Iphone 4 wont restore or turn on

Iphone 4 wont turn on or go into dfu mode. no sign of life. when i hook it to the computer itunes starts and says it is in recovery mode. i click restore but it only gets as far as "waiting on iphone" and the phone has the apple and a progress bar that remains empty for hours. nothing seems to help

Try this...
Turn the Phone Off... ( if it isn’t already )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear and then Disappear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
Turn the Phone On...
http://support.apple.com/kb/ht1430

Similar Messages

Iphone 3 wont restore

iphone 3 wont restore updated itunes and tried it again but it still wont restore

Read here:
http://support.apple.com/kb/HT1808
Any error messages? If you are running any Anti-Virus programs or Firewalls, turn off or disable all of that stuff before you proceed.

Iphone 4s wont restore. HELP!

Hi there.
My iphone 4s wont restore no matter what i do.
i've tried everything i belive.
First of all when im trying to do a normal restore it says" The software for the Iphone "XXXXXX" was corrupted during download"
I've turned off my firewall's and uninstalled my anti virus program, tried multiple cables, tried other computers both MAC and Windows, reinstalled itunes,
Then i tried SHIFT+restore with both 5.0(running tinyumbrella) and 5.0.1, i did both in recovery mode and DFU mode.
i get these error codes " 11,14,2005, "
Then i red something about corrupted IPSW files, and i ran the IPSW file in a program call'ed "object fix", i did find a bad CRC file in the IPSW called "038-3705-001.dmg" so i downloaded a diffrent IPSW but it gets the same error.
So if i could find a IPSW without a bad CRC that could be the solution, but i cant.
I really hope that some guys can help me. Thanks.

No jailbreak. all of the online 'fixes' related to installing tiny umbrella to exit the restore mode and unchecking a Cydia (whatever that is) is one of the main points. I was just suggesting it doesn't work.
I Assume u work for apple based on the fact you would care about a jailbroken phone (I can't imagine it bothers anyone else) so perhaps you could look into this fault? I have read about a battery fault issue but I can't see how one day on iOS 6 it works and then on attempting to install 7 it's now a battery fault? Makes no sense. Thanks

HT201210 my iphon 4 wont restore at all what do i do?

my iphon 4 wont restore at all what do i do?

Contact RIM.
BlackBerry Playbook Help desks:
Germany: 0800 1816530 (Gebührenfrei)
North-America: 1 877 255 2377 (Toll Free)
UK: 0808 100 7466 (Toll Free UK only)
Outside UK: +44 1753 558400
Worldwide: 1 519 888 6181

IPhone 5 wont restore backup from iCloud.

iPhone 5 wont restore backup from iCloud. Ive tried restoring the backup over 10 times now and it keeps saying it can not restore backup, and it is connected to the internet.

modular747 wrote:
Yes. You can't restore a backup made with an iOS version later than the one installed on the device
Yes, if you're restoring from iCloud. No, if restoring from iTunes.

Iphone 5 wont charge or turn on help please

my iphone 5 wont charge I tried everything to turn it back on. It was working one minute but then I went to go use it and it wouldn't turn on, 10 hours later and it STILL won't turn on. It was fully charged, but I charged it some more just in case - didn't work. Then, I plugged it into my computer while holding the home button down in order to update/restore it. It updated but never restored, and after that it STILLLLL won't turn on. I then tried holding the home and lock button down together for a few minutes in order to restart it, yet it still won't turn on. It is getting extremely frustrating at this point. I googled any other solutions to this problem, but all of the solutions I've basically already tried, and ended up never working.
Help, please?!

Hi there,
I would recommend taking a look at some of the troubleshooting steps found in the article below.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
-Girff W.

IPod touch being read as iPhone and wont restore.

Hi,
Recently I paid to update my iPod touch 2nd gen 16gb to 3.0 firmware.
I bought my iPod about 3 weeks ago.
It was has been working fine, but now, it's reading my iPod Touch as an iPhone.
Before that, I would try to update it, and it would say the firmware corrupt error, and this was with ANY firmware I tried. I also went in to delete the corrupt file in the appdata sector, and there was nothing there.
Regardless, I deleted the folder, but it still has the corrupted firmware line. I also put it into recovery mode, and tried to update from there but it still said corrupted firmware.
This iPod as an iPhone is the newest problem though, I don't understand why it would pick it up as that.
I have also uninstalled and reinstalled itunes.
I have not attempted to jailbreak or anything of that sort.
It does still work and function correctly besides the attempted updating and or restoring part.
Now it's reading as an iPod but still wont restore or update...
Any help would be nice, thanks!
Message was edited by: CollegeBaseball10

Hi,
Make sure the iPod touch is directly connected to a high-speed USB2 port on the PC, using the cable that came with it. This article: http://support.apple.com/kb/TS1286 provides other tips that will rule out USB connection issues.
This article: http://support.apple.com/kb/HT1207 provides more general tips that may resolve the issue.
-Jason

Have a error code 4013. iphone 4s wont restore after update.

my iphone will not restore after update. it is stuck in recovery mode. i get error code 4013 everytime a try to restore but i cant find anything on error code 4013.

DFU mode is also good as stated above, however the instructions for DFU mode are below (please note this is not the same as recovery mode) -
Plug your device into your computer.
Turn off the device.
Hold the Home button and Power button for 10 seconds
Release the Power Button but keep holding the Home button
Keep holding the Home button until you are alerted by iTunes saying that it has detected a device in Recovery Mode
Make sure the device screen is blank and no logos are present, device screen should remain black.
Error 4013 is due to security software issues. Uninstall all security software completely, try again, if the issue persists I would either recommend another computer or calling AppleCare tech support at 1-800-APL-CARE (for US customers).
Note- this is even if your device worked fine prior to iOS 7 update with your security software. The change in the operating system on the device can cause compatibility issues with these other programs.
I hope this helps it worked for me!

Iphone 4s wont restore at all

My ipone 4s wont restore in itunes. When i connect it, it goes through the update the when the restore happens it does'nt work. I get the 4000's errors like 4014. The phone has a black screen and when it is plugged in, the flashlight is always on. I have tried updating itunes, using different computer, and different cables and usb ports. Nothing works. I would really like to know how to fix it.

Hi nick_740,
If you are getting an error 4014 when attempting to restore your iPhone, I would suggest that you troubleshoot using the steps in this article -
iOS: Restore errors 4005, 4013, and 4014
Thanks for using Apple Support Communities.
Best,
Brett L

Iphone 4 wont restore - 1601 error

Iphone 4 - 4.1 factory unlocked - bought in Switcerland! - 1 mount old.
Issue: Iphone started to power off every 2 every hours and going in to the restore mode! Done a 4-5 restores on 4.1! But know it wont restore. It gives me
error 1601 - and wont pass itunes screen Preparing iphone for restore!
And also itunes recognizes iphone only in dfu mod! I tried in recovery mode
but itunes didnot recognized my iphone - tried on 3 difernt computers(windows platform)
I have tried almost everything! Change usb port,3 differnt computers ,reinstaling itunes, cleaning the registry after uninstall, tinyumbrella - to kick device, etc.
Anyone any suggestions? If it is a hardvare issue, will Apple accept warranty
because a got this iphone 4 for birthday - ( it is used in another country).
Also it is registered on my name!

apple only provides warranty in the country that the phone was purchased in so you will have to go there to get a warranty replacement

HT201412 iphone 3g wont restore i get error 1015

iphone 3g wont rsore just get error 1015

That's unfortunate.
What did you learn when you searched the internet for "iPhone error 53"?

My ipod touch 4th generation wont restore or turn on, how do i fix it?

I was using my ipod as usual, nothing seemed wrong with it and it died because it needed a charge.
so i put it on the charger and when i went back to grab it for use it wouldnt turn on and my itunes was telling me i needed to download the newer itunes and also restore my ipod. Im a little upset about having to restore it, but what other choice do i have? but the worse part is it wont let me restore it.
its telling me there was a problem restoring it and it said the problem number is 1601 i think. i dont know what that means so i dont know how to fix it so if anyone else knows please let me know. its the only way i have to contact my friends and family. im losing everything off my ipod including pictures from when my daughter was born and also the video from a very good friends wedding. so please let me know what i can do to fix this error.

Hi peace1161,
If you are looking for more information about repair pricing should you decide to have your iPod Touch serviced, you may find the following page helpful:
Service Answer Center - iPod
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod
Regards,
- Brenden

HT4061 my iphone 5 wont restore because of the passcode lock? also it wont restore in recovery mode either because the passcode lock what can i do to fix it because i cant remember the passcode

cant restore my iphone because passcode lock and recovery mode wont work eithe

you can try DFU mode connect the device to a computer power it off, hold the home and power buttons for 10 seconds after release the power the screen should be blank but itunes will pick up the device and ask to restore its a little tricky to get at first but it works

Iphone 3gs wont restore or sync music on my computer, driving me crazy!!

hi everyone, just going to post my problem here and see if anyone has any advice or tips for me.
i have an iphone 3GS and am using a pc with windows xp. i have never been able to sync my phone with itunes 9 and above so after updating software on my iphone i had to go back to itunes 8.2 wich was fine. when iphone os4 was released i updated itunes to 9.2 and tried to install the new hardware, didnt work and i needed to restore my iphone. couldnt do this on my pc so took the phone to my parents computer and restored it fine on there. get back home and plugged my iphone, sync'd it up with a backup no problems but when i tried to sync music it gives me an error 'could not sync iphone, the disk could not be read'. it does the backup fine and gets to syncing the first song, gets halfway through that first one and sits there for 20 minutes before bringing up this error.
i have been googling this for days trying to find a solution have tried uninstalling itunes, reinstalling, but nothing seems to fix it. i am able to sync the music from my parents computer onto the iphone but would really like to use my own music collection!! any tips would be VERY appreciated.
thanks

OK it sounds like the USB ports re OK, the only other thing I would mention with them, for the moment, make sure you are using the ones on the back of the computer.
Without knowing your machine, sometimes the USB ports on the front are linked via card readers or are front ports on the motherboard, etc and are not high power ports, where as the ones on the back are definitely high power ports.
I have seen many times over the years where clients have come to me saying their external hard drives are faulty, and they plugging them into low power USB ports or into USB hubs and they connect fine, but once they start transferring a lot of information, the lock up or fail during the process as the voltage is dragged down.
I don't know if that would make a difference to a nano, I don't have one of them, but I would expect a nano and iphone to need similar power requirements when syncing.
So at the moment, play it safe and just use the ones on the back until we get the issue solved.
We also need to discount any conflicts between what you have installed on your PC and against iTunes. I don't think this is going to be an issue as you are already syncing another device, but at the same time we need to eliminate the possibility.
If you know how to use MSCONFIG thats good but not essential. We want to stop startup items and services that are not Apple, these include Security Software, CD/DVD software and pretty much anything else you have installed on your computer during it's life. Most software manufacture's write code into their software to start up parts of it when starting your computer. Some of it is essential, eg Security, most of it is a waste of time. The reason they do it is so their software will start up quickly when you want to use it, but if you rarely use it, then all it is really doing is slowing down the boot time of the computer.
So Apple have this trouble shooting page here http://support.apple.com/kb/HT1275 and I need you to go through this and follow the steps so as we can discount this part.
Now be careful, write down what you are turning off, so as later you know what to turn back on and also be aware that you will also be temporarily turn off your security software so exercise some caution and don't open attachments on emails etc while its off.
If you find that the phone now syncs, with these startup items and services turn off, then we know we have a software conflict, and then you start turning things back on one by one, starting with your security software and testing the syncing each time.
Now I have to go, Germany and Argentina are about to start their game, so good luck and get back to me with you results.

IPhone 3GS wont restore, missing music

Nothing but problems with my new iPhone 3GS
Firstly after the second sync all the music was replaced with "Other" data - and the iPhone was saying it had no music content. Tried resyncing it with iTunes and got the message that there was not enough space on the iPhone.
Then attempted a restore - but it gets stuck after downloading the software update while verifying the restore with apple. The message is Unable to restore - unknown error.
So I now have an iPhone which is unusable and stuck in recovery mode.
Also tried restoring on both my imac and macbook pro but both return the same problem.
Im now very disappointed and back to using my old nokia until I can get this sorted out - any suggestions.
Thanks,
Isaac

An update:
Spoke with the iPhone technical support today who found that the error message my iTunes is generating is because iTunes cannot connect to the apple server - which is strange cause i've always been able to use iTunes normally. Suggested that I open ports 80 and 443, and check I can ping gs.apple.com (which I could).
Opening port 80 was difficult. After setting the port forwarding on the router (and even placing it in a DMZ just to be sure) the port was still not open and because of leopards firewall required being manually edited in terminal with:
sudo ipfw -q add 10 allow tcp any to any 80 in
sudo ipfw -q add 20 allow tcp any to any 80 out
However doing the same with port 443 (and turning back to my mac off - which I think normally listens on this port) I was still unable to open this port.
iPhone support thinks its a problem with the mac firewall seeing I cannot connect to their servers (despite being able to use and download etc from the itunes store), imac support thinks its the ISP, and my ISP thinks its either of the apple products - they assure me that the only port they close at the ISP end is port 25 and with the computer in a DMZ then its not their issue.
In addition:
tried the suggestions above
-holding down sleep/home, then home etc
-connecting whilst holding down home
-creating a new user account and attempting to restore from there
-deleting itunes application and the AppleMobileDevice files then reinstalling
Either way, and after a half day of googling, an aspirin, and being handballed around between apples various support departments i'm still back at square one with an iphone / paperweight "unable to verify restore with apple - unknown error (3014)".
Hope someone has some suggestions - apple is clueless about this it seems. Im sure there must be more people with an iPhone stuck in recovery mode having the same problem.
Apple suggested that I take the phone back to Vodafone in NZ and have them restore it - dosnt fix the problem though. This happened on the second day of use - probably going to happen again - and what if I need to do another restore sometime?
Thanks
Isaac

Iphone 4 wont restore or turn on

Similar Messages

Maybe you are looking for