IPhone 4s Almost all songs and all videos greyed out and will not play

I bought the iPhone 4s yesterday and have been beating my head against the wall over this problem all night.  I only have about 2,000 songs on the iPhone and about 10 videos.  Some of the songs will play, but all others are greyed out and all videos are greyed out.  When plugged into iTunes the same problem is there, the same songs that do not play are greyed out while the ones that will play are not grey. 

I've had this issue before. The greyed songs in iTunes are because the original music files have been moved on your computer and itunes can't find them.  Delete all your grayed out songs (might be easier to select all and delete all) ; then drag them all from your music file/folder back into your itunes... then resync.
Good Luck

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    my music is not on my ipod touch anymore but one of my other software called copytrans has my music backup so i got all of my music and videos back but they will not play in copytrans itunes or just my ipod touch itself please please help there???????????
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    THANKS AGAIN:-):-)

    my music is not on my ipod touch anymore but one of my other software called copytrans has my music backup so i got all of my music and videos back but they will not play in copytrans itunes or just my ipod touch itself please please help there???????????
    there has to be a completley FREE software out on the whole internet downloads to fix my ipod touch musics completely free no money involved
    please help me to fix this i jave all of my 6 thousand plus music with some videos back onto my ipod touch this happened to me this year well a week ago or two last year and also the years before to with or without any backups but i have my other software for that saved all of my stuff thank gosh but now nothings playing so i love itunes its the best but when it doesn't play or find my lots of songs makes me mad sometimes but anyways thanks for any or all the help you can to fix this problem
    THANKS AGAIN:-):-)

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