IPhone 4s frequently crashes, and Apple genius is recommending iTunes backup

We had our iPhone 4s replaced recently, and restored it from our iCloud back-up (we always back up to iCloud, and not to iTunes).
After a couple of days, we started experiencing frequent crashes, as in the phone becoming unresponsive, the hour glass showing up and getting stuck, and other problems which wouldn't be solved until we did a hard restart. Also, the battery was draining pretty fast.
We then took it to a genius bar, and my wife is told that it is because we had restored the phone from an iCloud back-up??? They said we'd need to start backing up to iTunes now to avoid this problem or the crashes would happen again. Unfortunately I wasn't there, and she didn't get any knowledge base article or anything that would substantiate what they were saying.
So they are recommending we back up to iTunes now to avoid this issue, and that we turn off our phone at least weekly.
Is anyone aware of a similar issue or a related knowledge base article?
Baffled...

I suspect your wife either misinterpreted what the genius was trying to tell her or the genius she dealt with is not quite up to snuff.
When you see problems like yours, that are software, not hardware, & you find that the backup of a previous phone was restored to the new phone, this almost always means corruption in the backup. Restoring from a corrupt backup will merely continue to restore the problem. What the genius "may" have been trying to suggest is to delete your existing iCloud backup; restore the phone as a "new" device in iTunes; follow that by syncing your content back to the phone. You can then backup to either iCloud, iTunes, or do both.

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