Iphone 4 won't turn on - even with reset ... ???

My daughter's iPhone 4 just randomly shut down a little while ago. all it's showing is the black screen with the apple logo .... I've tried the hard reset and nothing ... all it did was after holding both buttons down then the screen went black .... then I waited for the apple logo .... it came up and then still nothing but a black screen with the logo ... power slide doesn't even come up.
Am I going to have to make a trip to the Apple Store for this ?? (note - she got this phone August 2012)
Thanks a bunch guys !!

Ok ... this worked ... my daughter wasn't too happy that she would lose all her data ... but she also needs her phone back ... she said she just updated a few days ago but doesn't think she saved her pics ... oh well .... all ths happened because she was trying to load Twitter and it wasn't loading ....
Thanks everyone !!

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