Iphone 4 won't turn on
screen is black
doesn't charge. holding power+home for 10,20,30 secs doesn't help
can not enter recovery mode or DFU mode. not recognized by macs\PCs.
was running ios 5.0.1. when suddenly turned off.
please help... i am desperate.
Hmmm......I can't guide you through these next two suggestions, but:
1. Go to the Apple Site and download the ownersmanual. Follow the procedure for DFU mode
OR
2. Go to Google and Google Recboot. Download the software and try that.
If neither solution works for you, you may need to schedule an appointment at your local Apple Store Genius Bar and let them run diagnostics. If they find the phone is defective, they'll replace it.
Good luck and I hope you get your phone back up and running......
Similar Messages
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My iPhone 5 won't turn on, the screen just stays black!
My iPhone 5 won't turn on I have held the power button to see if it's dead or not and it doesn't seem to change the screen it just black I thought the battery could of died or something similar it only happened about 2 hours ago please help!
Hey Thermali,
Thanks for the question, and great troubleshooting so far. To completely isolate the issue, you may want to follow these steps:
Will not turn on, will not turn on unless connected to power, or unexpected power off
- Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
- Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion.
Learn about LCIs and corrosion.
- Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
- After at least 15 minutes, if:
- The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
- The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
- Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
- If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
- If the display turns on, go to step 4.
- If the display remains black, go to next step.
- Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to
restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
- If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
For additional information, see this article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Thanks,
Matt M. -
My iPhone 5 won't turn on and won't restart or restore... any suggestions?
Is the Battery Charged...?
tammyschnitt wrote:
My iPhone 5 won't turn on and won't restart or restore...
See Here for > Frozen or unresponsive iPhone
Try this First... No Data will be Lost...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons... -
MY IPhone 5 won't turn on or do ANYTHINGS please help
Plug into computer then hold the lock and home buttons until it syncs
-
My iphone 5 won't turn on but when plugged into power source it keeps showing apple logo?
My iPhone 5 won't turn on at all and then when I plug it into a power source either into a plug socket or into my laptop with the USB cable it keeps showing start up screen with apple logo over and over again on a loop.
I have tried holding the top and front button together, this didn't work. I have also tried connecting to my laptop and following the reboot steps that I found on another discussion forum. Neither worked for me. The phone just won't reboot and it keeps continuing to loop the apple logo screen over and over without me touching anything.
The iPhone won't even connect to itunes and so itunes seems to not recognise my phone because its not even turning on (just continually apple logo screen appears for 5 seconds, goes to black screen and then repeats).
I don't know what is happening to it! Can anyone help? Is it a fault with the hardware or have I dont something to it? The next appointment at the genius bar for me is monday so I'm going to keep looking for any more recent ones until then but I really need to get it sorted before then so if anyone can help that would be great!
ThanksTry a reset when your iPhone is plugged into the charger as you say it does not respond when not plugged in...
Press and hold the Home and On/Off buttons simultaneously until you see the Apple logo, then release. This may take up to 10 seconds. This is the equivalent of a re-boot and you will not lose any data.
See if it will charge after this. -
My iphone 5 won't turn on or charge
My Iphone 5 won't turn on or charge. I've tried 3 different chargers, a reset but still nothing. Any ideas or tips?
Hi there Betty Boop 64,
I would recommend taking a look at the troubleshooting steps found in the article below.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Issue not resolved
My issue is still not resolved. What do I do next?
Contact Apple Support.
-Griff W. -
My iPhone 4 won't turn on unless I plug it in to a charger it says the battery is 100% and that I need to conect to iTunes when I plug it in to my computer it just comes up with a flashing apple logo :(
The terms of service of the Apple Support Communities prevent us from helping anyone with a jailbroken phone.
You're on your own. Good luck. -
Hi my iPhone 4 won't turn on . When plugged in on several different chargers the following happens . Blank screen then apple sign for a short period then it buzzes and goes blank. Have tried power button and home button but no change ,When connected to mac get message that phone is in recovery mode and that i must restore this phone before it can be used with iTunes . Is this my last resort as I have some photoessays I don't want to loose.
PPlease helpHello, Chantal105
Thank you for visiting Apple Support Communities.
If your device is in recovery mode you will need to restore the device.
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Cheers,
Jason H. -
My iPhone 4S won't turn on it's been off for two days now. I tried charging it but it makes a noise every 8 seconds,holding the buttons down and also plugging it to a computer. I need help on what to do or if anybody can tell me what's wrong with my phone
Yes ive tried a different charger and it also nothing shows when i plug it in just makes a noise
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My iPhone 4 won't turn on, all I did was hold down the home and sleep/wake button and let go of sleep/wake button but still hold home button and then tried turning it back on and it wouldn't turn on! Help! Need my phone back!
You need to hold the sleep/wake and home buttons together until you see the Apple logo and then release them both.
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My iphone 4s won't turn on and it is in DFU mode, but my computer can read the device.... PLEASE HELP , and my iphone is not jailbroken
http://www.youtube.com/watch?v=uuulql2u37U The title is "DFU Mode vs. Recovery mode - Which is Which? and How to Enter AND Exit (iphone, ipod, ipad) It helped me, Hopes it Helped you! Also you do not need to Restore!
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My IPhone 4 won't turn on , I have tried holding the power button , the home button for 20 secs and it won't work , tried putting it into DFU mode and nothings happened , last night I updated it to 6.0.1 since then it hasn' t turned on , what should I do?
I suggest charging it for several hours, then trying again.
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My iPhone 4s won't turn on! help!
My iPhone 4s won't turn off after being shut down at 60% battery. Tried every step I have found on here still nothing. It keeps vibrating when connected to computer please help!
As long as you have iCloud Back up on automatic you will be fine ,thats the roll of iCloud .About the Phone have you tried booting it in recovery or DFU Mode?
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HT1937 my iphone 4s won't turn on. does it have to to with the fact that some glass it missing?
my iphone 4s won't turn on. does it have to to with the fact that some glass
ya think?
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My iPhone 5s won't turn on. Its battery was drained for more than a month. I tried charging it for more than an hour then pressed reset but it still won't turn on. What could be the problem?, My iPhone 5s won't turn on. Its battery was drained for more than a month. I tried charging it for more than an hour then pressed reset but it still won't turn on. What could be the problem?
You said "reset," so Meg assumed that's what you did. But "reset" is not a button; to reset the phone you must hold the HOME and SLEEP buttons at the same time until an Apple logo appears. You may have to hold for up to 30 seconds, and if the battery was completely drained, you will have to restore iOS using iTunes on your computer.
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My iphone 4 won't turn on. How can I get support via my computer customer service?
My iphone 4 won't turn on. Is there support through computer chat?
There is. http://expresslane.apple.com.
But there might be an easy solution. Charge the phone for 15 minutes with the wall adapter. Then hold the HOME and SLEEP buttons at the same time until an Apple logo appears.
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