IPhone 4s down the toilet :(

Please can someone help me!!!
I dropped my iPhone 4s down the toilet on Saturday night and I left it in a bag of rice since sunday morning. I just tried to turn it on and it will turn on, but it will not acknowledge me touching the screen (ie. it will not unlock or turn off).
Can I get it fixed or replaced by Apple?
I don't mind paying, but I need my phone.

Only Apple or an Apple authorised dealer can repair your phone for you, contact Apple for details of how to send it for repair.

Similar Messages

  • I dropped my iPhone 4s down the toilet and now the touchscreen won't work?

    I dropped my iPhone 4s down the toilet because I saw a spider on the seat and jumped, causing me to drop it down the loo. I fished it out and dried it off. The phone was on so I tried to turn it off so it didn't fry the inside of it. I held down the power button and the usual "Slide to power off" slider came up. I tried to swipe it and the phone wouldn't do it. I kept trying to swipe but it wouldn't let me and the screen started to do something like this: http://www.youtube.com/watch?v=Ij7r2dyqBMg
    It then stopped and stayed on the homescreen but slowly faded to a plain white screen and wouldn't do anything. I took out my SIM Card and dried it off because I didn't want it getting damaged. Then it turned to a black screen and once again did nothing, so I plugged it into my Macbook and it vibrated, indicating that it was being charged. Also, my iTunes & iPhoto icons started bouncing. The screen was still black so I unplugged it and left it on my bedside drawer to do whatever. About an hour or so later my boyfriend pressed the home button and the screen turned on, but it looked like a cloudy sky. It wouldn't do anything else so again, I left it for about an hour.
    I then tried turning the phone on and the Apple logo appeared. The buttons work fine and the home screen with the date & time appeared, but the only thing that wasn't showing up was my screensaver, it is blurred out. I put my SIM Card back in and it says "SIM Faliure" on the screen & at the top where it usually says your network etc. (T-Mobile, 3G and all that) it just says "Invalid SIM" instead. Also, I can't use the touchscreen. I can't swipe up for the options or camera, I can't swipe to turn it off & I can't unlock the phone. I don't have any rice in this house as me & my father are allergic to it so there is no point in buying it.
    It's a replacement phone & I've had it for less than three months. What else can I do? Also, there's a strange smell by the power button, but nowhere else on the phone.
    Help? Thanks - Ellie xo

    I think that we all know the answer to this one.
    Unfortunatley the device is concidered damaged by water. Apple can do an out of warranty repair which would cost $199. Generally they would just replace the device in this case for the $199.
    The alternative is to Purchase a new device.

  • I dropped my iPhone 4s down the toilet and i don't know what to do?

    Earlier today i dropped my phone down the toilet, i had it on and playing music but it just completely turned off, so i tried to turn it back on again but then when it wouldn't i put it in a bowl of rice. But i just went and looked at it now and the back light is on and shining but it's really weak and dim in the dark? so im unsure of what i should do?

    Leave it in a zip lock bag (not a bowl) of dry rice for a full week.
    Do NOT turn it on or plug it in for a week.

  • I dropped my phone down the toilet and before I switched it off I sent a text. I have left it to dry out for the last 48hiurs. Is there any hope for my iPhone 5c?

    I dropped my phone down the toilet and before I switched it off I sent a text. I have left it to dry out for the last 48hiurs. Is there any hope for my iPhone 5c?

    Probably not. First of all, 48 hours is not enough. 5-7 days is better. Secondly, if you did not turn it off the very instant you retrieved it, it probably did worse damage. Even if it powers on, it's very unlikely it will function 100%.

  • I dropped my iPhone down the toilet! 4s

    I dropped my phone down the toilet after a night out!
    In the morning after, I found my phone on the floor where it had been drying out over night.
    Since this it has been in a bag of rice for 32 hours but still no sign of life.
    The top one button had already broken so to switch the phone on it needed to be put on charge or plugged into the computer but both these things haven't sprung the phone into life!
    I have heard a red mark should be seen in the charger point to state water damage but I can't see this.
    Does this mean there is hope for it to start working again?
    And is there anyway to get my information, picture, ect of the phone if it is completely broken?

    Your data from the device may have been automatically backed up to icloud. If after 72 hours in the rice the device still does not respond - I'm hoping you have backed up your data to icloud.
    Good luck.

  • My phone fell down the toilet. can i use my sim card in new phone

    My iphone 5s fell down the toilet last week. I took out my sim card after the event and dried it. I now have a new phone and have placed the original sim card into it. Should i download the i cloud information or do i need to get a new sim? could this sim in any way damage my new iphone? thanks

    The SIM shouldn't damage your new phone. There is a good chance it will work just fine. In the event that it doesn't, just get a replacement from your carrier.

  • I dropped my phone down the toilet 2 days ago, is there any way of saving it?

    I dropped my phone down the toilet and immediately took it out, dried it off and put it in rice overnight. I did try to turn it on (i know i shouldn't have) and it did however the screen was very flickery and could tell there was still water in it so I left it in the rice and haven't taken it out since. I've tried to turn it on as I believe all the water is gone but it won't turn on. I've tried putting it on charge and nothing. It's still in the rice, is there any way at all it will turn on or is it completely dead?
    Also, there is no home button, I've been using assistive touch.

    There's an almost 100% chance you ruined your iPhone. Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.

  • I dropped my phone down the toilet and it is now not switching on anyone know the charges if I took it to apple?

    i have had my iPhone 5s in a bag of rice and this still has made any difference to my phone after dropping down the toilet how much would I get charged to get a new one or repaired

    Apple will not attempt to repair that iPhone, but they will do an out-of-warranty replacement for $269 in the US

  • I dropped my phone down the toilet and after drying it out for 3 days, it will turn on but turn itself off after several minutes

    i dropped my phone down the toilet and after drying it out for 3 days, it will turn on but turn itself off after several minutes, please help!

    so is there no saving my iphone 4? even if it works fine when its on, can text and phone, email etc. just turns off and then reloads the apple icon and asks for my passscode again. it almost seems as it wont charge.

  • HT4061 Hi, I dropped my phone down the toilet this morning. I took out my SIM so it would do. I put my phone into a bag of rice for about three hours. I tried rebooting it. My phone still isn't turning on-what shall I do?

    This is URGENT-please reply.
    I dropped my phone down the toilet this morning. I took the SIM out straight away so it would not get damaged. I put my phone in a bag of rice for almost four hours. I tried to reboot my phone back to it's factory settings like it said on the internet but my phone doesn't connect to Itunes at all. My phone won't turn on. What shall I do?

    It would need to be rice for around 7 days ,however trying to turn on has probably fried it so try around 7 days and then when it still doesn't work either exchange for a refurbished iPhone 4 or use the money to get a new one.An iPhone 4 is $149 in US
    ps the sim is not likely to be damaged water conducts electricity across all the wrong circuits frying the iPhone

  • Recently dropped i phone 4 down the toilet, screen now has vertical lines on when i fire up??

    I recently accidently dropped my iphone down the toilet, within seconds i retrieved but it shut down, i put in a tub with riceand left for at least 24 hrs, although i turned on and still seemed to have some moisture as the camera lens showed water in it, the screen then came on with a thick white line down the centre, I am assuming this is the white apple sign which comes on when started up, then this cahnged to just a full screen of vertical black lines (like a barcode).  I had a passlock on the phone which i managed to unlock as it appears that everything is working behind the screen, just hoping its just an LCD problem and maybe a new screen but dont want to wast my money if not going to work??? I have upgraded and now have an Iphone 5s. I am gutted as there wasnt a mark on the iphone4 and would love to be able to have it fully functional again, any help would be appreciated...

    Replacing the LCD alone won't cut it. The internal electronic components got wet and you powered the iPhone back on while the internal components were still wet. 24 hours wasn't near enough time.

  • Phone down the toilet!!!

    I have an Iphone 4 and I have dropped it down the toilet by accident. I just paniked and then took my phone out of the toilet sink in abit 1 or 2 minutes after it had dropped in. I dryed it with the hairdryer thinking that it will dry it and turn on but it hasnt. I looked on the apple community website and read other articles, they put to put in rice. I have done and gone back to it 3 hours after putting my phone in the rice. I have no insurance! What do I need to do and What will apple do? Will apple give me a new battery?

    "What do I need to do?"
    Leave it in the rice for as long as you can. Try at least 2-3 days or even a week. Three hours is nowhere long enough.
    "What will apple do?" "Will Apple give me a new battery?"
    Apple won't do or give you anything. If you want Apple to do something in the way of replacement then take it to your nearest Apple Store where they will replace the whole phone for a fee. In the US this could be as much as $269.
    There's no guarantee leaving your phone in rice for a day, a week or even a year will 'fix' you dropping the phone in the toilet. You must realise that electronics and water don't really mix in a happy way and if the phone starts working again it's by luck rather than anything else. If given enough time the phone may dry out enough for it to be partly usable but not quite like before or (if you're really really really lucky) start working exactly as it did before.

  • Dropped my phone down the toilet and everything works fine still apart from the WIFI is not there.

    I recently dropped my White Iphone 4s down a toilet on a night out!!!
    I quickly picked it up and took it home and dryed in off and placed it in a bowl of rice and a few days later everything was fine and working just like normal apart from some water under the screen.
    Also the Wi-Fi option on my iphone just isn't displayed and greyed out.
    I have also recently updated the software on the phone to the new 5.1.1 which i have seen there has been problems with about the wi-fi dropping and not being displayed.
    I would just like some advice if anyone else has had this problem and if which i think it probably is, the hardware has become loose inside the phone and its not the software.

    The WiFi radio is dead. You cooked it. Make an appointment at the genius bar and take your credit card. If you did not purchase AppleCare+ with the phone, a replacement will cost you US$199.

  • I dropped my iPhone 5S in the toilet and now the screen is not fully responding

    So last monday i accidentally dropped my iPhone 5S on the toilet. I immediately dried it off and tried the rice trick. I left it there for 6 days til today it finally turned on. To my surprise, when it turned on i tried entering the lockscreen code but the letter "E" is not working, so i cant put the code in. The whole thing is so frustrating. I thought I'd try to restore the device but when I tried, iTunes told me I had to turn off "Find My iPhone" first, and I obviously can't do that because I can't unlock the device.
    As if it couldn't go any worse, I am willing to pay the 260€ that Apple charge for fixing water damaged phones but i live in Tenerife, a small island that belongs to Spain and Apple said that the only way of them fixing it is me taking it to an Apple Store in Spain and I cant really travel and I really need my phone :/ Any solutions? Please?

    Out-of-Warranty Service
    If you own an iPhone that is ineligible for warranty service but is eligible for out-of-warranty (OOW) service, Apple will service your iPhone for the Out-of-Warranty Service fee listed below.
    iPhone Model
    Out-of-Warranty Service
    iPhone 5s, iPhone 5c,
    iPhone 5
    261,10 €
    iPhone 4s
    211,10 €
    iPhone 4, iPhone 3GS,
    iPhone 3G
    161,10 €
    The Out-of-Warranty Service fee includes an 12,10 € shipping fee, which applies only if service is arranged through Apple and requires shipping. All fees are in euros and include VAT. iPhone Out-of-warranty service may also be available from your wireless carrier. Pricing may vary.When setting up out-of-warranty service, Apple will request credit card pre-authorisation for the maximum service fee listed above. This amount will be deducted from your credit limit. The final service fee we charge will be determined during testing and may be less than the service fee listed above.Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPhone that has failed due to contact with liquid may be eligible for out-of-warranty service.Apple reserves the right to determine whether or not your iPhone is eligible for out-of-warranty service. An iPhone that is repaired or replaced has a 90-day limited hardware warranty or assumes the remainder of your standard warranty or AppleCare Protection Plan for iPhone coverage, whichever is longer. Please see Apple's Repair Terms and Conditions for further details.
    and to contact
    Contact Apple for support and service

  • Hi, I dropped my i-phone 4 down the toilet 6 days ago and have left it in rice to dry out.  When i try turning it on there is no power.  I connected to charger and the apple sign appears.  After a while it shows iOS6 on screen and then asks me to connect

    Hi, I dropped my i-phone 4 down the toilet 6 days ago and have left it in rice to dry out.  When i try turning it on there is no power.  I connected to charger and the apple sign appears.  After a while it shows iOS6 on screen and then asks me to connect to i-tunes however my i-phone does not appear on i-tunes.  Can you advise me what to do next?

    Make an appointment at the genius bar and take your credit card. An out of warranty replacement is $199 for a 4S, $149 for a 4.

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