IPhone 4s charge issues

Hello, my iPhone 4s goes to Apple logo when I plug it in to charge, but it doesn't charge. What should I do? Replace the charger, and the battery?

Hi be.okey,
If your iPhone is having issues with charging I would suggest that you troubleshoot using the steps in this article -
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/HT1476
Thanks for using Apple Support Communities.
Best,
Brett L

Similar Messages

  • IPhone 4 - Charging issues including "This accessory may not be supported."

    So for the past couple of weeks, on and off, my iPhone 4 (2 years old) has been having intermittent charging issues. I have gone through four charging cords, all from Apple, and two charging blocks, both from Apple - none of these change/resolve the issue.
    I had an online chat through Apple with someone a week ago, and she suggested resetting my settings only (resetting the entire phone was my husband's idea) - resetting the phone entirely did not resolve the issue, and resetting the settings (and only the settings) works for maybe 1-2 days maximum. Any of the following things happen when plugging in the phone to charge:
    1) The phone charges normally (very rare anymore, happens more often if I reset the settings on the phone first then put everything back the way I want it)
    2) The phone charges for maybe two seconds, then a message pops up that says "This accessory may not be supported." (8/10 times this happens, can usually get it to charge normally if I unplug and replug a bunch of times)
    3) The phone makes the noise/vibrates like it is charging, but the battery percentage will go down over time. (rare, but does happen)
    An Apple store visit is not exactly...possible? I live an hour and a half away from my closest one, and the location is not easy to get to (cross a bridge, pay $13 toll, $13 to get back over to go home, and that's just the way there and back...forget finding the place). I have cleaned out the phone at the charging port more times than I can count. My husband seems to think it is a battery issue...thoughts?

    iOS 7 will give errors on non Apple certified peripherals.  So make sure you only use Apple certified products. Did you backup the phone and then RESTORE AS NEW (not reset)? Try doing that by plugging the phone to iTunes on a computer. See if that helps. If it solves the problem, there could have been corrupted software on you phone. If not, it could be a hardware issue (including the battery), in which case you would need to go to a Apple Store or authorized service provider.
    Use iTunes to restore your iOS device to factory settings - Apple Support

  • Iphone 6 charging issue

    hello,
    i seem to have an issue with my phone charging, i have two apple lighting cables that work perfectly, however, if i try and use any other lighting cable, including two brand new cables from apple, they will not charge. when my phone dies, and i plug it in using a different cable, it says its charging, but it never comes back on, and im stuck with a black screen and can't do anything with it until i get to my two cables.

    Hello bobrulesall,
    Based on your description of your configuration and the charging issues you are having (charging only from a specific pair of Apple Lightning cables), you may want to have your iPhone evaluated and/or serviced. You may find the information on the following page helpful:
    Apple - Support - Service Answer Center
    Sincerely,
    - Brenden

  • IPhone 5 Charging Issues

    Hi I am using iPhone 5 and its battery got drained off two days ago and I am trying to charge it by plugging to power cable/ USB port. Its not turning on can you please provide me some solution for this problem.
    I have face same issue with my iPad couple of months ago and we still in a situation to get alive, there are few issues with iOS 8 I suppose. I have produced my iPad infront of the service center though I have the warranty period they are not in a position to solve the issue.
    I request people come with some valuable inputs and suggestion which will help to get my problems solved.
    I am rethinking to buy a mac pro or air because if the same arises again i need to sit idle though I have the warranty. Apple people please help us.

    Hey chinna99,
    Thanks for the question. If I understand correctly, the iPad is not turning on after the battery was drained. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
    If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
    If you can’t charge your iPhone, iPad, or iPod touch - Apple Support
    Thanks for using Apple Support Communities.
    Have a good one,
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  • IPhone 4 charging issue.. battery problem?

    hi i was wondering if someone could help me ive got an iphone 4 ios5.1 and last couple of days the battery has been draining extremely fast (approx 2 hrs) and behaving erratically.. ie going up to 100% fast, or disconnecting at 29% or 51% and saying it has no battery power left. and now it completely wont turn on and has the symbol for no charge even after i left it to charge for the whole night- as soon as i disconnect it it goes back to the no charge symbol and is impossible to turn on.
    it turned on once when i tried it randomly but it only stayed on for about 5 minutes on 100% battery, and then shut down again giving the no battery symbol.
    ive tried different chargers and usb chargers etc but it seems to have the same effect. i just want to be sure if its a problem with the battery or not- has anyone else had this issue before? could it be something other than the battery? thanks

    Update: I found 8 new bugs on iPhone 4/S with IOS 5. Even you turn everything off you still are draining faster than the iPhone 4.

  • Iphone 3G Charging issues after software upgrade

    I recently upgraded my iphone 3G software to 3.0.1. Things were working just fine until this morning when i tried charging my phone by plugging it to a wall socket. I was surprised to learn that my phone would not charge. I then plugged it via USB to my computer and it started charging. I tried the following steps to resolve my phone's problem:
    1. reset my phone settings;
    2. hard reset; and
    3. disable push for my accounts.
    Despite following these steps, my phone would still not charge through an electrical outlet. Although it seems like a consolation that my phone would still charge via USB, I find it very inconvenient to lug my laptop around and open it every time I need to charge my phone. Hope to hear from those who have successfully dealt with this problem. Thanks in advance.

    I have a similar issue - w/two different variants.
    Charging was an issue before and after upgrade.
    And the phone will charge if I try different outlets (sometimes as many as 4 or 5 which I think might be due to different circuit breakers) - once I get it working in one, then I can go back to the first outlet and the phone will charge when I plug it in.
    I was about to post this concern in a separate thread (and still will) because this is a huge issue when I travel. I did swap my wall adapter without any change. My wife ALSO has the same issue with her 3G iPhone.
    FRUSTRATING -

  • IPhone 5 charging issue ?

    I normally put my iPhone 5 in charge at night and take it off in the morning once I get up, the device stays in charge for around 5 hours on a regular basis. I am wondering whether I am overcharging the device  ?  Since it still stays on charge even when the battery gets full, does it affect the device ? Please suggest.

    The iPhone charging circuit turns off when the battery is full. I leave mine on during the night and have never had a problem. I've used iPhones from the beginning. See this if you have further questions about batteries for the iPhone. http://www.apple.com/batteries/iphone.html

  • Is Apple going to address the issue with the IPhone 5 charger port?

    Hi all
    I have had an IPhone for about 4 years and have had my current iPhone 5 for just over a year,I never had any problems until recently. Just before Christmas I started having issues with my IPhone not charging, I bought a new charger and the problem continued so I went into the Apple store in Newcastle, they pulled some dust out of the charger port and the issue appeared to be resolved. However after Christmas it happened again, and again I went to the Apple store, they did the same thing and the phone worked fine for a month. However, this last week the problem has come back, this time when I took the phone into the store, they tried pulling dust out the port but the phone would still not charge, I was then told that as the phone is out of warranty there is nothing they can do other than charge me £209 to fix it!!
    What concerns me is that after speaking to other iPhone users and doing some online research I have discovered this is a seriously common problem. So now through no fault of my own, I am left with a phone, which doesn't work and costs me £48 a month. Another concern is that I originally took the phone to the store with this problem before my warranty ran out and was given a 'temporary fix', which made the phone last untill just after my warranty has ran out!
    I am angry and disappointed, this issue needs to be addressed as the Phones appear to be like a ticking time bomb waiting to break, and for those of you like me, who this happens to you after the warranty is up, you are elft with no solution other than to pay £209!!!!

    Or talk to the store manager or Apple Customer Relations and explain that you brought the phone in twice before the warranthy expired for the same problem and that there was no permanent solution, though if clearing out the debris fixed it previously, it's perhaps unlikely that they'll think it a defect. You can try, though. Just complaining here will accomplish nothing since we're all fellow users in these forums.
    Regards.

  • IPhone will charge but not be recognised by iTunes or iPhoto, other iPhones will though with same cable, How can i fix it?

    Suddenly my iphone stopped being recognised by the Mac, ive tried other iphone which work so I know the cable and itunes work but my iphone is simply not picked up.
    I dont know why although in june 2010 I got it slightly wet but it dried out and worked again about 5 days later if thats related?
    I have no idea what to do and my tech specs are:
    Macbook pro 2011 late
    Newest version of Lion OS X
    iTunes at newest version
    iPhone with os 5.0.1

    I had the same issue, my iphone would charge when i plugged it in but the computer would not pick it up, so i read this forum and other ones as well as went through the apple approved methods of trying to fix it and did all of them, then today my iphone charge ran down because i hadn't taken the time to plug it in to charge and it died, then when i plugged it in and it got it's life back and was charging, the computer read it,
    so i recommend letting the charge completely run out until your iphone dies then plug it in.

  • Infuritated with iphone 3gs recognition issue

    For the past month I've been trying to resolve an issue with an iphone 3gs running OS 4.3.4. This phone is not detected by any pc/laptop or itunes. This issue is heavily reported everywhere with a multitude of apparent solutions, I swear to god I've tried everything multiple times except doing a factory reset which i'll be damned if I do.
    Now this iphone used to connect/sync fine all the time without issue, we didn't update or sync it with the laptop for about a month and during that period obtained an ipad 2. We set up the ipad 2 on the same itunes account without issue. Later I finally went to update to iOS 5 on the iphone 3gs. This is when I first detected the issue. The phone was no longer being recognized at all. It doesn't show up in my computer, itunes doesn't detect it, it doesn't pop up in the device manager when connected and even the camera isn't recognized.
    As I stated, I've tried everything except factory reset.
    I've tried;
    1) Changing cables- the official one that came with it, one with iphone 4s, ipad 2 cable, spare cable, 3rd party short cable, 3rd party long cable. No difference. none of these cablesd allow the phone to be detected, none of the phones allow the iphone to pick up a charge from a usb connection EXCEPT the 3rd party black one.
    2) Using all above cables on 2 different laptops, 3 different pcs. Exactly the same as above.
    3) Everything on this page http://support.apple.com/kb/TS1538
    - Apple Mobile Device Support is installed
    - Have restarted the apple mobile device support service several times
    4) Itunes is completely up-to-date I have reinstalled itunes about 5 times now, i'll be loathed to do it again. I've repaired, I've followed guides to completely remove all traces of itunes/quicktime/apple including from registry, and then reinstalled.
    5) I've entered revovery mode and tried everything listed here http://support.apple.com/kb/ts1538
    6) I've disabled and removed any potential 3rd party software including anti-virus.
    7) I've tried removing potentially erroneous pictures created by apps or obtained by means other than directly from the iphones camera.
    8) Tried removing lock on phone
    9) Tried taking pictures on phone to bring camera up on windows.
    10) Carefully and thoroughly cleared and cleaned the inner contacted for the usb connection cable on the phone.
    11) Updated all intel based drivers (usb/motherboard) and reinstalled them.
    NOTHING is working.
    The itunes account for the phone is installed on a windows vista pc, as stated earlier it used to always work without issue. I can't see how the issue wis with the laptop as it is not recognized in the same manor on other devices.
    There are 2 or 3 things that could be potentially causing the issue. My main thought is something to do with the install of the ipad 2. The ipad 2, on the same laptop, IS recognized, by both the laptop and itunes, in other words, there are absolutely no issues with the ipad 2 which the iphone 3gs has.
    If I connect say my iphone 4 to the laptop (or any other device) it IS recognized. In other words every other apple device, be it iphone, itouch or ipad works with every laptop/pc i have except the iphone 3gs.
    To clarify, the iphone 3gs is working absolutely fine on it's own, it just isn't being detected by anything. The iphone 3gs charges absolutely fine on a official apple power cable with plug.
    My phone has never been and is NOT jailbroken.
    There are some slight discrepencies to information in this article http://support.apple.com/kb/TS1538 pertaining to the Apple mobile device USB driver.
    With the iphone 3gs, as mentioned, when connected, it does not appear in the device manager. All my other apple devices do appear. For example the ipad 2 and the iphone 4, however, slightly differently as described in the article. The apple mobile device usb driver appears not under "Universal Serial Bus Controller" but under "Portable device". When the iphone 3gs is connected "Portable device" isn't even listed (as the phone is not recognized).
    Ive tried connected the iphone 4 on one cable then the 3gs on another but only the iphone 4 is detected on the pc/itunes still.
    All I stated it as a potential issue I don't truly believe the installation of the ipad 2 is the reason as other devices work fine.
    Another possiblilty is to do with the picture issue, this has been reported alot around the web and is by far the most bizarre issue. If this was indeed the porblem I'd be beyond infuritated, consider the phone has thousands of pictures from a multitude of origins, be it the camera, bluetooth, emailed, downloaded, another camera app, an editing app. Bare in mind this is over a number of yeears and has not caused issues, then suddenly, it is. And the solution, delete the pictures that didn't come directly from the camera, i don't even need to state how nigh on impossible that is, for myself, i'd have to delete every single picture to ensure I got them all. The problem there? As is the major problem? As is the reason I can't just factory reset? The phone hasn't been backed up in a long period of time, I'd be losing far too much. The bottom line, this absolutely should not be happening and there has to be a simple yet not obvious fix for this.
    The final possiblity? The usb port on the phone is faulty? Now bare in mind it gets a charge from being plugged into a socket (non-usb) and also gets a usb charge from a single 3rd party cable? Could this really be the issue? Would it make sense a charge is possible but not detection? It's definately not the cable, so that would leave the physical port on the phone? As i stated earlier I've cleaned this properly and ensured there's no signs of physical damage. The phone is obviously no logner under warranty and I honestly don't beleive it's damaged to the extent it won't be recognized.
    I've probably missed a fair few things out i've tried to resolve this, but this is lengthy enough for now. Any suggestions greatly appreciated. I would love to resolve this without having to attempt a factory reset or delete all the photos. If there was a way to mass send every photo at once via email or bluetooth I'd try that then delete them, is there? I mean i do NOT want to be doing this one at a time. I really need to get the phone detected so i can backup my phone and (if then possible) transfer the data to my new iphone 4s (in the post!).
    I love apple but this issue is quite disgusting and it's very apparent and widespread, there's just too many possibilities to it and unfortunately all the above don't seem to be helping.
    Thanks for reading!

    It COULD be the photos; the Camera Roll was never intended to be permanent storage; it is for temporary photo storage until the photos can be transferred to a computer, just like you would do with any other digital camera. However, the problems that you have read about with corrupt images only prevents the Camera Roll from being accessible on the computer, it does not interfere with syncing.
    It could also easily be a hardware issue with the phone. I consider this the most likely. However, here is something desperate you can try (desperate only because it may not work; it isn't going to hurt anything): Open a Windows command line with Administrator privileges, and type:
       netsh  winsock  reset
    For your photos, you have a couple of options.
    Dropbox (www.dropbox.com) - Open a free Dropbox account on your computer, install the free Dropbox app, then copy the Camera Roll photos to the Dropbox Photos folder. They will appear in the dropbox folder on your computer as if by magic.
    Picasa (picasa.google.com) - Open a free Picasa account. Purchase the MyPics app for the iPhone (not free, but inexpensive), and upload all of your photos to Picasa using MyPics
    There are other apps with similar functionality, but these are the easiest to use.

  • Why won't my iphone 3gs charge even though it is plugged in?

    Hi guys, so I've had my 3gs for nearly 2 years. A couple of weeks ago I noticed that charging it wasn't going easy. When my iphone shuts down from no battery life and I plug it in to charge, it charges enough to turn itself back on, but when it eventually turns back on it won't charge anymore? Even though it is still plugged in and switched on by the plug. So I have to take out the USB, turn off the switch to the plug, turn the switch back on, plug the USB back in and it charges again.
    BUT, recently not even that does it. I've tried different plug sockets, i've rebooted it. I've tried leaving the USB cable in and just turning on and off the plug switch.
    So at the moment it's just going through a circle of running out of battery, charging and turning itself back on, having 4% battery and dying again and repeating.
    So I googled my problem and didn't really find a solution. I mean the plug and USB cable are fine. Clearly it charges fine because it charges enough to turn itself back on when it's shut down. 
    I found out that when the iphone is plugged in but turned off it still charges so I tried this when it started itself up again, and it charges!!
    But why won't it charge when the phone is on and plugged in??

    Hi waplington123,
    If your iPhone will not start up unless connected to power, you may want to troubleshoot using the steps in this article -
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Specifically -
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Thanks for using Apple Support Communities.
    Best,
    Brett L

  • New IPhone 4 charger charges when plugged into computer but not found in ITunes

    I recently bought a Reiko Iphone 4 charger and when I plugged it into my computer it charges the phone but is not found on itunes or IPhoto..how can I fix this?

    Hey tke6191!
    Here is an article that will help you troubleshoot this issue with iTunes:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

  • Why won't my iPhone 5 charge?

    My iPhone is a 5S that I bought right before iOS7 came out. Once I updated the phone, it experienced a lot of crashes. iMessage doesnn't always work, my apps shut down, etc. My biggest problem, though, has been that my phone no longer charges. It will charge for a short period of time, sometimes up to an hour, or sometimes as little as a second before saying either "This accessory is not supported", "This accessory may not be supported", or identifying my Apple charger as one not made by Apple. If the charger remains connected after this message appears, crashes occur. The other day, my phone alarm didn't go off in the morning, and my phone was saying it was 11:57 am when it was actually 2:13 pm... I have the same Apple brand charger I've always had with the lightning cable attached. It's not an issue with the cord or charger cube because this happens with every charging device I plug it into, including other iPhone lightning chargers made by Apple and not run through an adapted, my MacBook Pro, and my iHome. This is driving me crazy, and no one I talk to at the Apple store says they've seen this charging problem before, even though I know they have. Please help!

    Since your phone is still under warranty, take it to an apple store and have them replace it, since you have a faulty iphone, and its not usable.
    For your charging problems, please read this in order to resolve those issues:
    http://ipod.about.com/od/iphoneipodbattery/tp/Iphone-Wont-Charge.htm
    Hope I helped.
    Donnie.

  • IPhone 4 charging but doesn't show signs of charging and wont connect to windows pc

    Hi. I tried to charge my iPhone 4 today however it didn't appear to be charging. I tried different cables, chargers, computers, turning the phone on and off - including holding the home button and lock button down simulationsly, but still wouldn't work.
    I later realized that the phone was in fact charging as when I went to check it later the battery percentage had increased. However there is no evidence of charging when it is plugged in i.e: there is no charging icon in the battery bar at the top. Furthermore, the phone won't connect to itunes and isn't even recognised by my laptop. It just acts like it's not even plugged in (when charging and when plugged into my laptop). Any ideas of what might be the problem?
    Many thanks
    Harry

    Hello Plimmer4
    Check out the articles below to first get it recognized and then troubleshooting the charging issue. If you can get it recognized, check to see if there are any updates that can be done to improve that connection.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    iPhone and iPod touch: Charging the battery
    http://support.apple.com/kb/HT1476
    Regards,
    -Norm G.

  • The iphone has been acting weird. my iphone doesnt charge whenever it is switched On. When I switch OFF the phone, it charges for 2 mins then comes back On and stops charging. I dont know what the problem is. trust me, the problem isnt from d charger

    the iphone has been acting weird. my iphone doesnt charge whenever it is switched On. When I switch OFF the phone, it charges for 2 mins then comes back On and stops charging. I dont know what the problem is. trust me, the problem isnt from d charger. PLS anyone with any solution

    @wetdro
    If your device has been jailbroken during the warranty, Apple will not service it.
    Maybe you missed that in this article:
    Inability to apply future software updates: Some unauthorized modifications have caused damage to iOS that is not repairable. This can result in the hacked iPhone, iPad, or iPod touch becoming permanently inoperable when a future Apple-supplied iOS update is installed.
    Apple strongly cautions against installing any software that hacks iOS. It is also important to note that unauthorized modification of iOS is a violation of the iOS end-user software license agreement and because of this, Apple may deny service for an iPhone, iPad, or iPod touch that has installed any unauthorized software.
    copied from Unauthorized modification of iOS can cause security vulnerabilities, instability, shortened battery life, and other issu…

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