IPhone 4s can not recieve picture messages from non- iphones

My IPhone 4s can not receive or send picture messages from non Iphones. Also, I do not receive group text if there is someone in the group that does not have an IPhone. thanks for the help in advance.

Dear bgeorge843,
Good afternoon. Thank you so much for trying the troubleshooting steps provided. Let's try other options in troubleshooting.
First lets reset your network settings. For directions on how to reset your network settings click http://vz.to/19OMzKU . I also noticed you mention you have no problems sending pictures to iPhones. Also, are you the account owner? Have you verified there are no blocks on your account that may restrict you from sending picture messages? We look forward to hearing from you.
Thank You,
MichelleS_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT

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<Edited By Host>

You can try the following on your friends phone:
1. Remove the contact card
2. Then turn off iMessage and then back on again
3. Go to Messages and compose a new message
4. Press +. This will make a list of recent contacts pop up.
5. Click on the info button number of the contact you are trying to reach.
6. Remove from Recents
7. Try to compose another message
8. If the message attempts to send as blue (imessage), press on the message.
9 Option to send as SMS will appear (as long as they have SMS turned on.
10. Repeat and rinse.
11. Messages will start changing over to all SMS as the user will show as non-imessage user.
Hope this helps

IPhone 4s wont send picture messages to non iPhone users.

I've tried reinstalling the IOS 6, changing the settings, shutting off the phone. I can not send picture messages to non iPhone users but can send texts and receive texts and receive picture messages. just can't send. Help.

jannwj, sending and receiving pictures is very important these days because we try to capture the moment all the time. I know this issue is frustrating because I take, send, and receive pictures at least 20 times a day. I researched your issue and did not find this as a known issue. Do you receive a error message? I recommend checking your message settings to ensure they are enabled. I have listed the steps below:
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3) From MMS Messaging, drag the switch left or right to enable / disable. Enabled when set to ON.
Please let me know if this helps. Also ensure the data network is enabled. I have listed steps below:
1) From the home screen, select Settings.
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2. Then turn off iMessage and then back on again
3. Go to Messages and compose a new message
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6. Remove from Recents
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8. If the message attempts to send as blue (imessage), press on the message.
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IPhone 4s can not recieve picture messages from non- iphones

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