windows computers. After that, try and reconnect and restore.

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