Iphone 4s has power but the phone will not wake up is there a easy way to get the os to wake up?
i have an I phone 4s i can see that its trying to power up, but the operating system can't engage.
Q; how do I restart operating system?
Solution depends on EXACTLY what you are seeing. Tell us a Story so we can experience in our mind's eye what you are experiencing in real life. a Short Story will likely do. - ÇÇÇ
Similar Messages
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When I import a CD to itunes, it splits the album in to multiple entries. I have changed the info on some but others just will not merge. Is there an easy way to do this and can I stop them from splitting in future? Thanks
Okay this is what fixed my problem. Some kind of error/glitch occured half-way through importing that third cd that prevented further imports from any other cd. Once I completely removed the half-imported cd album from my library I could further import cd's without any problems.
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I have updated my iPhone 4S with ios6 but my phone will not switch on after the update
I have today updated my iPhone 4S with Ios6 but I can no longer switch the phone on, I have plugged it in just in case the battery had gone dead but this makes no difference . Is this due to the update
hi i have the problem tried hard reset but no joy
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Please help.
iCloud on my iPhone still has my old email in it with no option to update it. I have no access to the old email. I updated my email and password online via my macbook, but my phone will not recognize either! It keeps popping up a screen for me to enter my password, but it says it's incorrect.
How do I fix this on my phone?????
I can't fix it online because my iCloud online (although working) does not recognize either of my devices because they need updated….which I'm not able to do due to storage issues.
I just want my phone to recognize the new email and password!!
I have no idea what I'm doing but I'm about to throw this phone across the room.
thanks!Welcome to the Apple community.
If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID and that ID is a previous version of your current ID, not an entirely different one.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details and some other circumstances.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device. It may take a short while to remove the account.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.
This is answer is provided from my own database of boilerplate responses and the content was last reviewed and tested on: 2014/05/23
You should still be able to log into an old email account, even if you haven't used it for some time, very few providers delete email accounts. -
although I plug my iphone5 into a power socket or my laptop,the phone will not charge. The phone indictaes it is charging, but the phone does not recharge
Hi syvliebaby88888888,
If you are having issues with recharging your iPhone's battery, I would suggest that you troubleshoot using the steps in this article -
iPhone and iPod touch: Charging the battery
In particular, this section -
Inspect the connector at the bottom of the phone:
Make sure that there are no bent pins in the connector.
Make sure that the connector is free from debris.
If there are bent pins or debris, please contact Apple Support.
Otherwise, continue troubleshooting.
Make sure that the outlet you're using works.
Make sure that the Apple USB cable and Apple USB power adapter work.
Plug the device in to power and let it charge until your device turns on. This could take between 10 and 30 minutes. If you don't have an Apple USB power adapter, try connecting to a computer's high-power USB 2.0 port (not a keyboard). The computer must be on.
If the device still exhibits an issue, try turning your device off and then on again while connected to power.
If the issue persists, please contact Apple Support.
Thanks for using Apple Support Communities.
Best,
Brett L -
Unmute not working model 4S
My iphone 4S has mute activated. It will not un-mute by taping the mute button or when I turn the phone off then back on.Hi Lukeohiggins,
If you are having issues with your iPhone unexpectely powering off, you may want to try the troubleshooting listed under Power/Battery > Will not turn on, will not turn on unless connected to power, or unexpected power off in the following article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Cheers,
- Brenden -
i updated my 4s yesterday, but my phone will not work at all now, and will not turn off. It has a itunes image on the screen with an arrow underneath and what looks like the charger lead. i've had it on charge! is there anything else i can do?
Cconnect it to your computer with the latest version of iTunes installed.
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I was transferring information from my old iPhone to my new iPhone 5S via iTunes and I have completed the process but my phone will not restart, it is stuck in the "Connect to iTunes" screen. Any ideas?
See this article to assist you with your restoring your device once the device is left in recovery mode.
http://support.apple.com/kb/ht1808
good luck -
Just started up iPhone 4S and done something wrong, I have speaking on all buttons and apps, I would like to switch it off but the phone will not scroll?? Please I'm going mad!!
triple click the home button. Then you can go into accessability options in settings and turn off that feature
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I have an Iphone 4, I have music files that appear on my phone that I want to delete, when I link it to my computer the songs on the phone will not appear in Itunes so I can delete them, Is there any way to delete these song off the phone without going through Itunes?
Nope, it either needs to be plugged in or turned on with the power button.
A replacement iPhone 4 is $149, but at least the whole phone is replaced. -
My iPhone 4s is stuck on a black screen that shows a USB cable connecting to iTunes. The phone will not turn on and the iTunes logo as I described only shows up when I plug the phone into the charger or my computer. I have tried the reset in restore mode as well as the DFU? mode and it still will not work. I have the latest version of iTunes on my Mac. My error code was 2002. I also tried it on my laptop (windows 8.1) and none of the above worked. My error code on my laptop was 02. The phone is through Verizon and it has absolutely no damage. It was working fine up until this and I have been trying to fix it for 2 days. Please help! I am unsure of what version the phone was currently running on before this because I have another iphone that's my primary phone and have not used this one in about a month. I do not believe it was updated to IOS 7.
Your iPhone is in recoverty mode at the moment so to possibly get it back up and running you would need to do a restore as you have been trying. Follow the steps in the article below for the specific error messages you have been receiving. If after following all steps the issue remains book an appointment at a local Apple Retail Store to have the iPhone evaluated.
Resolve specific iTunes update and restore errors -
I dropped my iphone in water and the phone will not turn back on or charge...
I dropped my iPhone in water and the phone will not turn back on or charge... I know its probably fried and I need it repaired but is there any possible way I would be able to save the information that was on it. Pictures or videos? Most of my pictures were saved on my i Cloud, but some information had not been uploaded like my videos.
Does apple provide any sort of recovery services?
Thanks
JesusHi jesusdeloera,
Welcome to the Apple Support Communities!
If your iPhone was being backed up to the iCloud or iTunes, you will be able to restore from that backup and recover the data that was on the device at the time of backup once you have your iPhone repaired. Please review the attached information about iCloud and iTunes backups.
Choosing an iOS backup method (Should I use iTunes or iCloud to back up my iOS device?)
If you need further information about repairing your iPhone, please use the link below.
iPhone Repair and Service - Apple Support
Have a great day,
Joe -
Hello, my name is brad and I recently had a voicemail app that I was using and now i got rid of it. But now my voicemail for the phone will not work. I tried to reset the network settings and nothing happened. I was wondering if you could help me out?
When you set up a voicemail redirection, usually you have to remove that redirection from the account that redirected it. Like Google Voice, if you activate Google Voice to receive your voicemail, you will have to log into voice.google.com to turn it off. If you contact your carrier, they can tell you exactly what program has taken over your voicemail functionality just in case you are stuck, but if you know the name of that App, I'm sure you will be able to figure it out. Hope this helps you out.
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My Iphone 3G has stopped playing video entirely. (will not take play videos taken on the iphone), unable to transfer to computer either. Says Parameter error when I try to copy or play file. very frustrating, not being able to access past videos taken at all. This has been going on for a while now
Have you done any of the basic troublshooting steps described in the User Guide (Appendix B) - Restart, Reset, Restore?
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I am having issues get my email in one of my mail accounts so I tried to "DELETE" the whole account. But my phone will not delete a mail account. And the phone is getting really hot and battery was full 2 hours ago and now at 25%.
Well, you don't say what happens when you try to delete the account. So I don't know what else to recommend. However, if your phone is not charging, is that the mains charger or the computer USB? Also, if it not showing any change to battery percentage, then something is wrong with the software. The next step in user troubleshooting after the reset is a restore from backup. However, considering the condition of the phone right now, I would be more than willing to say your backup is going to be corrupt. But you can try. If that does not fix the device, then you restore as new, not from a backup. If the phone works, then you can try restoring the backup again, but if it messes up, you are going to have to restore as new again. If the restore as new does not work, then you need to make an appointment at the Genius Bar or Authorized Apple Service Provider to get the hardware checked.
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