Iphone 4s - 7.0.4 issues remain with volume and shut downs

I have been unsuccessful in enjoying a fully functional phone ever since upgrading to the original iOS 7 operating system. At first it was just a volume problem where phone's volume would go from working fine to no sound back to working fine completely intermittently. I was told to upgrade to the newest version, which I did ... from 0.2 to 0.3 and now to 0.4.
I continue to have the same problems. and as of edition 0.3, my shut-down button no longer shuts down ... it only restarts, so my phone is on continuously even when I want it off.
Are there any signs that my phone will work again as intended eventually ????? Or are there any fixes or new settings that I don't know about that can resolve these issues?
Terri

Ever since iOS7.0.6. and still on iOS7.1 both me and my wife had huge battery drain on our iPhone 4S and stand-by was equal to usage time. We finally found the solution to a post of another user on the Dutch Tweakers forum. There seem to be a bug within a certain Dutch coupon app called 'Scoupy' which drained the battery completely although GPS setting was turned of and also 'refresh on background' was off.
Scoupy said that a fix for their app is send for approval to the App Store. We removed the app and our usage/stand-by time is again as normal (higher stand-by time then usage time) and best of all a 'normal' battery use as it was the case on iOS7.0.4. I hope this could help someone. I'm wondering if the iBeacon changes in iOS7.0.6/7.1 together with a bug in the Scoupy app could be the cause? Maybe this is also with our similar apps you have on your phone.

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Having issues with AA8 with freezing and shutting down.

After a successful install, this app freezes upon starting at the splash screen "Getting Started with Adobe Acrobat...". After about 3 minutes it will unfreeze for about 3 secs. at which point it will shut down without an error message. During the time that it is frozen, the hard drive is pinging intermittently so I assume it is trying to do something although I'm not sure what.
I am running it on an laptop running Windows XP with plenty of ram and HD space. Also am running without any of the startup programs loading which I believe is call the minimal configuration.
Any ideas as to why I'm having these issues? TIA

Actually, you should hold the C key to start up from a Mac OS X install disk. Holding the D key boots into Apple Hardware Test (assuming you've got the right disc in). If both of those things fail, resulting in identical behavior, then it's likely to be a hardware issue.

Has anyone else had any problems with their phone over heating and shutting down?

I've had my phone for less a month and I've already had issues with my iphone 4. On several occassions it has overheated and shut down. On one occasion I put the phone in the side pocket of my purse where, I also had a charger for my camera. When I removed the phone, it was hot...not warm but hot! On another occasion I was at the movies and put the phone face down on my lap, at one point i touched the phone and again it was hot. When the movie was over, and I looked at the phone it had shut down....this has happened a few times more since then. I've also had problems with the phone shutting down on it's own. I took it to my local apple store and the representative looked at my phone and ran a diagnostic check for me. He said the everything on my phone looked normal and that my phone probably needs a "breaking in" period...to give it a couple of months...He really didn't tell me much more...I don't use my phone for more than the basics...calling, texting, and some mild app use...I don't understand how I can be having these problems when I've had my phone for less than a month...The rep tried selling my the Apple insurance. He told me that through ATT I only have 30 days, and I would be better off getting this insurance. I feel very dissastisfied with the service I got. I was done with my appointment within 10 mins, I don't think the representative took the time to listen to my concerns.

Thanks for your reply, but I guess whether this was a silly question is a matter of opinion. That is the whole purpose having these forums...so that people can post their questions, silly or not. Maybe you are an Apple expert or have "techy" knowledge, but I don't. So what may be silly or stupid for you, can be completely different for a novice apple consumer like me. If you must know, I did do my research, and I did do the basic trouble shooting.All to no avail. I took my phone to the apple store, had it diagnosed and was told some very inaccurate information. I ended up going back today, and got a second opinion. This person actually took the time to talk to me and to better explain Applecare and my warranty. She also told me that there is no such thing as a "break in" period, and when there is a shutting down issue, even after a "restore" that it was better to get it replaced. Which is what she did. She replaced my phone. Obviously, the first person, by his own admission, was too tired and ready to go home to actually take the time to explain and offer other options...

I have a National Lottery online account but for a while now i cannot access it from my MacBook. I can access it via other pc's and laptops and via my iphone. I have been on to the NL helpline and they say the issue is with cookies and my MacBook. Help!

I have a National Lottery online account but for a while now i cannot access it from my MacBook. I can access it via other pc's and laptops and via my iphone. I have been on to the NL helpline and they say the issue is with cookies and my MacBook. Help!

Hi Josh,
Thanks for taking the time to contact us here a Novation for technical support. Lets continue to correspond via email so we can get your issue resolved.
Thanks.
Mike Towns

Having trouble with music apps shutting down, even after I swipe them off the screen. They go off then come back on in a few minutes. This happens in my car either ubs plugged in, or bluetooth. ANy one else have that issue?

Having trouble with music apps shutting down, even after I swipe them off the screen. They go off then come back on in a few minutes. This happens in my car either ubs plugged in, or bluetooth. ANy one else have that issue?

Hi, beth.lau.gr.
Thank you for visiting Apple Support Communities.
I understand you have been experiencing issues with your iPhone restarting and showing you a blue screen. I wont be able to give you an exact answer as to why this is happening. However, this is the most relevant troubleshooting article for this issue. This article also provides options to reach out to us via phone for additional assistance.
If your iOS device restarts, displays the Apple logo, or powers off while you're using it
http://support.apple.com/en-us/HT203899
Cheers,
Jason H.

I have forgotten my appleID password and the email it is linked to is deactivated, security questions aren't working. This is on my iPhone and iTunes acs so I can't sync with my new computer. How do I merge AppleID accounts and shut down the old one?

I have forgotten my appleID password and the email it is linked to is deactivated, security questions aren't working. This is on my iPhone and iTunes acs so I can't sync with my new computer. How do I merge AppleID accounts and shut down the old one (when I have no password and the security questions aren't working?)

You cannot merge Apple ID accounts, that has never been supported.
You can contact the Apple ID Security folks per the listing in http://support.apple.com/kb/HT5699 and they can help reset security questions and get the account working.

Running Premiere PrO cs6. After upgrading to Yosemite 10.10.2 Adobe Premiere wont run, come up with system error and shuts down. Any one else had this issue?

Running Premiere PrO cs6. After upgrading to Yosemite 10.10.2 Adobe Premiere wont run, come up with system error and shuts down. Any one else had this issue?

can try this Premiere Pro CC, CC 2014, or 2014.1 freezing on startup or crashing while working (Mac OS X 10.9, and later)

When I turn on my partially charged iPhone 5, sometimes it will suddenly go to 0% charge and shut down. How do I correct this?

I've had my iPhone 5 for about one year with no problems. Lately however, when I turn on the phone when the battery charge is down to say 25% (due to previous use) sometimes moments after turning the phone on it will go from 25% charged to 0% charged and shut down. Other times after the phone has been on for several hours and the charge level is down to about 10% or so, it will suddenly discharge to 0% rather than gradually going down in increments of 1 or 2% at a time. This appears to happen most often when wi-fi is turned on. Any ideas on what may be causing this? I have installed the latest version of iOS7.
Thanks

Hi there brianfromwestmichigan,
I would recommend taking a look at the troubleshooting steps found in the article below.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Issue not resolved
My issue is still not resolved. What do I do next?
Contact Apple Support.
-Griff W.

TS1702 My Kindle app suddenly stopped working on my iPhone 4s. All my software is up to date and I have restarted the phone, uninstalled and reinstalled the app and it still opens and shuts down instantly. Any ideas?

My Kindle app suddenly stopped working on my iPhone 4s. All my software is up to date and I have restarted the phone, uninstalled and reinstalled the app and it still opens and shuts down instantly. Any ideas?

We need clarification here.
Please don't just state version numbers, also state which software. iTunes 10.7 requires OSX 10.6.8 or higher. Leopard is OSX 10.5.8. You have two alternatives right now. One is to stay with Leopard for a while (ultimately you should upgrade) and install iTunes 10.6.3 which is the last version to work with Leopard. This should work with iOS6 on an iPhone4. The other is to call Apple and order OSX 10.6 (Snow Leopard) and upgrade the computer to 10.6.8 which will allow you to run iTunes 10.7. The caveat is we know nothing about which computer you run and if it even can run any system higher than Leopard.
Here is iTunes 10.6.3
iTunes 10.6.3 - http://support.apple.com/kb/DL1575
If you want to try upgrading:
Get more information about your computer. Go to the Apple in the upper left corner of any window, then "About this Mac" and "More Info..." Copy and paste the information here, but omit the serial number and Hardware UUID (if present). If it says something about Intel or Core Duo or Core 2 Duo in the processor you can upgrade to Snow Leopard (assuming you have sufficient RAM/"memory"). If it says PPC or PowerMac, you cannot.
Kappy 08/2012 post on upgrading to Snow Leopard, then Lion or Mountain Lion - https://discussions.apple.com/message/19401628 - including how to get Snow Leopard and Lion since Apple removed them from the online store.
It would help when posting issues here if you would state exact error messages you see. "It's still not working!" while a description of the situation does not speed us to a diagnosis of the underlying issue.

My macbook pro is stuck on grey screen with apple symbol in center with the progress circle under it continusly spinning. After I had turned it on. Prior to turning it on I had to force close and shut down a few hours prior. Please Help?

My macbook pro is stuck on grey screen with apple symbol in center with the progress circle under it continusly spinning. After I had turned it on. Prior to turning it on I had to force close and shut down a few hours prior. Please Help I have tried everything I know to do

Unfortunately this means that there is a problem in the boot sector of your hard drive. It might be indicative of a fundamental corruption in the coding that allows your computer to boot your operating system from your hard drive. I had this problem twice and it resulted in me having to get a new hard drive and restore my data.
In other words, your computer can't talk to your operating system so you can't access your data.
Here is my advice: DON'T CALL APPLE TECH SUPPORT though they are kind and usually helpful it will take you an hour just to explain the situation and they will only tell you to do what I'm gonna say here.
First: Shut down your computer completely
Two: boot up while holding down the following keys: command, option, p, and r. The computer will reboot 3 times. This solution will likely fail so if you're frustrated skip to the next step.
Three: Boot up while holding down the option key. Select recovery drive. Select your default language. Select disk utility, click on Macintosh HD, and select "verify and repair volume." Likely the verification will produce some line like "unused node not erased." Or something like that. If anything using the words "node structure" comes up, you need a new hard drive.
If after verification and repairs you still can't boot I sincerely hope you have apple care because you will need a new hard drive. Set up an appointment to come in to the apple store, they will tell you to go and get data recovery, just ask them to give you the old hard drive. Unless you have an up to date backup in which case you can just restore from that. If you're lucky the only issue is with the boot sector which means that if you ask them to give you the old hard drive, you can buy an enclosure and you have effectively been given a free external hard drive. It still works to store data just not to load an operating system.
If you have a back up drive bring it to the apple store and they'll do the whole thing right there, it should take around an hour and a half but may take longer.
Hope this helps, it's annoying but it's your safest bet.
All the best.

Problems with the home button and generally freezing and shutting down often.

I have had this iPad 2 for around 3 months. After about a month I noticed that I was having to press the home button multiple times in order to get it to respond. It is now at a stage where I have to press it as many as 12-13 times. It's won't do this every time but all day for maybe 3 out of 5 days the other times it works fine.
As well as this I have also had issues with the Internet shutting down, Skype going crazy, picture albums popping up and then vanishing and so on. I'm not a computer wiz but I would describe it as going crazy two or three times a day.
While I was in a shopping centre about a week ago I asked about the problems in an apple store. The man was very helpful and asked if I had it on me so he could look at it. Unfortunately I didn't be he said I could bring it back whenever I like and it would take around 30 mins for someone to check it out. He said most Likley they would just give me a new one and that would be that. So of course happy that it could be sorted I went home. Today I decided to drive the nearly two hours down to Brisbane after having a nightmare time trying to Skype my friend this morrning. I hot to the store and asked if it could be looked at only to be told I need an appointment. I showed the card that I had been given and explained what I had being told. To cut a long story short he agreed that I had been told that but said the assistant clearly didn't know what he was on about and that I should come back. I offered to wait but dispute the shop being more full of staff watching movies and downloading songs then actual customers I was basically denied any sort of help and told to call the office to arrange an appointment.
Sorry to rant! I just thought that apple were renowned for good service? 5 hours later I'm home with the same issues.
If anyone has had similar problem with the device or even customer service I would be intrested.
Regards,

Me too! I had many bugs and returned my phone for a brand new one that did this the first time it was turned on at the Apple store. I was told it is a "software issue" and to "reboot the phone" if it continued to happen. It happens almost every time I try to use my phone. I've rebooted three times in a row some days. Nothing really seems to help. I keep waiting for an update.

Just done a fresh install of Snow Leopard with all updates,iMac 5.1 behaves strange, sometimes I start Google Chrome and look at youtube videos the computer freezes and shuts down immediately, I believe its related to overheating ?

Just done a replacement of the pata DVD drive (its new and is working ok), and a fresh clean install of Snow Leopard with all updates, iMac 5.1 behaves strange, sometimes I start Google Chrome and look at youtube videos the computer freezes and shuts down immediately,
I believe its related to overheating ?
iStat Pro shows GPU diode temp at 66 C, CPU at 48 C, Fan rpms is around 1000
Any ideas somebody ?
The hard disk has been previously checked with state of the art techniques that have confirmed that the hard disk drive is in perfect condition.

1.5-3 minute boot up as opposed to 15-20 seconds
And
why it takes a long time to load a lot of things.
I have restored this
from a time machine partition.
TimeMachine is only a backup and restore, it won't fix issues in software and according to your information, doesn't even optimize the restore for best performance on boot hard drives.
What you need to do to regain your speed is to understand how your machine works
Why is my computer slow?
Fix any and all issues in software following this list of fixes
..Step by Step to fix your Mac
Then follow this defrag method I've outlined
How to safely defrag a Mac's hard drive
Most commonly used backup methods
There shouldn't be need to reinstall OS X fresh unless your having file structure issues which if they are should appear when in the Steps, which then a zero erase and install will cure as well as any bad sector issues, the defrag step wouldn't be necessarry on a freshly installed system obviously as the files are written all together, not in portions all over the drive.
Hope this assists.

IPhone is 17 month old and shutting down when not connected to the mac any this I can do about it?

iPhone is 17 month old and shutting down when not connected to the mac any this I can do about it?
should I bring it to apple ?

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these steps in order until the issue is resolved.
Replacing or even suggesting replacing hardware without doing basic troubleshooting first is not very smart.
If basic troubleshooting does not resolve, take it to Apple for evaluation. There is no obligation to pay for anything, the evaluation is free.

I have a MacBook Pro that I bought almost a year ago, next day problems with the hard disc that could not be diagnosed by the service, after 3 months they realized it and changed it with a new one, after 3-4 months heated and shut down and dont work anymo

I have a MacBook Pro that I bought almost a year ago, next day problems with the hard disc that could not be diagnosed by the service, after 3 months they realized it and changed it with a new one, after 3-4 months heated and shut down by itself and dont work anymore. From apple say even a year has not passed it is not under garancy and I should pay to fix it without ans issue.

I have a MacBook Pro that I bought almost a year ago, next day problems with the hard disc that could not be diagnosed by the service, after 3 months they realized it and changed it with a new one, after 3-4 months heated and shut down by itself and dont work anymore. From apple say even a year has not passed it is not under garancy and I should pay to fix it without ans issue.

Iphone overheats and shuts down when charging ?

hello,
since i have had my iphone 4s replace in april my iphone overheats and shuts down when charging?
can anyone help?

My 4S has recently shut down twice so far due to heat: Once in 100+ deg. in Arizona, when I left the phone in direct sunlight too long (that'll kill anything), and once just today, 96 deg. in Colorado, with the phone in my shirt chest pocket, not in direct sunlight. Each time, the phone was also encased in the hermetically sealed "Lifeproof" case, which probably contributed to heat build-up. If you're using a similar case with yours, either make sure to keep the phone in a cooler, shaded area, or just take it out of the case when the temps are this high. Definitely don't leave it in direct sunlight! In my case, although the 4S seems more heat-sensitive than my previous iPhones, I still find this behavior within acceptable parameters. But I wonder whether the overheating episodes might cause permanent damage...?

Iphone 4s - 7.0.4 issues remain with volume and shut downs

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