IPhone 4S back camera doesn't work

This is my second iPhone 4S that I have gotten and put on the ios 7 updates. On both the devices the back camera does not work. The app comes up black. Sometimes I can switch to use the front camera, but not always. Verizon is sending me a third phone because Apple keeps saying it is a hardware issue. However the camera worked just fine in the old ios. Leads me to believe its a software issue. I've tried resets, network resets changing options soft resets, everything I've found online. The camera won't work. Please help.

Have you done a reset? Hold down the home button along with the sleep/wake button until you see the apple, then let go.

Similar Messages

What do i do if my iphone 4 front and back camera doesn't work

what do i do if my iphone 4 front and back camera doesn't work

gordonw26 wrote:
Do you have a crack in the screen
What does this have to do with the camera not working?

Iphone 5c front cam doesn't work...

hey, as I said my FRONT cam doesn't work on my Iphone 5c.. I had it 2 weeks ago. When I open the photo app its work good for the
other cam (extern one) but when I wanna take a selfie with the front cam it's like loading and I can't take any picture from the front cam. I'm on an Iphone 5c 8Go on 8.1.2. I was waiting for a bug correction on the new update but it still not working... HELP!
here the front -->

Hey there biloute35,
If you still have not been able to use the front facing camera, I would like to recommend the troubleshooting in the following article:
Get help with the camera on your iPhone, iPad, or iPod touch
If you see a closed lens or black screen when you open the Camera app, try these steps:
Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
Force the app to close, then open the Camera app again.
Restart your device, then open the Camera app again.
If your device has a front and rear camera, try both cameras by tapping (camera swap icon). If you see the closed lens or black screen on only one camera, take your device to an Apple Retail Store or Authorized Service Provider for more help.
Thank you for using Apple Support Communities.
Take care,
Sterling

I just updated my iphone 4 to iOS 7.0.2 and now my back camera doesn't work. Help!?

My front camera works but when I switch to the reverse camera it freezes

Having the same issue with my front camera!!

My Itouch 4 back camera doesn't work, it freezes when i try to open it, how can i fix this and how much will this cost?

Can someone please tell me whats wrong, how I can fix this and how much it will cost me??

If in settings, music, volume limit is off then restart your phone first. Hold the home and off button down until the apple symbol comes up.

Iphone 5 back camera problem after update to IOS 8. Focus doesn't work on back camera!

My device is Iphone 5 64gb IOS 8.
I have problem after update to IOS 8. When i run camera.. I hear some scratch inside my phone. And focus of back camera doesn't work.
1. How can i fix it?
2. Or how to rollback to IOS 7+ ?
3. Should i come to app store with this problem?

I'm having this same problem too. Worked fine prior to iOS update. I contacted Verizon this morning who advised that this is a known issue. They suggested I backup my device, and perform a factory data reset. When prompted to update to iOS 8 again, re-installation has been known to resolve the issue. With all the problems with iOS 8, camera, and overall device slowing, I might just wait for a follow on SW turn.

NEW iPhone 5S back camera not working? Rattling noise heard when phone is shaken?

I just got a gold iPhone 5s today as a free upgrade to my white iPhone 4. I did the iCloud transfer thingy, but deleted the pictures after transferring everything. I didn't check this before the transfer, but the back camera doesn't work in snapchat and the camera app. I tried switching to the front camera in the camera app and it worked. However, the rear camera STILL doesn't work. The only thing is a black screen. I tried pressing the camera button to take a picture... nothing. I even restarted the phone (by holding the home and power buttons) I tried shaking the phone and pressing in the camera. When I shake it, all I hear is something small moving near the top of the phone. What should I do????

Take it back.

Camera app (back + flash) doesn't work

Hey to all of you,
for one day now my back camera doesn't work anymore. The screen is just black. The front camera works normally. I couldn't choose the flash light app either in the swipe up menue. I just updatet my software to the newest one. The phone didn't fall down or anything similar.
Is there anything you can help me with? Thanks in advance for your help. I miss the camera already!
Kind regards,
Julius
Message was edited by: Jules05

FIX FOR REAR CAMERA AND FLASHLIGHT!!!
I also had the same flash and rear camera problems as everyone else but I figured it was a software problem.
To fix the flash/flashlight, simply download the flashlight app. The one everyone used before iOS 7. The flash should work immediately.
To fix the rear camera go to Settings > General > Restrictions. Enable restrictions and turn the Camera off, then take the restriction off. Check your camera, it should work immediately.
Hope this answers a lot of questions and saves a bunch of money due to Apple's failures.
Cheers,
Tim

I have Iphone 4 it was work fine in my country (bahrain) i went to UK and i change sim card to O2 and when i came back it doesn't work in my country i think because i update the carrier in Uk its my carrier now 10.0 and the others in my country is 9.0

I have Iphone 4 it was work fine in my country (bahrain) i went to UK and i change sim card to O2 and when i came back it doesn't work in my country i think because i update the carrier in Uk its my carrier now 10.0 and the others in my country is 9.0

We had the same problem, but figure out the solution.
You MUST have at least 1 song added to your ITUNE! After you add a free song, then everything else should work as normal!
Hope this helps!

IPhone 4s back camera not working even after buying new iphone 4s

Back when the ios 6 updates were coming out in 2013 my iPhone 4 back camera stopped working, after trying way too many ways to reset the phone and finding others with this same issue I decided to start over I bought a new iPhone 4s so this one was better and 32gb instead of 16gb and it was 9 days later the back camera stopped working on my NEW iphone and still doesn't work to this day? What on earth should I do? How can this be fixed? I've tried hard reset, backing up the new phone, all the tricks I've tried on both phones do not work!!

A new phone has a warranty. So take it to an Apple store. If they can't fix it, they will replace the phone. Or do you mean: it stopped working after 9 days, but then you waited until the warranty ran out and then ask us?

IPhone 3GS iOS 6.1.3 - camera doesn't work. Shutter won't open & camera button becomes disabled. Pls advise what to do? I have already tried resetting the phone several times.

iPhone 3GS iOS 6.1.3 - camera doesn't work. Shutter won't open & camera button becomes disabled. Pls advise what to do? I have already tried resetting the phone several times.

Hello Kunmon,
The following article provides some useful troubleshooting that can help get your iPhone's camera working correctly.
Camera isn't functioning or has undesired image quality
If the screen shows a closed lens or black image, force quit the Camera app.
If you do not see the Camera app on the Home screen, try searching for it in Spotlight. If the camera does not show up in the search, check to make sure that Restrictions are not turned on by tappingSettings > General > Restrictions.
Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
Cases can interfere with the camera and the flash. Try gently cleaning the lens with a clean dry cloth or removing the case if you see image or color-quality issues with photos.
Try turning iPhone off and then back on.
Tap to focus the camera on the subject. The image may pulse or briefly go in and out of focus as it adjusts.
Try to remain steady while focusing:
Still images: Remain steady while taking the picture. If you move too far in any direction, the camera automatically refocuses to the center.
Note: If you take a picture with iPhone turned sideways, it is automatically saved in landscape orientation.
Video: Adjust focus before you begin recording. You can also tap to readjust focus while recording. Exiting the Camera application while recording will stop recording and will save the video to the Camera Roll.
Note: Video-recording features are not available on original iPhone or iPhone 3G.
If your iPhone has a front and rear camera, try switching between them to verify if the issue persists on both.
My issue is still not resolved. What do I do next?
Contact Apple Support.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Cheers,
Allen

I updated iphone 4 to ios 7.1 and the camera doesn't work. what can I do?

i updated iphone 4 to ios 7.1 and the camera doesn't work. what can I do?

First, try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again. You will not lose data by resetting, but it can cure some glitches after installing new software or apps.
If this does not help, and to rule out a software issue, set it up as new device without using the latest backup, in case that backup contains corrupt data.
Is the camera working after that, restore from the backup. Is the camera still not working, this might be a hardware failure and you'll have to get the phone serviced by Apple:
How to back up your data and set up as a new device
iPhone - Contact Support - Apple Support

My iPhone 4 camera doesn't work the shutter is not opening. How to fix it?

My iPhone 4 camera doesn't work the shutter is not opening. How to fix it?

iPhone User Guide
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
If you try all these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first...

IPhone 4, with iOS7 camera doesn't work

Just got a iPhone 4 from my sister when she upgraded and updated it to iOS 7 and the camera doesn't work now. Is there anyway to get it to work?
Thanks,
Wayne

Hello there WayneHope,
It sounds like your camera is not launching at all. I want to recommend the troubleshooting outlined in this article named:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Camera isn't functioning
If the screen shows a closed lens or black image, force quit the Camera app.
If you do not see the Camera app on the Home screen, try searching for it in Spotlight. If the camera does not show up in the search, check to make sure that Restrictions are not turned on by tappingSettings > General > Restrictions.
Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
Third-party cases can interfere with the autofocus/exposure feature and the flash (iPhone 4 only); try removing the case if you have image-quality issues with photos.
Try turning iPhone off and then back on.
Tap to focus the camera on the subject. The image may pulse or briefly go in and out of focus as it adjusts.
Try to remain steady while focusing:
Still images: Remain steady while taking the picture. If you move too far in any direction, the camera automatically refocuses to the center. Note: If you take a picture with iPhone turned sideways, it is automatically saved in landscape orientation.
Video: Adjust focus before you begin recording. After recording begins, you cannot readjust focus until you stop recording. Exiting the Camera application while recording will stop recording and will save the video to the Camera Roll. Note: Video-recording features are not available on original iPhone or iPhone 3G.
If your iPhone has a front and rear camera, try switching between them to verify if the issue persists on both.
Thank you for using Apple Support Communities.
Regards,
Sterling

I bought a new iPhone 5s and its front and back camera are not working, showing black image. My phone is IOS 7 updated, and some one insisted that its is software updation problem, and can be resolved by updating to IOS 8. Kindly suggest on this. Wil

I bought a new iPhone 5s and its front and back camera are not working, showing black image. My phone is IOS 7 updated, and some one insisted that its is software updation problem, and can be resolved by updating to IOS 8. Kindly suggest on this. Will this resolve my issue?

any advise..?

IPhone 4S back camera doesn't work

Similar Messages

Maybe you are looking for