?iphone 4 wont turn on after ios update
Hi folks, I updated my iphone 4 with the ios5 or 6 update, and when it powercycled it would not turn back on.
when I try to turn it on, i get the standard apple icon, then a usb symbol will appear with an arrow above it, and the i tunes symbol above that.
Its obviously telling me to connect to itunes, but when i do, the device registers, but only prompts me to reset the phone. After doing that, same prob...HELP
If connecting in recovery mode, as explained in this article did not help to restore the phone again, you'll have to get it checked by visiting an Authorized Apple Service Provider or Apple Store next to your place or by contacting Apple Support.
If you can't update or restore your iOS device
iPhone - Contact Support - Apple Support
Similar Messages
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my iphone 6 wont turn on after i updated it and it doesn't work to restore it in itunes. what should i do?
Hello ole-gunnar,
Thanks for using Apple Support Communities.
If your iPhone is unresponsive after updating your iOS version, then I'd like you to please follow the troubleshooting below.
If you see a black screen
You might need to charge your device before it can turn on. Plug in your device and let it charge for at least 10 minutes (20 minutes for iPad), then try turning it on.
You should see a battery icon while your device is charging. If you continue to see a black screen, reset your device. If your device doesn't respond when you press buttons
Your device might not return to the Home screen when you press the Home button, wake from sleep when you press the Sleep/Wake button, slide to unlock or power off, or it might appear frozen. Try these steps:
Restart your device.
If it still doesn't respond, or if it doesn't turn back on, reset your device.
If your device gets stuck during startup
When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:
Make sure that you have iTunes 12 or later on your computer.
Put your device in recovery mode.
When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
Get more help
If you still need help after trying the steps above, contact Apple Support.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Cheers,
Alex H. -
Iphone5s wont turn on after IOS update
This morning my phone was ready for the new IOS update. Everything was going fine and it updated as it did before but now it just wont turn on. I tried pressing and holding the power button, the home button, and both at the same time with no luck. Its an older phone and was working fine before. i have no insurance and dont know what to do.
If it's a 5s it's still under warranty, even if you don't have insurance.
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my iPhone 5 wont turn on after i tried to update from 6.1.3 to 6.1.4. My Phone refuses to turn on. i bought my iPhone from someone else and i don't know if the warranty is voided, how can i find out if is voided ?
First try a Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons
If no joy... Try a Restore...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
My iphone 4 wont turn on after hours of charging, normally i would press the lock button and home button together but my lock button stopped working afue weeks ago. Help!
Hello Kimbo1991,
It sounds like your phone is not successfully booting even though you have reset the device. I would next recommend attempting a backup and restore to iTunes with this article:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/ht1766
If you are unable to restore with iTunes I would next put the device into recovery mode, and attempt the restore again:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Thank you for using Apple Support Communities.
Regards,
Sterling -
HT204204 my apple ipad wont turn on after i updating software
sir,my apple ipad (16gb) wont turn on after i updating software correctly.so still this off position and cant any work.please help me
You took a backup on your computer's iTunes prior to starting the backup, or you have a recent backup ? And you have all of the apps that you had on the iPad in the Apps part of your computer's iTunes library - none of your iTunes downloads are included in a backup (that contains apps settings and contents), the restore will look to pick them up from your iTunes library.
To restore select the iPad on your computer's iTunes and either do File > Devices > Restore From Backup
Or on its Summary tab in iTunes click the 'Restore Backup' button -
Macbook wont turn on After software update
PPlease help!
my macbook air 11 wont turn on After software update. The screen completely black . Power button is not responding éven if it is fully charged.
THank you
NOraHave t you tried a SMC reset?
http://support.apple.com/kb/HT3964
It may be helpful if you indicated the EXACT MBA model you have and the OSX.
Ciao. -
My iphone won't turn on after recent update
My iphone won't turn on after recent update. How do I fix this?
2 more options:
Restore from backup
Restore as new
http://support.apple.com/kb/HT1414 -
Help! My iPhone 5 wont turn on after battery died. iPhone is not reponding to charger or anything I have tried... Hard reset is not in option beacuse iPhone is turned off.
Your only chance is letting it charge for about 10min, then connecting it in recovery mode, explained here:
http://support.apple.com/kb/HT1808
If it does not charge at all, you'll have to get it serviced by Apple. -
iphone 4 won't turn on after an update, itunes symbol and charging symbol keep showing up but nothing happens when you press any buttons
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPho fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
4s wont turn on after OS update 8.1.3.
4s wont turn on after OS 8.1.3 update. attempted restart several times with no success. fully charged battery & plugged I at time of update. iTunes doesn't recognize the device since it wont turn on so I cant even do a system restore. no problems previously.
any suggestions? thanks in advance.The message is correct. Once you see the iTunes logo and the USB cord your iPhone must be restored. It has already lost all data stored on it. You can recover your data from a recent backup if you have one. You can recover all purchased music and apps without the backup. When I updated our 2 iPhones, I backed each of them up to iTunes before updating just in case. I recommend that you do this before you do any future updates.
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HT4623 phone wont turn on after software update
iphone wont turn on after software update
Same issue so I connected to itunes. Itunes said phone is in recovery mode. I completed recovery process. Itunes then said phone could not be recovered and my screen is stuck on connect to itunes?!?!?!
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Iphone 4s wont turn on after being charge, iphone 4s wont turn on after being charge
myiphone 4s wont turn on after being charge brought it on the 7/1/2014 not very impressed with apple
You're device may have a hardware failure; My recommandation is talk to them like polite gentlemen; I've worked in customer service before. You get a lot further and people are willing to do a lot more work for someone who is polite and respectful.
Just explain you bleiev eyou have a potential hardware failure on your device and ask for assistance -
Iphone wont turn on after ios 7.1 update, help please
Guys, please help me with this problem. After updating it to iOS 7.1 its no longer turning on
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service. -
My iphone wont turn on after ios 6 update
hi i tried to update the ios 6 on my iphone 3 hours ago now and it turned off and the loading bar got half way then my screen went black. Now it keeps going from a black screen to the apple logo every 10 seconds and wont turn on at all, iv taken out my sim and tried everything, there isnt anyone who you can speak to by calling the apple customer service number, they just keep you on hold for an hour. what great customer service !!!!
The same thing just happened to me!!
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