IPhone 4S freezes when connected to iTunes

Hi all,
Here's what's been happening: just got an iPhone 4S handed down to me from my dad about a week ago.  Initial set-up process went just fine, and I was able to transfer music onto it no problem.  However, starting yesterday, every time I plug my iPhone into my computer, iTunes totally freezes up.  After about 5 minutes it will eventually unfreeze and give me a "Waiting for sync to start" message.  Then it freezes again.  Then it decides to give up on the syncing process and unfreezes again.  But then when I try to put any music on to the phone, it doesn't work - when I look at the phone's listing in iTunes, the songs are greyed out, as if they will eventually be transferred, but are never actually transferred over.
I've attempted to re-install iTunes and reset my iPhone, but neither has worked.
Can anyone help me out?  My computer is a 64-bit Dell XPS running Windows 7.

duh.... my bad.
someone suggested I select it and give it a name... which I did and it worked.
:-/

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    Version: 10.0 (10.0)
    Build Info: iTunes-10006701~1
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    Crashes Since Last Report: 6
    Per-App Interval Since Last Report: 71290 sec
    Per-App Crashes Since Last Report: 6
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    4 libSystem.B.dylib 0x96d77d21 pthreadwqthread + 390
    5 libSystem.B.dylib 0x96d77b66 start_wqthread + 30
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    1 libSystem.B.dylib 0x96d52847 mach_msg + 68
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    3 com.apple.CoreFoundation 0x993b4094 CFRunLoopRunSpecific + 452
    4 com.apple.CoreFoundation 0x993b9fd4 CFRunLoopRun + 84
    5 com.apple.iTunes 0x0000b379 0x1000 + 41849
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    7 libSystem.B.dylib 0x96d7f682 thread_start + 34
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    1 libSystem.B.dylib 0x96d7fd02 pthread_condwait + 1191
    2 libSystem.B.dylib 0x96d81998 pthreadcondwait$UNIX2003 + 73
    3 com.apple.iTunes 0x0000b288 0x1000 + 41608
    4 com.apple.iTunes 0x0002137b 0x1000 + 131963
    5 libSystem.B.dylib 0x96d7f7fd pthreadstart + 345
    6 libSystem.B.dylib 0x96d7f682 thread_start + 34
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    1 com.apple.CoreFoundation 0x993f480d __CFSocketManager + 1085
    2 libSystem.B.dylib 0x96d7f7fd pthreadstart + 345
    3 libSystem.B.dylib 0x96d7f682 thread_start + 34
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    8 libSystem.B.dylib 0x96d7f682 thread_start + 34
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    7 libSystem.B.dylib 0x96d7f682 thread_start + 34
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    2 libSystem.B.dylib 0x96dae828 pthreadcond_timedwait_relativenp + 47
    3 com.apple.iTunes 0x000430ff 0x1000 + 270591
    4 com.apple.iTunes 0x0004305f 0x1000 + 270431
    5 com.apple.iTunes 0x00042fd5 0x1000 + 270293
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    8 libSystem.B.dylib 0x96d7f682 thread_start + 34
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    1 libSystem.B.dylib 0x96d77f48 pthreadwqthread + 941
    2 libSystem.B.dylib 0x96d77b66 start_wqthread + 30
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    1 libSystem.B.dylib 0x96daf127 recv$UNIX2003 + 54
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    edi: 0xa0012bfd esi: 0xa0012bfd ebp: 0xd4bfffdc esp: 0xbfffdc71
    ss: 0x0000001f efl: 0x00010246 eip: 0x00006d16 cs: 0x00000017
    ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
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    Binary Images:
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    0xe90000 - 0xe95ff7 com.apple.iPod 1.6 (17) <4CCD2720-D270-C0D2-1E14-1374779C2401> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
    0xe9b000 - 0xf24fe7 com.apple.iTunes.iPodUpdater 9.2 (9.2) <E86BC753-1CD8-FA93-84D3-B06B8D3637BC> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
    0xf71000 - 0xf8eff7 +libgnsdk_musicid.1.7.1.dylib 1.7.1 (compatibility 1.7.1) /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.7.1.dylib
    0xf9b000 - 0x1058feb +libgnsdk_sdkmanager.1.7.1.dylib 1.7.1 (compatibility 1.7.1) /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.7.1.dylib
    0x106c000 - 0x10a6fff +libgnsdk_submit.1.7.1.dylib 1.7.1 (compatibility 1.7.1) /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.7.1.dylib
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    0x97adc000 - 0x97b2cff7 com.apple.framework.familycontrols 2.0.1 (2010) <9F2045F3-DAC5-D976-F47E-27C58F80585D> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
    0x97b2d000 - 0x97b4ffef com.apple.DirectoryService.Framework 3.6 (621.4) <B88E98EF-7F17-F988-62A4-3DEC0832B3B7> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
    0x97b50000 - 0x97b64ffb com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <57DD5458-4F24-DA7D-0927-C3321A65D743> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
    0x97b65000 - 0x97b65ff7 com.apple.Accelerate 1.6 (Accelerate 1.6) <BC501C9F-7C20-961A-B135-0A457667D03C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    0x97b66000 - 0x97ba5ff7 com.apple.ImageCaptureCore 1.0.2 (1.0.2) <18E338B0-D82E-2ADC-FB9E-8909E765C41B> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
    0x97ba6000 - 0x97c56fe3 com.apple.QuickTimeImporters.component 7.6.6 (1744) <E6C05723-5D6E-1993-55B5-F2770A78C4A4> /System/Library/QuickTime/QuickTimeImporters.component/Contents/MacOS/QuickTime Importers
    0x97c57000 - 0x97c88ff7 libGLImage.dylib ??? (???) <9340012D-595A-6243-9C97-7D30D76D9D9E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
    0x97c89000 - 0x97dc0ff7 com.apple.CoreAUC 6.04.02 (6.04.02) <65AB4812-D502-6CC0-D1CB-00B3CBF94DC0> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
    0x97df4000 - 0x97f37fef com.apple.QTKit 7.6.6 (1744) <371E4B9A-67EA-4C23-0AAE-18470E48A61C> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
    0x97f38000 - 0x97f58fe7 libresolv.9.dylib 41.0.0 (compatibility 1.0.0) <751955F3-21FB-A03A-4E92-1F3D4EFB8C5B> /usr/lib/libresolv.9.dylib
    0x97f59000 - 0x9815ffeb com.apple.AddressBook.framework 5.0.2 (870) <3E9D6CF3-6C41-245D-5343-941A185C8384> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
    0x98160000 - 0x98595ff7 libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <5E2D2283-57DE-9A49-1DB0-CD027FEFA6C2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
    0x98596000 - 0x98611fe7 com.apple.audio.CoreAudio 3.2.2 (3.2.2) <0CC3DD44-7FD9-02C5-F0C6-FF6EDA7A0C53> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    0x98612000 - 0x986a4fe3 com.apple.print.framework.PrintCore 6.2 (312.5) <5B9EAAE8-7803-E0B3-9E5B-E9E2CCC8BA0E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
    0x986be000 - 0x986f9fe7 com.apple.DebugSymbols 1.1 (70) <05013716-CFCF-801E-5535-D0643869BDCD> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
    0x9873b000 - 0x9873fff7 libGIF.dylib ??? (???) <0D62C3C3-919A-97FD-AEF4-122A51510E47> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
    0x98740000 - 0x9874aff7 com.apple.HelpData 2.0.4 (34) <9128FFEB-0F6C-B273-FCF4-D87A20227345> /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
    0x9874b000 - 0x987b9ff7 com.apple.QuickLookUIFramework 2.2 (327.4) <5B6A066B-B867-D3A3-BDEE-3D68FA5385B4> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
    0x987ba000 - 0x987bbff7 com.apple.MonitorPanelFramework 1.3.0 (1.3.0) <0EC4EEFF-477E-908E-6F21-ED2C973846A4> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
    0x987bc000 - 0x98833ff3 com.apple.backup.framework 1.2.2 (1.2.2) <FE4C6311-EA63-15F4-2CF7-04CF7734F434> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
    0x98834000 - 0x989b6fe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <2314BD12-0821-75BB-F3BC-98D324CFD30A> /usr/lib/libicucore.A.dylib
    0x989b7000 - 0x98cb0fef com.apple.QuickTime 7.6.6 (1744) <17505A8C-D8FA-E7B6-402E-5B08A6ED251A> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
    0x98cb1000 - 0x98cdbff7 com.apple.shortcut 1.1 (1.1) <B0514FA9-7CAE-AD94-93CA-7B2A2C5F7B8A> /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
    0x98cdc000 - 0x98cecff7 libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <C8744EA3-0AB7-CD03-E639-C4F2B910BE5D> /usr/lib/libsasl2.2.dylib
    0x98ced000 - 0x98d31ff3 com.apple.coreui 2 (114) <29F8F1A4-1C96-6A0F-4CC2-9B85CF83209F> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
    0x98d32000 - 0x98eecfe3 com.apple.ImageIO.framework 3.0.3 (3.0.3) <1EE81582-F114-89DA-C7BD-12577059E46F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
    0x98f34000 - 0x98fcfff7 com.apple.ApplicationServices.ATS 275.11.1 (???) <5FF65EC7-F512-530A-7771-3DE240EE6E43> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
    0x9905f000 - 0x990c9fe7 libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
    0x990ca000 - 0x990dcff7 com.apple.MultitouchSupport.framework 205.34 (205.34) <813475E3-B323-9405-F758-DDA1F5D63B20> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
    0x990dd000 - 0x990edff7 com.apple.DSObjCWrappers.Framework 10.6 (134) <81A0B409-3906-A98F-CA9B-A49E75007495> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
    0x990ee000 - 0x990fbff7 com.apple.NetFS 3.2.1 (3.2.1) <A6443845-5815-2429-7649-C51A4B5E7DF9> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
    0x990fc000 - 0x99134ff7 com.apple.LDAPFramework 2.0 (120.1) <001A70A8-3984-8E19-77A8-758893CC128C> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
    0x99135000 - 0x991eefe7 libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <1E40BE7B-17E5-8654-41F6-7E17CAD38FB1> /usr/lib/libsqlite3.dylib
    0x991ef000 - 0x992ccfe3 com.apple.DiscRecording 5.0.5 (5050.4.6) <243A0359-ED31-8D0C-0489-D94BD99969D2> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
    0x992cd000 - 0x992d8ff7 libCSync.A.dylib 545.0.0 (compatibility 64.0.0) <1A9E96A0-E3CB-2243-AB01-0192CBD8BF2B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
    0x992ef000 - 0x992f0ff7 com.apple.TrustEvaluationAgent 1.1 (1) <FEB55E8C-38A4-CFE9-A737-945F39761B4C> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
    0x992f1000 - 0x992f1ff7 com.apple.Carbon 150 (152) <BD34A993-AF6F-10EE-ACDA-6D11E21A8F37> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
    0x992f2000 - 0x99342ff7 com.apple.Symbolication 1.1 (67) <E0C94D8B-4F12-49E6-BAA5-3B00441A047B> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
    0x99378000 - 0x994f2fe3 com.apple.CoreFoundation 6.6.3 (550.29) <00373783-3744-F47D-2191-BEEA658F0C3D> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x994f3000 - 0x99517ff7 libJPEG.dylib ??? (???) <651B18F8-D3E9-5C5F-F856-38F3A0E20ECD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
    0x99518000 - 0x9952cfe7 libbsm.0.dylib ??? (???) <14CB053A-7C47-96DA-E415-0906BA1B78C9> /usr/lib/libbsm.0.dylib
    0x9952d000 - 0x99553fff com.apple.DictionaryServices 1.1.1 (1.1.1) <02709230-9B37-C743-6E27-3FCFD18211F8> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
    0x99604000 - 0x99651feb com.apple.DirectoryService.PasswordServerFramework 6.0 (6.0) <8B819445-BDC3-74BD-4A7B-D650E511F0BF> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
    0x99652000 - 0x9967aff7 libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <769EF4B2-C1AD-73D5-AAAD-1564DAEA77AF> /usr/lib/libxslt.1.dylib
    0x9967b000 - 0x9967bff7 com.apple.CoreServices 44 (44) <AC35D112-5FB9-9C8C-6189-5F5945072375> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x9967c000 - 0x996adff3 libTrueTypeScaler.dylib ??? (???) <7601D717-236D-8F4E-91F5-E69BB2920478> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
    0x996ae000 - 0x996aeff7 com.apple.Cocoa 6.6 (???) <EA27B428-5904-B00B-397A-185588698BCC> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
    0x996af000 - 0x996b1fe7 com.apple.ExceptionHandling 1.5 (10) <21F37A49-E63B-121E-D406-1BBC94BEC762> /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHand ling
    0x996b2000 - 0x996cefe3 com.apple.openscripting 1.3.1 (???) <DA16DE48-59F4-C94B-EBE3-7FAF772211A2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
    0x997ae000 - 0x9984bfe3 com.apple.LaunchServices 362.1 (362.1) <885D8567-9E40-0105-20BC-42C7FF657583> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
    0x9984c000 - 0x99884ff7 libcups.2.dylib 2.8.0 (compatibility 2.0.0) <A492D3AA-B9DD-68BC-9709-EA879EBAA479> /usr/lib/libcups.2.dylib
    0x99981000 - 0x999a2fe7 com.apple.opencl 12.1 (12.1) <DA2AC3FA-ED11-2D10-21E9-7BDF4778B228> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
    0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <132BE9FC-3CEC-0259-7232-E413A6F0399D> /usr/lib/libSystem.B.dylib
    Model: iMac11,3, BootROM IM112.0057.B00, 4 processors, Intel Core i7, 2.93 GHz, 12 GB, SMC 1.59f2
    Graphics: ATI Radeon HD 5750, ATI Radeon HD 5750, PCIe, 1024 MB
    Memory Module: global_name
    AirPort: spairportwireless_card_type_airportextreme (0x168C, 0x8F), Atheros 9280: 2.1.9.8.1
    Bluetooth: Version 2.3.7f1, 2 service, 19 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: ST31000528AS, 931.51 GB
    Serial ATA Device: HL-DT-STDVDRW GA32N
    USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000
    USB Device: CP 1300C, 0x0764 (Cyber Power Systems, Inc.), 0x0501, 0xfd130000
    USB Device: Hub, 0x050d (Belkin Corporation), 0x0234, 0xfd140000
    USB Device: iPhone, 0x05ac (Apple Inc.), 0x1297, 0xfd141000
    USB Device: SoundSticks, 0x05fc (Harman International), 0x7849, 0xfd144000
    USB Device: ImageMate 14 in 1 Reader/Writer, 0x0781 (SanDisk Corporation), 0xb4b5, 0xfd142000
    USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000
    USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd110000
    USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000
    USB Device: MP830, 0x04a9 (Canon Inc.), 0x1713, 0xfa130000
    USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfa140000
    USB Device: Microsoft® 2.4GHz Transceiver v5.0, 0x045e (Microsoft Corporation), 0x074f, 0xfa141000
    USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0220, 0xfa142000
    USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000
    USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0xfa111000
    USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa120000
    So whats up? Anyone know?

    The cause was having a blank first page on the iPhone 4.
    Thanks!

  • HT201328 After restore the phone, I can't active it anymore. When connect to iTune error message "There is no SIM card installed in the iPhone you are attempting to activate."

    I've a request to unlock my phone to Telstra and recive info for unlocked.
    After that I restore the phone following the instruction: http://support.apple.com/kb/HT5014.
    I can't active my iPhone anymore. When connect to iTune, I got error message "There is no SIM card installed in the iPhone you are attempting to activate." even my SIM is working well

    Read here:
    http://support.apple.com/kb/ts4148

  • My iPhone 4s does not appear on devices when connected to iTunes in my Mac

    My iPhone 4s does not appear on devices when connected to iTunes in my Mac

    Check to make sure you have enough free space to include the videos.

  • I have an iphone 4, i connect it to my laptop using the usb and then when connecting to itunes it says my phone is not up to date with itunes yet i cannot find an update 11.1 for my phones itunes? someone please help me.. kind regards

    i have an iphone 4, i connect it to my laptop using the usb and then when connecting to itunes it says my phone is not up to date with itunes yet i cannot find an update 11.1 for my phones itunes? someone please help me.. kind regards

    Itunes 11.1 is for your computer, not your iphone
    It is required in order to sync with ios 7.

  • Trying to activate my iphone 5. when connected to itunes its says i need version 10.7. but when i try to update, it says that im current at 10.6.3.

    trying to activate my iphone 5. when connected to itunes its says i need version 10.7. but when i try to update, it says that im current at 10.6.3.

    iTunes version 10.7 requires at least Mac OS X version 10.6.8 if you're running a Mac, or Windows XP Service Pack 2 or later if you're running Windows.
    Is your computer up-to-date enough for iTunes 10.7?

  • My iTunes library will not completely sync to neither my iPad nor my iPhone -- both are completely updated with the latest software. What do I have to do?? When I try to do the "autofill" option when connected to iTunes it says "no songs can be copied"

    My iTunes library will not completely sync to neither my iPad nor my iPhone -- both are completely updated with the latest software. What do I have to do?? When I try to do the "autofill" option when connected to iTunes it says "no songs can be copied"...I literally bought some of these songs yesterday on my iPhone and now I can't sync them to my iPad. What is this issue? Usually I would just have to plug either device into iTunes and everything would sync, now nothing new syncs.

    On your iPad tap Settings > Store
    Switch Books off then back on then reset your iPad.
    Hold the On/Off Sleep/Wake button and the Home button down at the same time for at least ten seconds, until the Apple logo appears.

  • My new iPhone 5 won't connect to iTunes, and when I connect to my computer it comes up as a usb storage device, also in the phone itself under usage it shows internal memory of 2gb and sd card 64 gb, is this an original iPhone or have I been sold a copy

    My new iphone 5 can not connect to itunes, it comes up as a usb storage device when I plug it in, also in the phone under settings/usage it shows internal memory of 2gb and SD card of 64gb, I cannot get it to connect to itunes at all so cannot sync etc, is this a genuine Iphone or a copy. I have owned 4 iphones and never had a problem with connecting to iphones and restoreing to a backup.

    According to http://en.wikipedia.org/wiki/IPhone_5
    the iPhone5 has 1GB of RAM, and internal storage of 16, 32, or 64GB.
    It does not use SD cards.
    Fake iphones are really Android phones using the skin of iOS6.
    Click on the App Store icon. If it takes you to Apple's App Store, then it's a real iPhone.
    But if you are directed to Google Play, then I'm afraid you've gotten a copy.

  • HT1430 My iPhone 4 will not power on.  When connected to iTunes it shows battery at 100%.  Pressing and holding the sleep/wake button does nothing; just a black screen.

    My iPhone 4 will not power on.  When connected to iTunes via my computer, it is recognized and shows fully charged battery.  Pressing and holding the sleep/wake button does nothing; just a black screen.  Any suggestions?

    Only way is to bring it to the Apple Store and use the warranty if it hasn't expired

  • My iPhone 5 is freezing when connected to the charger. This is not happinning if it is connected to the computer USB. How to solve this problem?

    My iPhone 5 is freezing when connected to the charger. This is not happinning if it is connected to the computer USB. How to solve this problem?

    Possibly faulty charger. The supplied Apple Charger is covered by the iPhone Warranty. Make Genius reservation or set up service and take or send iPhone and Charger to Apple for resolution.

  • My iPhone shows error -50 when connect to iTunes

    my iPhone shows error -50 when connect to iTunes. What can i do?  What does it mean?

    http://support.apple.com/kb/TS1583

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