IPhone 4S Crash
The other day when i was on safari, the whole application just crashed then went to the lock screen but the screen had all these lines on it and kept flashing. I did a hard rest and it seems to have solved the problem for now..
Does anybody know what could be wrong of how I could find out what caused the crash?
The whole device is going to be wiped so changes are very high that it would be gone.
If you experience the Safari crash again contact me I would be happy to help
[email protected]
Backup device
While device is connected turn off
Then hold down power for 3 seconds
Then without releasing power hold down home button for 10 seconds
Then without releasing the home button release the power button. for 15 seconds [or until iTunes says device needs to be restored.
This restore is a little different from other restores as is restores ROM firmware the OS and user and system data.
Good luck.
As I said if you experience any other problems you can email me and I would be happy to help
Similar Messages
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Hello there,
Why is my iPhone 5s crashing a lot with almost every app I use even sometimes when I open Settings? I like the phone so far other than this very annoying issue. This is my 2nd device after returning the 1st one because of the same problem plus and issue with the microphone that seemed to be over heated after a long period of phone call, and maybe this device will end up to be returned too. I've done hard reset/soft reset many times and even tried to restore as new (from scratch) but nothing really has changed. I enabled the automatically send for diagnostics and usage so that Apple might notice the crazy reports I get from crashing. Please I need help as soon as possible.
Best,
AdelI don't understand what you're asking.
"But what about settings? Is that also something I can even delete?" I don't follow.
You cannot delete the "Settings" category. You can delete some of the apps that have settings set from within settings. That would delete their settings.
Say you have a suspicious app called "Zzyzx". You could delete that app by holding its icon until it wiggles, then click the "X" in its upper left. If Zzyzx had some settings, deleting the app would delete its settings as well.
"Apps work fine sometimes, but sometimes they just crash." Regardless, find those suspicious ones and delete them. Of course, all Apple's apps cannot be deleted (they would not show the "X" when wiggling the icons). But that is fine - they are not suspicious. -
during a update of apple my iphone 3GS crashed an now the operating system wont load up..ive tried to reset the phone to the factory settings using itunes it took 4 hours and completed but my phone still wont come on..what can i do to fix the problem? please help #
In trying to include what information all that I could I should have specified I DON'T KNOW THAT IT WAS DEFINATELY JAILBROKEN when I took it to the apple store they told me there's no way for them to tell if it was jail broken or not. I'm only going by what ppl have told me COULD HAVE BEEN DONE TO THE PHONE. With that said the only thing I know for sure is that the apple tech at the Genius Bar told me that someone took control of my root menu in February & I've had no control of my phone since. I asked him how to regain control & how he knew his exact words were "oh that is out of our scope of capabilities here at this level & you would need an apple engineer to fix it". I said ok then how do I get an apple eng then? He laughed & said you can't!!!! To which I was furious I came home & called apple requesting to speak w/the fraud dept to file a report they said we don't have a fraud dept!! So after a 45 mn phone call again I left w/no answers.
@TJBUSMC1973-
I DON'T HAVE THOUSANDS OF DOLLARS TO SPEND HIRING AN ATTORNEY & Although I appreciate your suggestion I fail to how an attorney would be able to facilitate in any way since there's no suspect. I cannot prove that it's him doing it so I certainly can't pursue legal action w/no proof & no money. :'((
Again I thank you for your advice but I don't think that will help.
I was looking more for a TECHNICAL way to avoid this happening w/a new phone should I buy one or trying to get them out of my phone now! Such as installing some kind of software protection?? Someway to clear out the entire phone (other than factory reset which was done 10 x's w/no success, etc. if this person got in then there HAS TO BE A WAY OF GETTING HIM OUT, right???? -
My iphone keeps crashing and turning itself off.....even though battery life is fine...as soon as i plug charger in it comes bcak on....help very frustrating...3g
absolutely that is frustrating. if the battery life is fine there could be two things software or hardware. to find out if your back up your information in itunes and import pictures and then restore the phone as NEW then you can test it out. if it is still shutting off it is hardware related
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My Iphone keeps crashing since the new update.. how do I get my phone to work right
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First, create a separate login on your computer for your friend. Do this BEFORE you do anything else. Next, make sure iTunes is up to date. Then:
1. Disable auto sync when an iPod/iPhone is connected under Preferences>Devices in iTunes.
2. Make sure you have one contact & one event in the supported applications(Address Book, iCal) on your computer. These entries can be fake, doesn't matter, the important point is that these programs not be empty.
3. Connect her phone, iTunes running, do not sync at this point.
4. Store>Authorize this computer.
5. File>Transfer Purchases(To make sure all purchased content on her phone will be in her itunes library).
6. Right click in the device pane & select reset warnings.
7. Right click again and select backup.
8. Right click again & select restore from backup, select the backup you just made. When prompted to create another backup, decline.
9. This MUST be followed by a sync to restore her itunes content, which you select from the various tabs, You'll get a popup regarding her contacts & calendars asking to merge or replace, select merge.
You should be good to go. -
While updating to ios 6 my iphone has crashed
while updating to ios 6 my iphone has crashed, and is now stuck on the installation screen. anyone know what i can do from here?
I'm having the same problems. Can't even find out if Apple is working on it. Tried to downgrade but is not supported by apple so error 3194 comes up which is verifying with the apple web site. Which then stops everything. I understand you can modify the "hosts" file to by pass the issue, but hate doing that as it gets involved. May try it if I can't get any satisfaction from apple.
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Iphone keeps crashing constantly...
So I open an app, crash I open up pandora radio app (internet radio) *skip skip skip* I do a google search crash then just sends me back to home screen. Any idea why my iphone keeps crashing? I'm running a 3g. I try to do a restart but still does the same thing.
I'm having the same problem with an iPhone4...
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My iPhone has crashed and i went to iTunes to restore it and after waiting for it to be restored it said "The iPhone could not be restored. An unknown error occurred (2006). Can anybody please help suggest what i should do now?
This error normally appears if you attempted to downgrade or modify your iOS. See here http://support.apple.com/kb/TS3694#error1015
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My iPhone 3GS crashed and now only displays the usb to iTunes screen. I came to connect it to iTunes. My computer is currently unable to connect to the internet for unknown reasons. When I plugged my iPhone into my computer, iTunes displayed an error message saying “The iphone software update server could not be contacted”.
I assume I need to download and update the IOS on my phone, for which I need an internet connection. I have a laptop with internet connection. If I connect my iPhone to iTunes on my laptop, (a different itunes library) then will it result in the loss of my photos, videos, contacts and messages as there will be no back up to restore from?
Is there a way I can transfer the back up from my PC to my laptop, so that when I connect my iPhone it is restored to the state of the last back up and I don’t lose photos/videos/contacts/messages?
Any other solutions?
ThanksPDF documents are not "in a Adobe reader app"; they are just files stored on your device. You can transfer them as you would any other files.
If the device is still active, you could upload them to https://cloud.acrobat.com/ to share with other devices, but if it's deactivated you will probably need a cable or similar connection. -
My Iphone 5 crashed after installing ios8
My iphone 5 crashed when downloading and installing ios8 update. Tried to retrieve in iTunes, but gets error code
What do I do now??Hi tutts1111,
I apologize, I'm a bit unclear on the exact nature of the issue you are describing, and/or what exactly you are currently seeing. If your iPhone won't start up or respond, you may find the following article helpful:
iOS: Not responding or does not turn on - Apple Support
On the other hand, if the frozen screen you are seeing is an icon screen directing you to connect to iTunes, or you are otherwise unable to update/restore your iPhone, then this article may be of more use:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Regards,
- Brenden -
My iPhone has crashed during a sync and now I can't restore from backup as it is asking for password to load the backup yet neither the lock code for the phone or my iTunes Password are working... I have no other password to call upon and need the restore to retrieve info onto my phone, I am a real novice to this...... please help, !!!!
If anyone else is looking for a solution to this same problem, I was able to get it working looking through several older discussions.
The solution was to use the password that I had on my iTunes account the very first time I set up the iPhone about a year ago. I changed my iTunes password about 10 months ago; but apparently, the backups continue to use the password that existed when the phone was first set up.
A couple of troubling things with this are that 1) I didn't apply a password when I did the backup this afternoon so I don't understand why it was required when I did the restore a few hours later. and 2) it makes zero sense why iTunes would not be smart enough to use the current accout password when requiring the password to restore from a backup made with no password.
I thought iTunes and Apple were smarter than that. With so many posts stating exactly the same problem, it is clear that this is bug in the software.
Best,
Craig -
My iphone 4s crashes too much when i download and app from store and open it its freeze or crash and restart the phone i think i am having big problem with this device i restored it to factory settings and no waay!
I think many of us need a Defense Against the Podcasts App professor.
Have you looked at this Apple support page?
http://support.apple.com/kb/HT6190?viewlocale=en_US&locale=en_US -
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We're not Apple here, Jovana. It's users just like you. You make yourself look pretty foolish when you address Apple here directly. Pretty foolish indeed.
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PaulaMS wrote:
My iPhone software crashed ... I am unable to recover my songs that were on my phone. How am I able to get those songs back?
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OR Re-Sync your Content from your Computer.
See here > http://support.apple.com/kb/HT1386
From Here > http://www.apple.com/support/iphone/syncing/ -
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I have deleted the account in settings & will see if the issue still continues (settings>facebook>delete account).
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