Iphone 4s contacts are deleting by itself

Hi my mom has an iphone 4s. she complains that her iphone 4s has been deleting all the contacts by itself. She has poor computer skills so she didnt have a back up on icloud or itunes. I NEED help

So playing around with the phone this morning, I came to the same conclusion. If I use my fingernail and press down on the top of the volume-up button, it takes off. Note that I am pressing on the tiny little edge of the button, not the big flat part. When the volume starts to take off, I can press the bottom of the volume-up button and it immediately stops.
Looks like I need a new phone. I am hoping it will not be a refurb so soon in the release cycle.

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by mistake my contacts are deleted from iphone and the pc which itunes installed is corrupted, i have the itunes backup folder,is this possible to restore the contacts from my old itunes backup folder to iphone!?

unless you had them synced with icloud or some other email account, very unlikely

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status update -- I tried a lot of other things but finally solved the problem after I removed all the groups from mac address book. (thank-you to my son Ben)
FYI -- along the way I tried doing the reset sync history, which deleted all contacts from the iphone. I initially thought that was a good thing, until I discovered that nothing I tried after that would put the contacts back on the iphone. Next I restored factory settings on the iphone and set up as a new user, but that didn't work either. Or maybe it did; maybe deleting the groups wouldn't have solved the problem if I hadn't deleted all contacts and reset the iphone first.

HT4759 if contacts are deleted?, can they be restored?

If contacts are deleted on iphone 4s during an update ... can they be restored? and if so where are the stored now?

If they are no longer on icloud.com you may be able to restore them from your iCloud backup by following this: https://discussions.apple.com/docs/DOC-4841.

I have set up my iPhone to wifi sync with iTunes on my Mac Air, but my iPhone's contacts are not displaying in Contacts on my Mac...any ideas?

I have set up my iPhone to wifi sync with iTunes on my Mac Air, but my iPhone's contacts are not displaying in Contacts on my Mac...any ideas?

Hi there kushfromgbr,
You may find the information in the article below helpful.
About SyncServices
http://support.apple.com/kb/HT5847
OS X Mavericks
OS X Mavericks v10.9 and later do not use SyncServices. Instead, Mavericks supports sharing your information using several network-based and cloud-based solutions. If you want to sync your information across multiple devices and computers, you should use one or more of these methods. These include iCloud, CardDAV servers, CalDAV servers, and servers that utilize the Exchange ActiveSync protocol.
If you would like more information about setting up iCloud on your devices you can take a look at the article below.
iCloud: Set up iCloud on your devices
http://support.apple.com/kb/PH2609
-Griff W.

TS4002 when to persons are using one apple ID and they sync their contacts to gather then first sync contacts are deleted. how we get it back?

when to persons are using one apple ID and they sync their contacts to gather then first sync contacts are deleted. how we get it back?

You can share the same Apple ID for purchasng form the iTunes and app stores without any problems, but you should all used separate iCloud accounts with separate Apple IDs. (You are not required to use the same ID for iCloud and other services as you do for the iTunes store.) This will prevent you from ending up with merged data. You should also use separate Apple IDs for iMessage and FaceTime or you will end up getting each other's text messages and FaceTime calls.
This article may be of interest: http://www.macstories.net/stories/ios-5-icloud-tips-sharing-an-apple-id-with-you r-family/, as well as this video: http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l.

I use Exchange to sync my iphone4S with Outlook. On my iphone, my contacts are split into multiple records if they have more than one email address - how can I consolidate them on the iphone

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I have loaded my Firefox bookmarks into Internet Explorer Favorited. I also uninstalled Safari.
I go to iTunes on my phone and see no wat to connect my iPhone to my laptop. I see Music, Shows, etc., the kind of stuff I would expect, but no clue as to how to proceed.
Would you please be so kind to fill me in on how to "That syncing is done via iTunes. Connect the device to iTunes, select it, then go to the Summary page and select to sync bookmarks."?
I am not sure what you mean by "Summary Page"
Thank you

HT201317 Do I delete photos off my Macbook so their deleted off my iPhone or do i delete them off of my iPhone so they are deleted off my Macbook? SO confused.

Do I delete photos off of my events or photos on my Macbook so they're deleted off my iPhone
OR
Do I delete photos off of my iPhone so they are deleted off my iPhoto on my Macbook? I'm SO confused.
I just want to delete the photos and not have them come up again when I plug my phone in.
I also don't want duplicates of my photos.

iPhoto sees your phone as a digital camera and offers to import any photos it finds in your camera roll, and only if you click the Import button in iPhoto. If you don't want to import photos, don't connect the phone to iPhoto. If you want to transfer photos from iPhoto to your phone, do that from the Photos tab of your iTunes sync settings and sync. If iPhoto is automaticallly opening when you connect your phone, go to iPhoto>Preferences>General and choose "No application" from the drop-down list next to "Connecting camera opens:".
Or are you talking about photo stream photos?

My contacts just deleted by itself

I just tried to call someone and discovered all but 50 contacts were deleted. Help!

1. Your iPhoto Library didn't delete itself. It may or may not be deleted but whatever is going on the Library did not delete itself.
2. Is the an iPhoto Library in your Pictures Folder?
Other than that:
Remember: we cannot see your machine. There are 9 different versions of iPhoto and they run on 8 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Basic things like :
- What version of iPhoto.
- What version of the Operating System.
- Details. As full a description of the problem as you can. For instance: 'iPhoto won't export' is best explained by describing how you are trying to export, and so on.
- History: Is this going on long? Has anything been installed or deleted?
- Are there error messages?
- What steps have you tried already to solve the issue.
- Anything unusual about your set up? Or how you use iPhoto?
Anything else you can think of that might help someone understand the problem you have.

My contacts are deleted after the upgrade, any ideas on how to get them back

I upgrade my iphone with the new software, 5.0, and all of my contacts are gone. Everything else is still here. Any ideas?

I am having the same problem.....13 years of my HUSBAND'S business contacts are gone. Let me know if you figure this out!

When syncing some contacts are deleted

Since I upgraded to Lion and installed iCloud, when I sync my iPhone (that's a 3GS running software 4.0) weird things happen and the last time I synced it several contacts were deleted.
I think that the problem is with iCloud, since I could not install iCloud in my iPhone.
I would like to uninstall iCloud from my Mac. How can I do that?

Today I found the problem. I had to turn off iCloud in AddressBook preferences. It solved my problem.

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Defince "everything." Did you backup your phone before updating?

My babysitter synced her iphone 4s on my computer and i didnt notice until i synced mine now all my contacts are deleted from my computer. is there any way to get my contacts back on my phone? like a way to restore from before she synced her phone?HELP!!

HELP!! my babysitter synced her iphone 4s with my computer and i didnt notice she deleted all my contacts when she did this. so when i synced mine it deleted all the contacts on my phone! is there any way to restore from before the sync? HELP!!!

if you see the option to restore in itunes, click it. Your phone will give you the option to restore as new, or restore from backup.
http://support.apple.com/kb/HT1414
The above article walks you through it, and has pictures. As for your contacts, if you had them saved to Outlook (windows contacts?) you can follow this other article for getting them back. I know it says ipod, but it will work the same.
http://support.apple.com/kb/HT3191

Itunes match deletes random songs from my iphone, even if i re download them from the cloud, the next day another 3 or 4 are deleted by itself, anyone know a fix?

anybody know how i can fix this, i already tried to turn off itunes match off and on again on the iphone but it does not seem to work, also artwork once downloaded into the iphone it does not stay there, the next day its just a blank artwork and after the internet circles in the top left of the iphone stop spinning, i go back to my music library and then back to the song and it downloads it, but it does not stay there forever, any fix?
it would be kindly appreciated since this is a very annoying bug, specially the songs that just get erased from my iphone for no reason.

Hi Kevinpnb,
Welcome to the Support Communities!
Sorry to hear of your frustration with Music Match on your iPhone. You should be able to delete the music from your iPhone by following the steps in this article:
iTunes Match on iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT5637
Deleting songs downloaded to your device
You can delete a song or album from your iPhone, iPad, or iPod touch at any time. Don't worry; it'll still be in the cloud.
Tap the Music app.
Tap More > Songs at the bottom.
Scroll or search for the song you would like to delete from your device.
Swipe right to left on the song, and then tap Delete.
Note: You must be in Artists, Songs, or Albums view to delete songs from your device. Deleting from a playlist won't remove a song from your iOS device.
Also, this information can be found on page 64 of the iPhone User Guide for iOS 7
http://manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf
Remove a song from iPhone. Tap Songs, swipe the song, then tap Delete. The song is deleted from iPhone, but not from your iTunes library on your Mac or PC, or from iCloud.
If you have iOS 7, this will delete the song from local storage, but the song will still appear with a cloud symbol in the Music app, as you've noticed. To hide the iTunes in the Cloud purchases, navigate to Settings > iTunes & App Store, and disable "Show All: Music”
There may be a few orphaned songs on your iPhone that were partially downloaded or corrupted in some way. If that is the case, you can erase all of the music from your phone. Follow the instructions below and select the Music app under Usage:
iPhone, iPad, and iPod: Understanding capacity
http://support.apple.com/kb/ht1867
If the issue still persists, try backing up your iPhone to iCloud, and then restore it:
iCloud: Restore your iOS device from iCloud
https://support.apple.com/kb/ph12521
I hope this information helps ....
- Judy

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Iphone 4s contacts are deleting by itself

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