IPhone 4s can not be restored. A unknown error occurred (1)

My phone decided to turn itself off, and now wont restore,just getting the message "iPhone can not be restored. An unknown error occurred(1). I've tried the hold power and home button together but doesn't work.
Any ideas anyone?

Hoping someone has an answer for this as well. Some of the things I've tried are:
- Installing on different machines
- Using different USB cables
- Using different USB ports
- Restoring while the phone is in DFU mode
- Connecting the computer directly to the router
- Restoring on Windows 7 and Windows XP (no access to a Mac)
Each and every time I get the same Unknown Error (1) message.

Similar Messages

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  • HT201210 the iphone could not be restored. an unknown error occurred (1015).

    the iphone could not be restored. an unknown error occurred (1015).

    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
    http://support.apple.com/kb/TS3694#error1015.

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  • The Iphone could not be restored.An unknown error occurred(1604)

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    iOS: Resolving update and restore alert messages
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    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
    If you can’t update or restore your iOS device
    http://support.apple.com/kb/ht1808
     Cheers, Tom
    Check for hardware issues
    Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
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    Message was edited by: Texas Mac Man

  • TS3694 Has anybody had this error message: "the iphone could not be restored. an unknown error occurred (1015) ???

    the iphone could not be restored an unknown error occurred 1015

    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.

  • TS3694 Hi the iphone iphone could not be restored. an unknown error occurred (56). what mean that?

    Hi the iphone iphone could not be restored. an unknown error occurred (56). what mean that?

    More than likely a hardware issue.  You will need to take your phone into Apple.
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  • HT201210 the iphone could not be restored. an unknown error occurred (2)

    the iphone could not be restored. an unknown error occurred (2)

    From the article the question was posted from:
    Errors related to third-party security software
    Error 2, 4 (or -4), 6, 1000, 9006            
    Follow the steps to troubleshoot security software. Often, uninstalling third-party security software will resolve these errors.
    There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. An incorrectly set default packet size can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
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    Verify that communication to albert.apple.com or phobos.apple.com isn't blocked by a firewall or other Internet security setting.
    Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under "Advanced steps > Rename, move, or delete the iOS software file (.ipsw)" below for file locations.
    Restore your device while connected to a different network.
    Restore using a different computer.

  • The iphone iphone could not be restored an unknown error occurred(9) pleas i need help

    the iphone iphone could not be restored an unknown error occurred(9) pleas i need help 
    i phone 5

    Hi there vienna.hassan,
    You may find the troubleshooting steps in the article below helpful.
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/ts3694
    Error 9
    This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if you manually disconnect the device during the restore process. You can resolve this issue by using USB troubleshooting, using a different Dock Connector or Lightning Connector to USB cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
    -Griff W. 

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