Iphone 4s does not go into recovery mode

My friend lost her passcode and got locked out. only solution was a recovery, i know all the steps and just did it to an ipad2 but this iphone is a little weird, instead of going into Recovery mode when connected to the computer while holding the home button, it goes into mass storage, and instead of the usual recovery mode thing on screen what comes up with this phone is the letters usb and battery levels. any ideas on how to restore?

It doen't seem to be jailbroken i thought that it was because of what it did but even jailbroken phones go into dfu right? when the phone is on and i connect the usb cable it gives me "usb config" which is really weird it has a couple of options like mass storage, java storage. pictbridge. and another option which i think its something like mtp storage.it behaves as if it was just any other mass storage device. i will ask her tomorrow if it has been jailbroken. is there a utility that would restore it if it was jailbroken since itunes doesnt seem to recognize it at all.
Thank you for your help.

Similar Messages

  • My iphone 4 will not go into recovery mode, and will not charge or connect to itunes. Also, it randomly shuts down.

    So when I plug it in, it doesn't recognize that it's being plugged in. I've checked the charger cord, and everything. By the way, I think it's ios 7.1.2, but I'm not sure. It's definately ios 7

    Try holding the Sleep/Wake and Home buttons down until the Apple logo does not reappear--even if it takes a few minutes. Then try the DFU mode.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

  • HT201364 I'm trying to restore my iPhone 5 and its gone into recovery mode and won't go out I've gone on to iTunes it says that its in recovery mode and to restore it after about 10 seconds it come up with could not restore unknown error occurred (9) i wo

    im trying to restore my iPhone 5 and its gone into recovery mode and won't go out I've gone on to iTunes it says that its in recovery mode and to restore it after about 10 seconds it come up with could not restore unknown error occurred (9) i wonder if you could help

    you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    If that does not work, take in for service
    Genius reservation http://www.apple.com/retail/geniusbar/

  • HT1414 Display does not go into landscape mode

    Help My iphone 5 display does not go into landscape mode and the rotation lock is not on . I done reinstalling the lates versionof iOS and restore my back up and restart my phone it dosen't work. My phone was work few days ago after updating some apps it doesn't work in landscape mode for photo, music, vidoes,Safari, calculator and Calander. 

    Restore it to factory default and do not restore from your backup; test it out again...if issue presists their may be a hardware failure with the device that is preventing this7

  • My computer has been acting weird lately.  Shuts itself off, the mouse goes off in all angles, does not go into sleep mode sometimes and instead shows on a gray screen definitions of words in 3" letters!  Do I have a virus?

    My computer has been acting weird lately. Shuts itself off, the mouse goes off in all directions, does not go into sleep mode sometimes, instead shows a gray screen with word definitions in large 3" letters that continuosly flows across the screen.  Do I have a virus?

    Doesn't really sound like a virus.
    See if the Disk is issuing any S.M.A.R.T errors in Disk Utility...
    http://support.apple.com/kb/PH7029
    How many of these you can answer...
    Open Activity Monitor in Applications>Utilities, select All Processes & sort on CPU%, any indications there?
    How much RAM & free space do you have also, click on the Memory & Disk Usage Tabs.
    Open Console in Utilities & see if there are any clues or repeating messages when this happens.
    In the Memory tab, are there a lot of Pageouts?

  • My iphone 5 got suddenly slipped into recovery mode when i was updating my phone with the latest update. I request the officials to act fast and come up with a recovery solution because the phone is unable to get restored on itunes due to error 3

    My iphone 5 got suddenly slipped into recovery mode when i was updating my phone with the latest update. I request the officials to act fast and come up with a recovery solution because the phone is unable to get restored on itunes due to "error 3" when ever i am trying to restore and neither of the istores have the solution for the same.

    Hi, Milanista5
    Thank you for visiting Apple Support Communities.
    When experiencing issues restoring or updating an iPhone, here are the best articles to go through.  If you received a specific error number when restoring, see the section labeled Get more help in the second article below.
    iOS: Unable to update or restore
    http://support.apple.com/kb/ht1808
    iOS: Troubleshooting update and restore issues
    http://support.apple.com/kb/ts1275
    Cheers,
    Jason H.

  • HT1212 my ipod is disabled and will not go into recovery mode. it will not respond to being turned off

    I've tried to send the ipod into recovery mode and it will not restore. it shows that it cannot connect ot itunes because its passcode protected. its disabled due to my son forgetting his password.

    Go into Recovery Mode per the instructions here.

  • I forgot my password. The phone says connect to iTunes but my phone will not go into recovery mode

    I forgot my iPhone password and my iPhone is now disabled and says connect to iTunes. I am away from home for another week. I have borrowed a laptop and done as suggested. turn phone off and then press home button and attach USB lead, phone should enter recovery mode. It doesn't. I initially get the charge bar and then the opening screen saying my phone is disabled..
    help please

    its a PC.
    FInally got it into recovery mode and connected to iTunes. But it spent 70 mins or so downloading the software update, and then still said it needed the (forgotten) password   am having a second go

  • HT1567 Itouch will not turn on, will not got into recovery mode, wont do anything, is it dead?

    My Ipod Touch will not do anything, could it be dead?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • Help!!!  I'm locked out and My Ipod touch will NOT go into recovery mode no matter what I do...I haven't read this problem anywhere!

    My grandson got his little hands on my ipod and has locked me out. I now get the red lable of doom and it tells me I must connect to Itunes to fix it.  Problem is I don't have the orginal computer I synced up with. (It crashed about 5 weeks ago).  Well I didn't think that would be that big of a deal becuase I have a lot of junk on my Ipod and had been thinking about re-formating it anyway.  Well I've tried every method out there and I can not get this thing into recovery. I powered it off. unplugged the usb cord from the Ipod but left it plugged into the computer. Held down the Home button and plugged in the USB cord. the little apple logo comes up. Then after about 10 secs it goes right to the disabled screen.
    I also tried it on different computers and tried different usb cords, I've tried also going into DFU mode...nothing it just goes right to the password screen...HELP...I've not read about this problem anywhere.
    Diana

    Try using RecBoot.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

  • Iphone 3g, os4 automatically going into recovery mode

    hey when i first upgraded to os4 i had no problems
    i upgraded the day it came out, and as of 20/7 at random times my phone keeps switching itself off, and i have no access to anything, nothing even comes up on the screen
    the only way ive found to fix this is to plug it into the computer and then my itunes automatically says its in "recovery mode"
    even after restoring- both from backup and from factory settings, it keeps doing it
    there has been no patter, for example:
    first time it happened after being on the charger (ac) for 5 minutes
    second time i was sending a message
    another time i sent a message, locked the phone and then went to unlock again in around 2 minutes and it was gone
    any suggestions as to what i could do to improve it, ive been waiting to make a genius app, but i keep missing days when i can actually go in, and plus im not under warrenty anymore.
    arghhh

    When you restore it, don't install your backup... see how it runs factory fresh, i.e. with nothing synced or added to it.

  • IPhone 5 Will Not Restore in Recovery Mode

    Hi everyone,
    I am currently having a pretty serious problem with my iPhone 5 16GB (iOS7.0.2). Today, I discovered that my phone was "searching" for cell service despite being in an area with good coverage. This issue continued for 5 hours. I tried to turn it on/off, a hard reset, turning "airplane mode" on/off, and even tried to restore it! When I attempted to restore it however, iTunes told me that "Find my iPhone" had to be turned off. Then, I kept getting an error that there was a problem deregistering it from my iCloud account. Finally, I decided (after creating a full backup) to put the phone into recover mode and try to restore it that way. Not only, did I get an "error (1)", I attempted that FIVE times and now my phone is stuck in recovery mode. Hopefully, I can get it fixed or else I'll have to replace the thing.
    PLEASE HELP ME.
    P.S. I might add that oddly, the phone still receives calls; my wife tried calling the phone, and it not only rings, it even goes to voicemail...

    Hey there Lorenzo Carunun,
    It sounds like you are unable to restore your device with iTunes at all. You did some great troubleshooting to start with. I would recommend the steps in this article named:
    iOS: Troubleshooting update and restore issues
    http://support.apple.com/kb/TS1275
    Install the latest version of iTunes.
    Verify that your computer operating system is up to date. If an update requires a restart, check for updates again after restarting.
    On a Mac: In the Apple () menu, choose Software Update. Install all available updates.
    On a Windows PC: Go to the Microsoft Windows Update page.
    Check your security software: Note: Most restore issues are caused by out-of-date or incorrectly configured security software, firewalls, and network router settings or firmware.
    Isolate the issue to third-party software.
    Update security software.
    Properly configure your security software.
    Temporarily disable or uninstall your security software.
    Temporarily remove any unnecessary USB devices, leaving only your iPhone, iPad, or iPod touch, the USB cable that came with your device, and a keyboard and mouse, if necessary.
    Restart your computer and try again.
    Note: To perform some of these steps, you need to be logged in to the computer as an administrator. If you are not sure if you have administrator access, contact the owner of the computer or the system administrator.
    You may have done a step or 2 already, so feel free to skip those steps you have done.
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

  • IPod Touch is disabled, won't connect to iTunes and will not go into recovery mode.

    Hello! I had lost my iPod touch for several months and finally found it. However, I didn't remember the passcode. Now it's disabled and says to connect to iTunes. iTunes is saying that I must enter in the passcode before it can connect. I tried following apple's instructions on putting it in recovery mode, but when the home button is held down, only the apple logo appears until the disabled screen comes up again.
    Any suggestions?

    Try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • My iPad 2 is stuck in charging no matter how much ever I charge it and it does not even enter recovery mode

    Picture this one fine day you get up in the morning to find that your iPads battery is dead so obviously u charge it and then after seven hours u see that the apple logo appears but it should have started but it never did. I tried recovery mode but by the time I download the software it goes back to requesting to charge and iTunes does not sense it. I have tried many things and many tricks but sadly none have worked and now my iPad 2 is catching dust for five months and now the conditions are worse the apple logo hardly appears and I want to bring it back to life and try the new ios7

    Hopefully this will help you.  Try placing your iPad in recovery mode again.  You may have to try this a few times.
    iOS: Unable to update or restore

  • MacBook Pro (late 2008) automatic boot, does not get into sleep mode

    Good evening from Germany,
    I have a problem with my MBP (5,1). Since last tuesday the MBP boots automatically after it had been shut down if the power chord is still attached to the MBP. As well when closing the lid it goes into sleep mode but after a couple of minutes it tries to wake itself resulting in lighting up the Apple logo on the back of the lid. After that it goes into sleep mode again and starts all over with the procedure ...-wake up-lid still closed-sleep-wake up-...
    I did not install or update any software since that day, the power management options "wake on LAN", and "restart after powerloss" are decativated. I do not have any scheduled boot or shut down times set. I removed all login-items, had a look for the "com.apple.AutoWake.plist" and deleted it. I do not have or had any eyeTV application installed. I have no clue what could have caused this behaviour.
    In case it helps, this is an excerpt from the system.log
    Feb 28 18:12:01 mooxmacbook mDNSResponder[18]: mDNS_FinalExit failed to deregister service: 100831D28 mooxmacbook.rfb.tcp.se\.pieper.members.mac.com.
    Feb 28 18:12:21 localhost com.apple.launchd[1]: * launchd[1] has started up. *
    Feb 28 18:12:27 localhost mDNSResponder[17]: mDNSResponder mDNSResponder-214.0.2 (Dec 15 2009 16:58:04) starting
    greetings
    flyingA

    That's what I was guessing as well. But unfortunately there is no other device connected to the MBP.
    Here's a list of what I've tried so far:
    - login-items deleted
    - PRAM & SMC reset
    - no boot schedules
    - System Preferences Energy "Wake on Ethernet activity" deactivated
    - System Preferences Energy "Automatic reboot after power-loss " deactivated
    - eyeTV not installed (was never installed before)
    - "com.apple.AutoWake.plist" in /Library/Preferences/SystemConfiguration/ deleted
    - mobileMe sync deactivated
    - ComboUpdate installed
    - booted in Safe Mode and tested
    - setup new user and tested if the problem persists (in Safe Mode too)
    - fresh install using a Time Machine backup
    Well thanks for the that but let's keep writing in English I guess that's easier for both of us.

Maybe you are looking for

  • Problem in setting transperancy in Jframe

    I have a problem in setting transperancy to the Jframe. I would like to know is there is any way for doing it, if it so how ? With Thanks John

  • I cloud missing from System preferences.

    Hi, I am running 10.8.4, I cloud is missing from system preferences.I tried some stuff suggested on website nothing worked out so far. Any suggestion? Ari

  • Error when accessing Entity from JSP

    I'm trying to develop an application in Jboss AS. I have an Entity Class named Users and a stateful session named LoginActionBean which has the following method:   public Users checkUser(String t1,String t2){          Users test = (Users) em.createNa

  • Photos from texts...

    hi, i'm trying to figure out how to get photos from text messages, off my phone and on to my computer.  i am able to save photos i've taken, but not that others have sent me.  is it possible to do it without e-mailing them to myself? thanks!

  • HELP! my PowerPC G4 won't update and "error whilst printing"!!!

    I've also posted this in the "PowerPC G4 & G5" forum... My G4 has been behaving a little odd this past week. I first noticed it when i went to use software update (as usual).. it all downloaded then when it went to the next stage it said there was an