IPhone 4 wont start. Screen remains blank and buttons are unresponsive unless its connected to mains or PC, when an Apple LOGO appears. Only on mains displays IOS 6, update, connect to iTunes. On connecting to PC just displays apple logo on and off.
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iPhone 4 screen remains blank and only the apple logo appears on and off when connected to mains or PC. Only on mains occasionaly proceeds to display IOS 6 logo and a slide sign to start recovery which proceeds to an instruction to connect to iTunes. Hwever, as soon as disconnected from mains (in order to connect to the PC) screen goes totally blank again. On connecting to PC the Apple LOGO starts appearing intermittently but does not proceed to display IOS 6 LOGO. I have recharged overnight and followed resetting instructions as per the iPhone support page. Any suggestions (short of taking it to a service centre) ?
did you get any help regarding the problem?? because even i have the same problem!!! guess it all started after updating to iOs 6
Similar Messages
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Hello.
I recently woke up this morning to use my iPod Touch (2nd Gen) to find that it was completely unresponsive to both buttons and would not turn on. I had been using it the night before and had not charged it. Thinking the battery was drained, I plugged it into a wall outlet for two hours, and still no sign of life on the iPod. Plugging it into the computer, it immediately showed up in iTunes and synced normally, and even indicated it had nearly a full charge. Still, however, the screen showed nothing. I checked the lock and home buttons to see if it was stuck, but it was not. Does anyone have an idea of what this is? Do I need to get my iPod repaired? Any help would be appreciated.
I am running iOS 4.1, and am out of warranty coverage.
Thanks,
- Justin1; Do a hard rest by holding the buttons at least 15 seconds. Does the Apple logo come on?
2. Hold the power button down for at least 5 seconds. Do you see the battery symbol?
If the answer is no to both questions, you most likely have a hardware issue--possible bad battery.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
My MacBook pro retina display 15 inch (2013) doesn't start. After I press the start button there is only a beep sound at regular interval. The screen remains blank and the keys don,t light up. Can anyone help please?
If your MBP is under warranty, bring it to an Apple store and have the technicians fix it. If not, try the steps in this support article:
http://support.apple.com/kb/ts2570
Ciao. -
Screen is blank and won't connect to computer
My 120gb Ipod classic screen went blank during play back of a song when i was trying to skip back to the start of the track. The screen remained blank and all controls (ie. menu, pause etc) did nothing. The song played to the end then; nothing. The battery should have been full as i had previously been playing it on a dock which charges it, then when I connected it to my mac book it didn't appear in itunes or on the desktop. I left it for about 4 hours to see if charging it would help but still nothing.
Any suggestions?Have you tried to Reset the iPod -
Toggle the HOLD switch, make sure you don't see any red at the switch.
Press Menu and Center button for about 10 secs till the Apple logo comes ON, then select your prefered language.
If you are on Mac, then the problem is not iPod resource hogging by the Antivirus.
Yours is most probably hardware due to a dying iPod Hardisk or Battery.
Battery
On standalone, (not using the iPod docking station) how long does the battrey last? Should be 36 hours on full charge, when new, but if it has been on the Docking station for 2 years, the battery would be at its max recharge cycle, and would last a few hours only or less.
Hardisk
Here is a link on doing disk diagnostic posted by tt2.
https://discussions.apple.com/thread/2362776?start=0&tstart=0
For hardware issues like battery or hardisk, the community can't help you, so you got to bring it in to Apple or 3rd Party vendor for hardware replacement.
Have a nice day! -
I downloaded the latest iOS7 to my iPad and then the screen went blank and would not respond. I have tried pressing the two buttons together and briefly get the Apple logo but still can not restart, the logo disappears. I have tried connecting to my iMac to restore the iPad but the device does not show up (I have an old iMac). What else can I do?
You need to be running Snow Leopard 10.6.8 at the very least in order to sync your iPad with iTunes so you could update your Mac, if it can be updated, and if you care to do so.
If that's not an option, you will have to find someone that can restore the device for you with their computer running iTunes or make an appointment at an Apple Store and ask them to restore the device for you.
I hope that you have an iCloud backup, because you will lose everything on the device when it is restored.
Snow Leopard can still be purchased in the U.S. Apple Online Store.
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Also, I would not give up on the reset technique....holding down on the sleep and home buttons at the same time until the Apple logo appears. It takes about 10-15 seconds and sometimes just a little longer to get the logo to appear. -
I have been having trouble with my iphone 4 for the past day . i tried to update it to 7.0.4 then the screen went blank and it keeps telling me to connect to itunes . I have connected it to 2 computers , using different cords and it doesnt recognize it . It says it is in recovery mode and i need to restore . after clicking restore it says that my iphone cannot be restored . I am very frustrated because i have been online searching for solutions all day and nothing seems to work . As soon as i turn on my phone it goes to the apple logo for about 2 seconds then the connect to itunes screen . SOMEBODY PLEASE HELP ! my phone is my life and i need it back on .
Connect the device to iTunes and restore from the most current backup.
If the issue continues, restore as new. -
I tried to ru nthe new update on my phone and the screen is blank and wont reset the only thing that comes up is the itunes logo and a picture of the charger beneath that how do i fix this so my phone will turn on, this has happened twice before
Hello, djernigan.
Thank you for visiting Apple Support Communities.
When experiencing issues restoring or updating an iPhone, here are the best articles to go through. If you received a specific error number when restoring, see the section labeledGet more help in the second article below.
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
iOS: Troubleshooting update and restore issues
http://support.apple.com/kb/ts1275
Cheers,
Jason H. -
I recently just dropped my iPhone 5c, the screen is blank and it will not turn on (pitch black until i press lock button then it turns a little blue). siri works if i hold down the button but the screen is still pitch black. the screen is also completely popped out. What should i do? what do you think apple will do?
take it to Apple and have the screen replaced.
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My iPhone 3gs was charged completely and just randomly turned off today. The screen is blank and the phone does not respond to a charger or the computer. Is it broken or fixable?
Thanks! It worked
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After downloading the latest version of iTunes, the store will not load. It appears as if it has loaded, but the screen remains blank.
I have the same problem and have been fighting with it for several days. I think the last thing that I did before this happened was to let Quicktime update itself. When I open itunes and click on store, the connecting bar gets halfway and then stops. That leaves me with the white store page, if I leave it alone for a bit, I see words as in names of singers and but no pictures.
I have ran the diagnostics and see no problems at all, no event logs in windows, no errors at all. I've un-installed itunes and re-installed but no change. I'm using Norton 360 from comcast. I have windows 7 pro 64 bit. Also, the help in itunes doesn't display.
I put in a ticket with apple and the response I got back basically told me to do what I've already done. I created a new user and have the same issue.
Any help at all will be very much appreciated. I think this started August. 8, 2011.
thanks so much for reading -
itunes 10.5, windows 7 - 64bit, when I plug in itunes store, the screen remains blank. My AppleApplicationSupport are 2.1.5 - 2.0.1 - 1.4.1 - 1.1.0. Help Me please. Thanks
tis works by mee
In windows 7, click on your start menu, go to accessories, right click on the command prompt icon and choose "run as administrator". Once it opens, type in the following command...
netsh winsock reset
hit enter and it should say something like winsock reset successful now reboot your computer. -
The "updates" page on my iTunes Store on my iPad doesn't open, the screen remains blank...please help
Mine is doing the exact same thing. 12 updates and I cannot select any of them for the past week.
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My ipad2 (2 years old) will not turn on at all, with home key, or power on key, or both at same time. I just updated to 7.0.4 and there is a passcode, but my screen is blank and I can't turn it on.
Contacts are designed to be synced to a supported application on the computer or a cloud service.
Pictures taken with the device are designed to regularly be copied off the device to a computer as would be done with any digital camera.
If you have failed to use the device as designed it may be too late to recovery anything.
Is the device regularly backed up to a computer via iTunes? If so, the most recent backup (when restored to a replacement iOS device) should contain all contacts and pictures as of when the backup was created. -
I plugged my iPhone 4 into my computer with the USB charger cable, and the screen went blank and came up with a picture of the usb cable with an arrow pointing to iTunes....Can anyone help get this fixed????
Connect your iPhone to iTunes and restore or follow the prompts.
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Ipod nano 5th gen - works fine when plugged in either to wall or computer and appears to be fully charged but as soon as it is unplugged screen goes blank and will not start - is the battery shot?
Yes, your battery is likely toast and in need of replacement. Not much else for troubleshooting here. Sorry.
B-rock
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