Iphone 4s camera shutter - frozen

Hi
I have had my iphone 4s three weeks, and as on Sunday camera shutter is 'frozen' launches camera, but then shutter will not open (front or back. Have closed in background and re-opened, have disabled in restrictions, and then re-enabled, switched on and off (many times) let battery die and recharged and have resynched it. I am on latest IOS. Any other suggestions/ideas?

Basic troubleshooting steps clearly outlined in the User Guide are restart, reset, restore from backup, restore as new device.
If you have been through ALL of the troubleshooting steps and you're still having problems, then you'll need to bring your phone to Apple for investigation.

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  • I have restored my iphone but camera shutter still will not open/work, i have restored my iphone but camera shutter still will not open/work

    I have restored my iphone but camera shutter still will not open/work

    Try closing the Camera app completely and see if then works when you re-open it : from the home screen (i.e. not with Camera 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Camera app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
    If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.

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    My iphone 4 camera shutter won't open. I have already done a restore and I am using the latest iOS. The front facing camera works during FaceTime but crashes when I switch to rear camera. in Camera mode I can't switch to front camera. I plan on replacing this phone with an iphone 5s when it comes out but I need this phone to work until then.

    When you did the restore, did you restore from a backup or restore as new? The final step of user troubleshooting is to restore as a new device, not from a backup. If you restore as a new device and the camera still does not function, it is probably a hardware issue. Make an appointment at the Apple Store Genius Bar and have the device checked by a Genius.

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    iphone 3gs - camera shutter 'locked'. switched on 0ff. no help. Suggestions? thx.
    RS34
    [email protected]

    Try basic troubleshooting from the User's Guide... or check out the "More Like This" section to the right.

  • Iphone 4 camera shutter not opening

    hi all,
    actually my iphone 4 camera shutter is not opening. im facing this problem after update,and is the replacement policy is also liable in inda , please help me out thanks in advance

    I read it, in that case (holding sleep/wake + home until iphone reboots): I have both rebooted and resetted my iPhone several times. Still without camera shutter.
    I have also removed and again installed several apps that use the camera, without success.
    The last time I'm sure the camera still functioned properly was January 1st.
    I have also force-quitted all apps from the background.
    Also, the flash on the rear of the phone does not work as it should. I have an app that enables it (Light as SpringBoard name), but the app does not respond to the on/off toggle and the flash just goes on and off randomly (not as strobe!) and uncontrollable.
    (I feel like David Attenborough saying camera shutter so often, "And this is a camera shutter: ...")
    Message was edited by: GoogolplexNL

  • My iphone 4s camera shutter will not open

    My iphone 4s camera shutter will not open. tried resetting setting, tried turning off and on phone, tried closing the apps. any suggestions?

    Have you tried rebooting your iPhone by pressing and holding both the Home and Sleep buttons at the same until the Apple symbol appears ignoring the power off slider?

  • IPhone 4 camera shutter won't open when on WIFI

    SInce upgrading to iOS 5.0.1 on my iPhone 4 the camera app's shutter won't open when on wifi.  Works fine when on 3g.
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    Steve

    Camera shutter PROBLEM SOLVED on my iPhone 4.   It looks the shutter locking is due to moisture.   I dried the phone using the cold very dry air from an air conditioner outlet for one hour.   The shutter began opening lickety split, better than ever before.(refrigerator or freezer wll not work!!!! - will not dry the phone internals) .   
    A guy on Youtube suggested drying out an iPhone 3 in the sun to solve Wifi operation problem and I decided to try on my iPhone 4.  The trick worked, camera shutter opens in about 1/2 second rather than 4 or 5 seconds or never.   To remove moisture from the phone, I suggest the A/C trick as more effective and safer than sun or hair drier.   Other possibility could be the 2 day jar of rice treatment.    RS in Kuala Lumpur

  • Iphone 4 camera shutter stuck

    I updated my iphone 4 to iOS 5.1 and now when I go into my camera the camera shutter is stuck closed how do i fix it so i can use my camera again.

    What have you done to try and troubleshoot this? Power the phone off/on. If it still is not working, then try a reset. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. See if it works after that. Next step if no help is a restore, first from a backup, and if necessary as a new device. Last step is to make an appointment at the Apple Genius Bar and have them check for a hardware problem.

  • IPhone 4 camera shutter will not open

    About 2 weeks ago the camera shutter on my iPhone 4 stopped working. Ive tried resetting it and it still doesnt work. Plase help!

    Yes I already tried this, many people have said this and seems to be a common problem

  • Iphone 5 Camera Shutter will not open

    I have an Iphone 5 and the camera shutter will not open, i will not work in any other camera app either. I can open and reopen it several times and then manage to click the front camera which does work fine. I have called Apple Support (which isnt helpful) as have to pay for them to run through troubleshoot with me!!! - I have not even had the phone for a year, anyone sorted this issue or have this issue?
    I have tried all resets and again same problem!!
    thank you

    From experience you can try a restore but this usually would be resolved by hardware service. Seek service at your local "Genius Bar" if possible.
    www.apple.com/retail

  • HT201401 iphone 3gs camera shutter wont open

    how can i get the camera shutter to open
    on my phone?

    Try basic troubleshooting from the User's Guide... or check out the "More Like This" section to the right.

  • IPhone 4 camera shutter will not open, iPhone 4 camera shutter will not open, iPhone 4 camera shutter will not open

    Hey, so about a year ago I had this problem and went to apple but they were no help at all and did nothing but it seemed to work by itself afterwards.
    However this past week my camera shutter has no been opening and I have looked online for ways to make it work.
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    Yes I already tried this, many people have said this and seems to be a common problem

  • Camera shutter frozen on iPhone 4

    Hi,
    Have seen many requests for solution to this problem.

    I have seen the other threads on this subject and cannot believe this has not been resolved. This must be the most common fault on an IPhone 4 still not resolved!!!!!

  • Having trouble with iPhone 5 camera shutter not opening

    Any ideas what I can try. Sometimes it works and other time the shutter locks up.

    Hello Wildcat74
    There are some steps to try out that I have highlighted for you in the article below for iPhone hardware troubleshooting.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Camera is not functioning
    If the screen shows a closed lens or black image, force quit the Camera app.
    If you do not see the Camera app on the Home screen, try searching for it in Spotlight. If the camera does not show up in the search, check to make sure that Restrictions are not turned on by tapping Settings > General > Restrictions.
    Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
    Third-party cases can interfere with the autofocus/exposure feature and the flash (iPhone 4 only); try removing the case if you have image-quality issues with photos.
    Try turning iPhone off and then back on.
    Tap to focus the camera on the subject. The image may pulse or briefly go in and out of focus as it adjusts.
    Try to remain steady while focusing:
    Still images: Remain steady while taking the picture. If you move too far in any direction, the camera automatically refocuses to the center. Note: If you take a picture with iPhone turned sideways, it is automatically saved in landscape orientation.
    Video: Adjust focus before you begin recording. After recording begins, you cannot readjust focus until you stop recording. Exiting the Camera application while recording will stop recording and will save the video to the Camera Roll. Note: Video-recording features are not available on original iPhone or iPhone 3G.
    If your iPhone has a front and rear camera, try switching between them to verify if the issue persists on both.
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • IPhone 3G *Camera Shutter Not Opening* Possible Solution?

    Curious...
    Does anyone know if you were to take out the old camera and install a new replacement camera, would that fix that shutter problem? Would the shutter re-open again???
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    Would apprciate a response or answer to this. Thank you in advance!
    Note I know there was already a forum on this question, but I haven't seen anyone suggest this possible solution. And NO I do not have warranty. So I cannot get this iPhone replaced.
    Message was edited by: XxGhostXDemonxX

    So I cannot get this iPhone replaced.
    But you may be able to get it repaired...
    http://www.drcellphone.com/
    http://www.ipodjuice.com/apple-iphone-repair.htm#iphone-repair
    http://www.techrestore.com/

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