IPhone 4s freezing during restore..

Hi guys,
I have recently moved to the UK from Australia and my phone has been getting really hot and dying really quickly so I decided to update to the latest software as soon as it became available (6.0.1 I think it's called). During the update, my phone froze on the screen with the apple and the loading bar underneath at only about 5%. After two hours I had to go out so I unplugged my phone thinking I would still be able to use it. Apparently not. When I returned home and plugged my phone in, it said I have to restore it. I have since tried restoring it three times but it keeps freezing on the same spot (about 5%) and I don't know how to fix it. Any suggestions?
Thanks in advance,
Laura

make sure you have a good internet connection, make sure you dont have any anit virus/ firewall on, force it in to recovery mode, try a different computer.

Similar Messages

Downloading new operating system iPhone 3gs freezes during restore

downloading new operating system iPhone 3gs freezes during restore

I was only able to restore the phone after booting into Windows and using the Windows version of iTunes. Kinda pathetic.

IPhone 4 freezes during restore/upgrade to iOS 7.0.2

I have an iPhone 4 that was running iOS 6.1.3. I requested that my provider unlock my phone and they told me I had to back up and restore to proceed, which necessitated that I upgrade to iOS 7.0.2. When I tried to download the iOS 7.0.2 IPSW directly through iTunes, I received a message upon the completion of the download that the file was corrupted. I decided to bypass this step by downloading the IPSW directly from Apple and alt-clicking the Restore button to choose the file directly. Each time, the upgrade hangs about 30% of the way through, leaving me essentially with a bricked phone. Does anyone have any suggestions for how I might be able to successfully restore my phone?

I was only able to restore the phone after booting into Windows and using the Windows version of iTunes. Kinda pathetic.

HT4623 My iphone 4s freezed during IOS 6.0 update

My iphone has freeze during IOS 6.0 update.

Is it frozen or does it display the 'connect to itunes' screen? if that's the case, you need to restore it through a computer with itunes on it

HT201210 iPhone freezing during restore.....

My iPhone 4 keeps freezing about 60% way through a restore, according to iTunes when the firmware is being updated. Any ideas how to fix? I have tried a different computer, disabling my security software etc. and still no luck :o( (Windows)

I was doing exactly what you suggested for hours prior to posting my question. I tried restoring, I tried restore/update over and over and it would always freeze between 25-75% through. I restarted my laptop 20 times, uninstalled and reinstalled itunes 4 times. Finally, today I was so frustrated that when I saw it freeze up one more time, I just pulled the power cord out of my laptop and walked away. An hour later I booted back up and set it to restore before I left the room and ....magic, it finally worked. Whether the unplug event had any real connection, I don't know.
If anyone does freeze during an update and has the "connect to itunes screen with the red itunes logo" stuck on their iphone screen, modular 747 is correct. Just keep trying the restore/update through itunes, but be prepared to do it non-stop for almost 72 hours like I did.

IPhone 4 Freezes during WiFi use (iOS 6)

Hi,
Every time I use WiFi on the iPhone it freezes. It connects normally, loads the app (mostly facebook, I have to check some messages) and then the screen freezes. It doesn't respond on on touch commands. I can lock it, press the home button and exit the app, but the screen is still frozen. I am not able to close the app and turn off WiFi. I have to wait a few minutes, every time the amount of time is different, and then I can use the phone for a few seconds and manage to close the app and turn off WiFi. After that the phone works normally. One time I wasn't able to even unlock the phone for 30 minutes so I had to walk away of the location and lose the connection to be able to unlock and use the phone. I don't know if it's only a WiFi problem or are some apps the problem, because I mostly run some apps during WiFi use.
Is anybody familiar with this kind of behaviour? Does somebody know how could I fix this and is it a hardware or, hopefully, a software problem?
Thanks in advance.

I was only able to restore the phone after booting into Windows and using the Windows version of iTunes. Kinda pathetic.

My iPhone is freezing during the "veryifying iPhone"

Why does it keep freezing during the verifying but work when I unplug the phone?

I found this link which is working....
http://support.apple.com/kb/HT1808

Why does my iPhone shut off during restore?

My iPhone 4 randomly shut off one night while it was charging. Now while the phone is unplugged, the screen is black. If I plug it into the computer and hold the lock button and home button for 10 seconds (DFU mode) I get to a screen with a USB cable and a blue itunes logo and I can see the device in itunes. In itunes there is an option that says "Restore iPhone...". After I click "Restore iPhone..." it begins to restore normally, but once itunes says "Preparing iPhone for Restore" my iPhone screen goes blank and the restore ends with a message that says "The iPhone 'iPhone' could not be restored. An unknown error occurred (2001)." I've looked all over the internet for solutions, but I can't find any. So if anyone knows what's going on with it, please let me know. Thanks.

Im having this same issue with various errors (1611, 21). Did you find a solution or does anyone else know how to resolve this? Thanks!

Solution for iphone 3g hanging / freezing during restore!

Well like many other iphone users my little bundle of joy decided it didn't like one of the app updates (happened during the voicenote update) and decided to reboot and get stuck on the apple logo "screen of death".
Firstly i put it into recovery mode (holding power and home button down then restarting while still holding down the home button)
iTunes recognized that it was in recovery mode and that it neeeded to be restored. Good times so far...
Once it restored it then wanted to know if i wanted to load my backup. I really needed this to work as it has all my data, sms, important stuff like that.
So it is happily ticking along restoring from back up and it gets to about 95% done and looks like it freezes. Nothing.... for 1 hour so i get an itchy iphone finger and disconnect it. when it reboots it loads with an incomplete set of apps.
Bad times
So i do the whole process again and not let my itchy iphone finger run amock but after hanging at 95% again for 2 hours i disconnected it again. it reboots (by itself after leaving it for a minute) and when it loads up it still has an incomplete set of apps installed on it but guess what? There were far more installed than the first time i tried with the restore!!
So i did this whole process for a third time but this time i just left it and went to bed. In the morning i woke up to a healthy iphone!!!! GOOD TIMES!
Granted the music and vids are missing etc but i always create a "iphone playlist" so in the event that something like this happens i know i just resync that playlist and everything is sorted.
Moral of the restore and restore from backup story... Don't let the itchy iphone finger get the better of you.Just leave it be, it took a fair few hours and looked like it had frozen at 95% but it got there in the end. Unless you get an actual error with the update/restore just be patient and let it do it's thing.
I think it looked like it was freezing / hanging as it was reinstalling all the apps back on the iphone(i have a fair few).
I now have my bundle of joy back and all is well.... for now.
Beware of the itchy iphone finger!
Hope this helps

You were right - waiting solved the "freezing" of the restore process. It didn't even take much longer than two or three hours this time (maybe because I already had a couple of hours done the time before?).
Sadly my problem wasn't solved, but I guess that was because the backup itself was faulty.
Apple should really not automatically replace a good backup - especially not after a restore that could be broken (because a part of iTunes crashed, for example, which did happen to me already twice out of two times I started a restore "project").

Iphone freezes during restore - should I re-install itunes?

I downloaded iTunes to a new computer today. I synced my iphone and then tried to update the software. Each time I go through this process however, it freezes at the same spot. I'm trying to restore my phone and I can't complete the process. If I delete iTunes and re-install it, will I lose all of the information that was synced? My last computer died and I'm unable to get old sync information off of that. I have no back-up calendar or contacts. Any suggestions?
I have been working on this for 3 hours now and I use my phone as my alarm clock and I am laughing at how I'm going to figure out how to get up tomorrow. Can someone call me? No. Phone won't turn on past the plug into iTunes logo. Maybe I should have just kept a landline, datebook and alarm clock. Please help!

Arafatsapey, dead wrong. The current iTunes for for windows is compatible with:
Windows System Requirements
PC with a 1GHz Intel or AMD processor and 512MB of RAM
Windows XP Service Pack 2 or later, 32-bit editions of Windows Vista, Windows 7, or Windows 8
64-bit editions of Windows Vista, Windows 7, or Windows 8 require the iTunes 64-bit installer
400MB of available disk space
Broadband Internet connection to use the iTunes Store
Above from:
http://www.apple.com/itunes/download/
Yudna, I would install the latest iTunes if not already installed
http://www.apple.com/itunes/download/

IPhone 4 freezes during software update

Here we go. I've searched the forum. This problem is known, but there is no single solution that has worked for everyone. So I'll post here and see if I'm wrong.
iPhone 4 - I do not know the current version of the iOS, but I was upgrading to today's latest.
Windows Vista
Latest version of itunes 10.4.1.10
iTunes updated fine, iPhone backed up fine, software update dowloaded, error occurred during the actual update.
Now, iphone screen has the usb plug and itunes logo on it, as if it's telling me to plug the phone in to my MC and fire up itunes. Which I do. And nothing happens. This happened to me before on the same computer, only with an iPod Gen2. The only solution I even found for that was plugging into a different PC, restoring the ipod, coming back to this PC and restoring the backup, but not installing the software.
This time I don't even get the message that my device is stuck in restore mode.
Help anyone? I'm ******.

Hello curtis84: I tried unsuccessfully for several weeks to locate a fix online for this issue. I've seen may posts for this issue and a lot of complaining about Apple's lack of response with a fix. After trying various times to uninstall software reinstalling software, deleting backups blah blah blah; I decided to do things the "hard" way. I installed ITunes on another one of our computers and backed up my Iphone to that computer. Doing this gives you a warning that only certain portions of the iphone are backed up since I'm using another computer. Another stupid feature of ITunes....Since I use the IPhone on a Windows computer AND all of my contacts, emails are on an MS Outlook account, the only painful part of this was my ITunes Library. Photos and music were backed up on a separate (USB) hard drive and transferred manually. This did wipe out my playlists for my IPhone but at least I can run the software. The back up works the update works and the syncing runs much quicker than before. I realize this isn't an elegant solution but since Apple has not provided a posting for Windows based computers, this is my attempt to help those who need it.
A little feedback for Apple; not that they seem to be listening but here it goes; I always hear from others how much of a pain Microsoft is due to cross compatibility issues snd their protectinonism; but in all of my years of running numerous computer systems including Apple I have never encountered such a total lack of disregard for customer support as I have with Apple and their OS updates. This includes their computer based and phone based OS. From a business perspective, this specific lack of cross platform support undermines your product and allows competitors to bulld support for their products. Please do the right thing and properly support your loyal customers whether MS or Apple based. The phone rocks. Just support it!
Best Regards.

IPhone 4 freezes while restoring every time

I tried to get the new software update for my iphone 4 and my pc froze while installing it, which forced me to restore the phone. however, every time i try to restore it, it gets about 1/3 of the way through and the little progress bar always freezes. any tips? i've tried restarting the computer and disabling the firewall to no avail.

What equipment?
If you by use the equipment mean the phone itself then its likely a hardware defect which require repair

Iphone 5 freezing when restoring iphone firmware

I`m tring to restor iPhone 5 but it`s freeze when it`s write "restoring iphone frimware."
and I get error 3.
screenshot:
thanks
Omri

Take a look at this link, http://www.apple.com/support/iphone/assistant/restore/

HT1414 My iPhone A1203 failed during restore

I attempted to restore my first - gen iPhone using the latest version of iTunes on my Xp PC and it reported an unknown error during the restore process. I am now unable to reboot it or even get my PC to recognise it properly (windows reports a problem USB device) The phone was working fine previously. Any ideas or suggestions?

iOS: Restore errors 4005, 4013, and 4014

Iphone 5 freezing during install of IOS 8.1

After installing the IOS 8.0.1 it took two days for my Apps pending updates to process. I turned my phone complete off twice before the updates finally started and completed.
I also found not after conversation with a friend that I do not have the same new features. For example when we were discussing the changes I discovered in Messages the global on the keyboard did not change to the emotion button to allow me to select emotions. Also according to one of the tips under the new Tips App I do not have the . (period) button next to the space button to allow me to add .com to website address in a text.
I am reading apple stating the ios 8.0.1 is a problem with iphone 6 only. Will the fix they are planning going to fix all issues for iPhone 5 as well?

I have similar problems with landscape mode, and when the silent button turned on on iPhone 5 and a call comes in it hangs! also it hangs when texting, and when "Banners" or adds from "Free" apps are not turned off in notifications. the iPad, iPad air, iPhone 5, 4 all freeze up.
When this happens. you need to hold the home button down and the power button down until it reboots.
Then go to notifications and turn off all those horrible games, and apps that want to push adds and garbage that bothers you off.
Then close all of your safari open web pages.
Then close all those apps left open that you are not using.
Then if your not using bluetooth turn it off.
Make sure you have a backup of your entire phone in iTunes! AND then on the iCloud.
then go to the General tab and reset the entire thing, then restore your ape while on iTunes.
It seems to clear things up.
Apple is working 24/7 to fix this, it will be 100% fixed within two weeks.
It's not a pleasant experience, but hang in there when it is fixed as it will be, then your iPhone will be awesome .
I am truly sort for your frustration, it is felt by millions. Apple ALWAYS comes through! give them a week and try the above it should get you through the next week when there should be a fix.
Remember this is the first time in history for Apple that you got two completely new iPhones with complete new hardware, software, a New Mac OS, and a Iwatch and a pay system with new hardware. With that many items on the table things can't be perfect. They will be soon. We will all be saying, "I want the iPhone 7!! with the new holograph display and 1 tb memory and GPS calls not cellular and solar charging skin!
Kind Regards,
B

IPhone 4s freezing during restore..

Similar Messages

Maybe you are looking for