IPhone 4s cannot be restored at this time because the i phone software could not be contacted ios 6.1.2 to 6.1.3 plz help me

iPhone 4s cannot be restored at this time because the i phone software could not be contacted ios 6.1.2 to 6.1.3 plz help me

Did you check your security software settings on your computer? iTunes has to be able to contact Apple servers during the update process:
iTunes for Windows: Troubleshooting security software issues
If you are trying to update your phone over the air, try to use your computer  and iTunes instead.

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